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Sharp LC-37SH20U Support Question

Sharp LC-37SH20U Support Question

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Question posted by pcavanaugh on October 12th, 2011

No Sound On My Sharp Lc 37 Sh20u Tv

I have a sharp  LC 37 SH20U television, the sound will not come on I have tried resetting all the setting..checking the mute function, However the sound will not even come through the surround system..what are my options?

Current Answers

Answer #1: Posted by TVDan on October 12th, 2011 6:35 PM
This answer was accepted by the poster of the original question.
TVDan

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I looked up this model and found one modification that was posted in 2006 that had anything to do with the audio. It doesn't match your symptom, it has to do with noise on analog channels and 10 seconds of no audio after changing channels.

The first thing it to confirm the TV is at fault and not the source, the cabling or the settings in the menu. Try various inputs and confirm the sound is missing. If it's bad on all inputs and the menu isn't setup for surround or SAP (should be set to "Stereo" in the MTS), then take it to a shop so they can confirm the "Main board" is at fault since the board is over $200 plus labor.


TV Dan

Related Sharp LC-37SH20U Manual Pages

LC-37SH20U Operation Manual - Page 2

...TV's model and serial numbers in the literature accompanying the product. 1 CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). ENGLISH LC-37SH20U LIQUID CRYSTAL TELEVISION... triangle, is intended to alert the user to the presence of the TV. Model No.: Serial No.: IMPORTANT INFORMATION WARNING: TO REDUCE THE RISK...
LC-37SH20U Operation Manual - Page 4

...in fire, electric shock, or other hazards. 20) Safety Check-Upon completion of other . However, improper use attachments/accessories specified...Unplug this product. To ensure safety and many useful functions, but it can result in proper operating condition. 21... dropped. Never spill liquid of the Sharp Liquid Crystal Television. DEAR SHARP CUSTOMER Thank you are provided for your...
LC-37SH20U Operation Manual - Page 5

.... This will prevent damage to the equipment due to the product. Do not use this television equipment during a lightning storm, or when it by the manufacturer or sold with them might...ne picture details. Be careful not to always carry the TV by broken glass pieces in the cabinet are followed. • The Liquid Crystal panel used in serious personal injuries as well as contact with ...
LC-37SH20U Operation Manual - Page 9

... have power to turn the power on the television should light GREEN indicating you find any chemical leakage, wipe thoroughly with a cloth. • The batteries supplied with their terminals corresponding to the BASIC ADJUSTMENT SETTINGS SECTION for EZ Setup and basic channel setup functions and USING EXTERNAL EQUIPMENT SECTION for an extended...
LC-37SH20U Operation Manual - Page 10

... 19 EZ Setup 20 Channel Setup 20 Antenna Setup-DIGITAL 21 Favorite channel setting 22 Picture adjustments 23 Advanced picture adjustments 24 Color Temperature 24 Black 24 3D-Y/C 24 Monochrome 24 Film Mode (3:2 pull-down 24 Sound adjustment 25 Surround 25 Power Control 26 Digital Setup 26 Audio Setup 26 Using external equipment...
LC-37SH20U Operation Manual - Page 13

... the channel information. 12 INPUT: Select a TV input source. (TV, INPUT 1, INPUT 2, INPUT 3, INPUT 4) (See pages 27 and 31.) 13 MUTE: Mute the sound. (See page 17.) 14 VOL k/l: Set the volume. (See page 17.) 15 CHr...mode. (See page 14.) 2 0 - 9: Set the channel. (See page 16.) 3 • (DOT): (See page 16.) 4 SURROUND: Select Surround settings. (See page 17.) 5 FREEZE: Set the still image.
LC-37SH20U Operation Manual - Page 15

... indicator POWER (On/Standby) Turning on the power Press POWER on the TV or on the remote control. • POWER indicator (Green): The TV is on. (After a few seconds, a window appears with sound.) NOTE • The initial setup starts when the TV powers on for performing EZ Setup from the power outlet. • Weak...
LC-37SH20U Operation Manual - Page 18

...; To decrease the volume, press VOLl. However, the TV will be canceled after 30 minutes have the same settings by using one of pressing MUTE, mute can be canceled by choosing "Surround" on the screen for 30 minutes, and the sound is set to enjoy natural, realistic surround sound. Surround : Off Surround : On NOTE • You can change the volume on...
LC-37SH20U Operation Manual - Page 19

...). This feature is possible for the program. Watching TV Setting MTS/SAP stereo mode The TV has a feature that allows reception of audio transmitted in a digital broadcast include SURROUND as well as shown below to match the television broadcast signal. In addition, it is called Multi-channel Television Sound (MTS). NOTE • MTS only operates while in...
LC-37SH20U Operation Manual - Page 20

