Sharp MX-B401 Support Question
Sharp MX-B401 Support Question
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Question posted by Anonymous-134611 on April 18th, 2014
I Have A Sharp Mxb401 With An Error Code Of Tk2. What Does This Mean?
the machine is still working at this time.
Current Answers
Answer #1: Posted by BusterDoogen on April 18th, 2014 9:04 AM
BusterDoogen
Member since:
October 30th, 2011 Points: 28,565,397
Member since:
October 30th, 2011 Points: 28,565,397
The TK2 means its time to replace the secondary transfer belt. Depending on your copier and driver setup it may prevent you from printing. If you open your print driver properties and go to the ports tab and then click on configure port button, in the next window uncheck "SNMB printing" option - this should allow you to print. You can clear the maintenance code by going into the SIM mode. press the following keys one after the other "P" "*" "C" "*" then enter 24 and "copy start key" then enter 4 (maintenance clear) and copy start key then highlight the items you want to reset and press execute then yes. restart the copier by pressing the "CA" key. do not make adjustments to other sim code items as it can render copier useless!
I hope this is helpful to you!
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Related Sharp MX-B401 Manual Pages
MX-B401 Operation Manual Suite - Page 39
...system, please refer to use the MX-B401 digital multifunctional system. In the unlikely event that occurs due to a situation where there is a risk of machine damage or failure. Illustrations and the...devices are installed. Icons used in the manuals
The icons in preparing this manual, please substitute your dealer or nearest SHARP Service Department. • Aside from those on the machine....
MX-B401 Operation Manual Suite - Page 50
... the set number of copies, the number of the touch panel shows the machine's status. BEFORE USING THE MACHINE
STATUS DISPLAY
When the base screen of a mode appears, the right side... and jobs waiting to scan for each of codes.
1-11
Contents
"Maintenance Information" This shows machine maintenance information by means of the functions in this manual.
(2)
(3)
(3) "MFP Status" display...
MX-B401 Operation Manual Suite - Page 51
... of image send mode appears, the number of the touch panel. BEFORE USING THE MACHINE
SYSTEM BAR
The system bar appears at the bottom of the tray being executed normally....paper misfeed or other USB device is stored, appears.
This icon appears when a service technician has activated simulation mode. This icon appears when a USB memory or other error
condition has occurred. Print ...
MX-B401 Operation Manual Suite - Page 67
..., etc.)
• Carbon paper or thermal paper • Pasted paper • Paper with clips • Paper with the machine. A
-1- A
-1- Contact your dealer or nearest SHARP Service Department for advice on by another printer or multifunction device. • Paper with a wave-like pattern due to moisture
absorption
• Perforated paper
• Various types of non...
MX-B401 Operation Manual Suite - Page 279
... the first page is stored. When the line is busy or a communication error occurs and automatic resending is already using the line to send or receive a...machine are explained below. FACSIMILE
BASIC TRANSMISSION METHODS
This section explains the basic procedures for transmission:
Broadcast transmission, F-code transmission, timer transmission, Card Shot, Job Build, Business Card Scan - The machine...
MX-B401 Operation Manual Suite - Page 314
... fax machine. If transmission does not take place because the transmission was canceled or an error occurred,...work area that were not printed will be held in memory until it is out of paper or out of the machine...code confidential memory box cannot be forwarded.
• A forwarded fax becomes a fax transmission job. FACSIMILE
FORWARDING RECEIVED FAXES (Fax Data Forward)
When the machine...
MX-B401 Operation Manual Suite - Page 320
... documents are selected with ease by means of the branch offices. When a job program is a group of transmission settings stored together. Considerable time is required to send the documents ... Special modes:
Polling reception, Erase, Job Build, Slow Scan Mode, Business Card Scan
• F-code communication: A destination that the same 8-1/2" x 11" (A4) size documents are distributed to 500...
MX-B401 Operation Manual Suite - Page 334
...printed when speaker dialing, direct transmission, polling reception, or F-code transmission is used.
4-80
Contents however, you when a ... fails. To change the transaction report print conditions at the time of pages, result, etc.).
☞ INFORMATION APPEARING IN ...
Always Print
Print at Error": A transaction report is included on the document glass. The transaction report contains...
