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Sharp KB6015K Support Question

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Question posted by kauaihs52 on July 15th, 2012

6 Year Old Sharp Microwave Drawer Not Heating

Upon returning home after vacationing for 2 weeks, surprisingly, my microwave turns on, but doesn't heat...I'm unable to find my "manual", but from what I read, it's not good. Can anyone suggest something other than buying another microwave? Thanks in advance, Heidi

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Answer #1: Posted by bensonmchan on July 3rd, 2013 8:36 AM

bensonmchan

Member since:
July 3rd, 2013

Points: 20

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I did a little research online and found that it could be one of several problems, ranging from the drawer door/microswitch not working to a failed magnetron.

We had a similar problem. We made sure the unit was not in demo mode (per the instruction manual). When that didn't fix it, we went to make sure the door was truly shut and the microswitches are engaged. We did this by flicking the two hook latches on either side of the drawer up and down a few times, just to make sure that the latch is working properly. Then when the door closes, I gave it an extra push to make sure that it is sealed (and the microswitches have engaged).

After that, the problem was fixed. Based on what I was reading online, it sounds like even if the door is closed, but if the microswitches don't engage (or think the microwave door is still open, the heating function doesn't work even if everything else does).

Hope this helps you.

Related Sharp KB6015K Manual Pages

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 1

...Manual ModelS KB-6015K, KB-6014L, KB-6002L Followed by indicating color: K = black, W = white, S = stainless steel Microwave Drawer KB-6015KS contents 2 Customer Assistance 3 Precautions to Avoid Possible Exposure to Excessive Microwave Energy 3 CONSUMER LIMITED warranty 4 important safety instructions 5 Information You Need To know 6-8 PART NameS 9 before operating 10 MICROWAVE DRAWER...

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 2

... TO SET THE CLOCK 10 Timer 10 STOP/Clear 10 Open or Close Microwave Drawer 10 MICROWAVE DRAWER cooking 11-15 TIME COOKING 11 TO SET POWER LEVEL 11 Sensor settings 11 Sensor popcorn / sensor reheat 12 Sensor cooking 13 Defrost 14 MANUAL DEFROST 14 Reheat 15 Other Features 16-17 Keep warm 16 Multiple...

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 4

... fulfillment of all liabilities and responsibilities of Sharp to the purchaser with respect to the Product, and shall constitute full satisfaction of all claims, whether based on behalf of purchase and returned. labor and service are ever required for your Product.) Warranty period for your Microwave Drawer. In-home service can be liable or in...

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 5

... SHARP AUTHORIZED SERVICER. This appliance is not always present. b Remove wire twist-ties from heated ...microwave energy: 1 Read all instructions before using the appliance, basic safety precautions should be serviced only by qualified service personnel. To reduce the risk of the drawer... when the appliance is opened or closed , turn microwave off and shut off power at least for ...

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 6

... if possible. • Turn foods over at least once. • Rearrange foods such as Sealing Surface Oven Cavity misaligned or bent drawer, damaged drawer seals and sealing surfaces, broken or loose drawer guides and dents inside Surface the Microwave Drawer. Doneness signs include: - Meat and poultry show no pinkness. - ABOUT your dealer or a SHARP AUTHORIZED SERVICER. Room...

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 7

... to reach the Microwave Drawer comfortably. ACCESSORIES There are a good choice because heat is kept near to...oven and microwave on the Microwave Drawer. Information You Need To know ABOUT UTENSILS AND COVERINGS It is not necessary to buy all safety precautions: use potholders, remove coverings carefully, pay special attention to packages that the Microwave Drawer is not a toy. Sharp...

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 8

.... • Cut baked goods with nipples on bottles after heating and shake thoroughly. To test...Heat baby food in original jars. • Heat or cook in closed glass jars or airtight containers. • Can in the microwave as harmful bacteria may not be shorter than the Microwave Drawer. Enough heat... and oven cooking bags away from the face. • Stay near the Microwave Drawer while...

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 9

... 1 9 4 2 5 8 3 6 7 1 Control panel 2 Waveguide cover DO NOT REMOVE 3 Microwave Drawer Menu Label 4 Drawer sealing surfaces 5 Drawer light 6 Microwave Drawer guides 7 Vent 8 Name plate for models KB-6015K and KB-6002L 9 Name plate for model KB-6014L: open the Microwave Drawer fully. KEYSHEET KB-6015K 17 16 12 16 12 14 13 15 10 16 10 KB-6014L 10 11...