... Brightness Page 23 Color Page 23 Tint Page 23 Sharpness Page 23 Advanced Color Temp Page 24 Black Page... Surround Page 25 MENU: Press to select a desired item on the remote control to operate the menu. Basic adjustment settings ...Page 32 Standby Mode Page 30 Language Page 30 Reset Page 31 Option Audio Only Page 34 Digital ...37 Program Title Display Page 35 Favorite CH Page 22...
LC-37SH20U Operation Manual - Page 24

... tones become purplish greenish Sharpness For less sharpness For more sharpness NOTE • Select "Advanced" and then press ENTER to select "Yes", and then press ENTER. See page 24. 23 NOTE • For resetting all Picture adjustment items to the factory preset values, press a/b to select "Reset", press ENTER, press c/d to set "Color Temp.", "Black", "3D...
LC-37SH20U Operation Manual - Page 27

...sound from surround program of digital. 2 Press a/b to select "No Operation Off", and then press ENTER. 3 Press c/d to select "Enable", and then press ENTER. • Five minutes before the power shuts down if there is connected to exit. Digital Setup This setting... the TV. NOTE • "Disable" is the factory preset value. • When a TV program finishes, this function may not...
LC-37SH20U Operation Manual - Page 34

...and bottom of the screen. View Mode Side Bar S. DYNAMIC (Fixed) Changes the image and sound settings to the factory preset values. DYNAMIC For a clear-cut image emphasizing high contrast, useful for... adjustments are allowed. Useful adjustment settings AV MODE AV MODE gives you six viewing options to choose from to best match the surrounding environment of the TV, which can vary due to ...
LC-37SH20U Operation Manual - Page 35

...function "Off". 34 Useful adjustment settings Digital Noise Reduction Produces a clearer video image. 1 Press MENU and the MENU screen displays. Selected item Fixed Variable Description • Sound...the remote control unit or VOL l/k on the TV. • Sound via speaker is pressed. Both screen images and..., such as VOL, MUTE, SURROUND, AUDIO) is muted. 5 Press MENU to exit.
LC-37SH20U Operation Manual - Page 37

...symbol to ensure that is unrelated to view conversations, narration and sound effects as 1/2 or 1/4 displayed. 1/2 means "the fi...and font styles. Useful adjustment settings Closed Captions and Digital Closed Captions Your TV is equipped with the CC ...are also superimposed over the program's picture. NOTE • See page 37 for instance, Digital CC(ENG) and CC1), and Digital CC(ENG...
LC-37SH20U Operation Manual - Page 38

... type. NOTE • For resetting adjustments to the factory preset values, press a/b to exit. 37 Type 3 Monospaced without serifs. Selected item Description Default The font specified by broadcasting station or default font. Type 6 Cursive font type. Type 4 Proportionally spaced without serifs. Useful adjustment settings Caption Setup This function allows you to adjust...
LC-37SH20U Operation Manual - Page 46

... used to secure the stand in reverse order. Setting the TV on the wall CAUTION • Installing the TV requires special skill that come with the bracket before beginning work. Hanging on ...or attaching) stand, unplug the AC cord from the TV. (Hold the stand so it . SHARP bears no responsibility for details.) About setting the TV angle 0° or 5° Vertical mounting Angular mounting...
LC-37SH20U Operation Manual - Page 47

...sound • Is the volume too low? (See page 17.) • Is "Variable" selected in a location exposed to direct sunlight or near the remote control sensor? • Picture is cut off . • Is the sleep timer set? (See page 35.) • Check the power control settings... • Check the antenna cable... Check...TV does not light up, press POWER on the TV...TV... broadcast. Check that is...
LC-37SH20U Operation Manual - Page 48

... and check the ...newest catalogue for the Liquid Crystal Television. Part name Wall mount bracket Part...SHARP reserves the right to e40°C) * Emergency alert messages via Cable are nominal values of dots Model: LC-37SH20U 37o Advanced Super View & BLACK TFT LCD 3,147,264 dots (1366 m 768 m 3 dots) TV Function TV-standard (CCIR) American TV...LCD panel Number of production units.
LC-37SH20U Operation Manual - Page 51

...SHARP OR VISIT www.sharpusa.com SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07430-2135 SHARP CORPORATION 50 Neither the sales personnel of the seller nor any other person is authorized to make any ): LC-37SH20U LCD Color Television...or labor for the period(s) set forth below and provide proof...Sharp Authorized Servicer, call 1-800-BE-SHARP. The Servicer will come to your Sharp...

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