MX-B401 Operation Manual Suite - Page 346
... WORK
A fax that is transmitted with other manufacturers that establishes communications standards. The fax is received to the terms used by the ITU-T in the receiving machine, reception will not take place. F-CODE COMMUNICATION
Exchange of confidential documents (confidential communication), retrieval (polling) and distribution (polling memory) of information, and distribution of another...
MX-B401 Operation Manual Suite - Page 350
... be selected.
4-96
Contents " " appears in the keys of the memory box containing the confidential fax. FACSIMILE
CHECKING FAXES RECEIVED BY F-CODE CONFIDENTIAL RECEPTION
When a F-code confidential fax is sent to your machine, the fax is
Beep
received.
1
A beep sounds when reception ends. Confidential Reception
Box 1 Box 3 Box 5
Box 2 Box 4 Box 6
Public Box...
MX-B401 Operation Manual Suite - Page 367
.../005" will appear. • Completed job
Message
Status
"Send OK"
Transmission completed.
"No response"
An error occurred because there was being executed.
"NGxxxxxx"
Transmission/reception was not successful because a communication error occurred (a 6-digit error code appears in the check image screen. If transmission to 3 destinations was stopped.
"Received"
A received fax has...
MX-B401 Operation Manual Suite - Page 374
... memory box, or data was refused by service technicians. Last 4 digits of communication error number: Error code from the receiving party.
LENGTH OVER
The transmitted fax was not valid. RX POLL FAIL
The other machine refused the polling operation, or your machine broke the connection when polled because no data was in progress. RX POLL...
MX-B401 Operation Manual Suite - Page 462
... of successful transmission destinations/ Total destinations OK"
Completion of 5, "003/005 OK" will appear. "No Response"
An error occurred because there was no attached file, and thus printing was not successful because a communication error occurred (a 6-digit error code appears in the check image screen. "Forward OK" A received Internet fax has been forwarded.
"NGxxxxxx"
Transmission...
MX-B401 Operation Manual Suite - Page 467
... Setting This is printed, check the result of communication error number: Error code from 00 to print each time the number of transactions reaches 201, or at a specified time (once a day only).
The Image Sending Activity Report contains useful information such as needed. You can have the machine print a log of recent image sending activity (date...
MX-B401 Operation Manual Suite - Page 548
... format used in hours and minutes. Completing Time
Set the ending time of the year, month, and day (YYYY/MM/DD). Next, specify the time difference between your region is automatically adjusted to the Internet. The machine's time is ahead of an Internet time server. Item
Settings
Daylight Saving Time Setting
Select whether or not the Daylight...
MX-B401 Operation Manual Suite - Page 674
... is not lit and that requires service. Is the machine out of the system settings, are restrictions placed on several times, it is likely that a failure has occurred that...printing using the machine, unplug the power plug, and contact your dealer or nearest SHARP Service Department. (When contacting your dealer or nearest SHARP Service Department, inform them of the displayed error code.)
Is a...
MX-B401 Operation Manual Suite - Page 678
...is other than 32 GB? Check the connection cable.
Is the connected USB device recognized correctly? Are you to FAT32. Code:xx-xx. Finisher trouble." *Letters and numbers appear in the touch panel?...the tray, paper will be used .
Point to check Is the USB device compatible with the machine.
TROUBLESHOOTING
Problem
Printing takes place on the specified paper. Set the correct ...
MX-B401 Operation Manual Suite - Page 728
...
3 When the finish setup window appears, click the [OK] button. 4 Click the [Close] button in the window of the machine in Windows 98/Me/2000), select [SHARP MFP TWAIN V], and then select [Select Device].
6 Click the [Search] button. After the installation, a message prompting you can click the [Input] key and enter the IP...
MX-B401 Operation Manual Suite - Page 813
SPECIFICATIONS
Machine specifications / copier specifications
Name Type Display Photoconductive type Printing method Developer system Fusing system
Scanning resolution
Printing resolution Scanning gradation Printing gradation Original sizes / types Copy sizes
Print margins
Digital Multifunctional System MX-B401
Desktop
8.5 inch color touch panel LCD
OPC drum
Electrophotographic system (...
Quick Start Guide - Page 18
... the status of the machine
The touch panel has a key for copy.
"Maintenance Information" This shows machine maintenance information by means of the machine. A selected job can... DC DC DC DC DC DC DC DC
System display
The USB device connection status and communication status are displayed as icons. Print Job
Scan... codes. Job status display
The mode icon of copies completed, and the ...
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