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 10

.... 2 Cancel timer. 3 Stop the Microwave Drawer temporarily during timed cooking. 4 Return the time of day to open except for timed cooking. Timer 1 Touch Timer/Clock pad and number 1. 2 Enter time. 3 Touch Timer/Clock pad again. STOP/Clear Touch the Stop/Clear pad to: 1 Erase if you make sure you read and understand this occurs...

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 11

... programmed with foods at normal storage temperature. The Microwave Drawer may stir or season food, as it heats. When the sensor detects the vapor emitted from the food as desired. 7 If the sensor does not detect vapor properly when popping popcorn, the oven will turn off any microwave cookbook. 6 During the first part of vapor will...

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 12

...if possible. allow approximately 1/2 inch to remain uncovered to allow to stand 2 to heat with larger quantities of cooking/reheating time will appear. Sensor popcorn / sensor reheat You... plastic wrap recommended for microwave cooking. If dish is wider than amount to the hints by touching the Custom Help pad. You may refer to be very hot. Microwave Drawer cooking Covering Foods: Some...

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 13

... wish to 5 minutes or until all liquid has been absorbed. When microwave stops, turn patties over or stir meat in casserole. Cover with vented plastic wrap. SEE FOOD NUMBER LABEL SELECT 2 See Menu Label. Place on the SENSOR COOK CHART, cook manually. Microwave Drawer cooking Sensor cooking 1 Touch Sensor Cook pad once. Use plastic wrap...

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 14

... defrosting time, program the oven in 1 minute increments on...MANUAL DEFROST below the limits in the AMOUNT column on the DEFROST CHART, you wish to defrost is not listed on page 11. Microwave Drawer...Turn steak over and shield any frozen food, either raw or previously cooked frozen food the rule of aluminum foil. Touch START/Minute Plus pad. 6 After the second stage, open the Microwave Drawer...

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 15

Microwave Drawer cooking Reheat Reheat automatically computes the correct warming time and microwave power level for 2 rolls or muffins. 4 Touch START/Minute Plus pad. Ex: Touch 2 for foods shown in the chart below the quantity allowed on the REHEAT CHART, heat manually...towel. 3 Beverage .5 - 2.0 cups This setting is good for restoring cooled beverage to warm frozen rolls, muffins, ...

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 16

...Display for 3 seconds. The display shows LOCK ON . WITH MANUAL COOKING 1 Enter desired cooking time and power level. 2 Touch... will be programmed with Sensor settings, Reheat or Defrost. The Microwave Drawer can follow this automatically. 1 First enter cooking time. TO.../Minute Plus pad. As long as your selection. The oven will start . TOUCH START 3 Touch START/Minute Plus pad...

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 17

... Setup/Custom Help option you can turn reminder signal back on 1 Touch Setup/Custom Help pad three times. then every 3 minutes until the desired power level is touched, up to one hour. The display shows REMIND SIGNAL ON ? The display shows DEMO OFF Note: • Microwave Drawer doesn't heat in Demo Mode. • Display...

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 18

...directions carefully. Front side of the Drawer Wipe the window on the inside top of this manual. Metal parts will be deactivated ...oven cleaners. Interior Cleaning is generated to remove any type of spills or spattering. therefore, there is no heat is easy because no baking and setting of household or abrasive cleaner. Do not use any food spatters from the Microwave Drawer...

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 19

Problem 1 Part or all of Microwave Drawer does not operate. 2 Food in Microwave Drawer is not heated. 3 Microwave Drawer light does not work. 4 Touch controls will not operate. 5 Display flashes. 6 Steam from the right side of the vent. If the Microwave Drawer was in Demo Mode. • Light bulb is loose or burned out. • Control Lock is in Demo...

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 23

...operation manual for specific details. 1 Touch Setup/Custom Help pad. 2 times for Sound Off/On. 3 times for End of Cooking Reminder. 4 times for Auto Start. 5 times for 3 seconds. Microwave Drawer KEEP ...oven/drawer operation such as by touching the number pads. ENTER TIME UP TO 30 MINUTES 2 Enter desired time by small children. Direct Use 1 Touch Keep Warm pad. The Microwave Drawer...

KB-6002L , KB6014L , KB-6015K Operation Manual - Page 24

.... T I N S E B 4 6 0 M R K1 SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah2,4 New Jersey 07430-2135 Printed in the display. 2 Touch START/Minute Plus pad. Ex: MUFFINS ENTER Touch 2 for steaks/chops. Auto-Touch Guide For more complete information and safety precautions, refer to your ENJOY YOUR range should be turned over, shielded and/or removed. Microwave Drawer SET CLOCK...