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Samsung UN55ES6150F Support Question

Samsung UN55ES6150F Support Question

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Question posted by annieb3 on November 4th, 2012

Stuck In Dynamic Pic Mode (tv Is Not In Store Demo Mode)un55es6150

Cannot select any other picture option on Samsung UN55ES6150 (other options are not grayed out (standard, movie, etc.), but when you click on them the picture reverts immediately to dynamic).  TV is NOT in demo mode/shop mode, I have checked everything.  Tried resetting.  Online help at Samsung was a complete waste of time.  They knew nothing.  Ready to return this thing.

Current Answers

Answer #1: Posted by TVDan on November 4th, 2012 11:33 PM
This answer was accepted by the poster of the original question.
TVDan

Member since:
August 8th, 2011

Points: 4,732,000
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you said you tried to reset it, was you able to do a full factory reset? when it's off press the [mute], [1], [8], [2], [power] and wait for it to show the service menu. Then press the center button of the wheel three times to do a factory reset (set will turn off). then turn it back on and start from scratch. Good luck.


TV Dan

Related Samsung UN55ES6150F Manual Pages

User Manual Ver.1.0 (English) - Page 2

...164 • Blocking Programs 181 • Changing the Preset Picture Mode 50 • Economical Solutions 202 • Adjusting Picture Settings 53 • Picture In Picture (PIP) 206 • Changing the Picture Size 58 • Changing the Picture Options • Using the TV 67 with a Keyboard and a Mouse 211 • Using the TV with Your PC 86 • Other Features 219...
User Manual Ver.1.0 (English) - Page 11

R Return Returns to the previous menu. ●● When the highlight is located in the a Air / Cable Switches the mode and display between Air and Cable. NNAppears only if your TV stored both Air and Cable channels. -- ●● When the highlight is located in a category on the left side, you can use these options: --
User Manual Ver.1.0 (English) - Page 12

b Delete Deletes the selected channel(s) from a category list (except the favorites lists). -- ` Information channel list, you can use these options: -- NNAppears only if your TV stored both Air and Cable channels. -- a Air / Cable Switches the mode and display between Air and Cable.
User Manual Ver.1.0 (English) - Page 38

Each group has a separate screen. 2. Shows all favorite channels, in up to five groups. Favorites 5 Shows all added channels. ●● Favorites 1 - Change a channel or channel list mode. ●● Added Ch. NNThe TV displays favorite groups only if you have added favorites using Edit Favorites.
User Manual Ver.1.0 (English) - Page 39

Using the colored and function buttons with the Channel List NNIf you press the INFO button, the TV displays details of the selected program. ●● a Antenna Switches the mode and display between Air and Cable. NNAppears only if your TV has stored both Air and Cable channels. ●● { Program View / Channel View
User Manual Ver.1.0 (English) - Page 54

Basic Feature Changing the Preset Picture Mode Picture Mode Menu → PicturePicture Mode Picture modes apply preset adjustments to DVI cable, you can only select Entertain and Standard. ●● Dynamic Brightens the screen. Suitable for a bright room. NNWhen your TV is connected to a PC via an HDMI to the picture.
User Manual Ver.1.0 (English) - Page 60

When you change an option value, the change will affect the OSD menu also. NNWhen you select an option, a slider screen appears. 2. Adjust the option value using your TV is connected to a PC via an HDMI to adjust. NNWhen your remote. Select an option you want to DVI cable, Color and Tint (G/R) are not available. 1.
User Manual Ver.1.0 (English) - Page 65

NNSmart View 2 is enabled only in HDMI or DTV mode. for LED TV NNSmart View 1 is enabled only in HDMI mode. Smart View 1: Reduces the 16:9 picture by 25%. for LED TV Smart View 2: Reduces the 16:9 picture by 50%. (720p / 1080i / 1080p) or Component (1080i / 1080p) signals, displays the full image without any cut-off.
User Manual Ver.1.0 (English) - Page 69

HDMI (720p, 1080i, 1080p): 16:9, Wide Fit, 4:3, Screen Fit, Smart View 1 for LED TV , Smart View 2 for LED TV NNDepending on the selected mode. NNThe available items may differ depending on the input source, the picture size options may vary. Component(1080i, 1080p): 16:9, Wide Fit, 4:3, Screen Fit -- NNHD (High Definition): 16:9 1080i/1080p (1920x1080), 720p --
User Manual Ver.1.0 (English) - Page 82

NNYou can only make the picture redder (warmer). NNWarm1 and Warm2 are deactivated when the Picture Mode is set to Dynamic. Warm1 and Warm2 make changes to Color Tone. ●● Color Tone Cool makes the picture bluer (cooler). via an HDMI to DVI cable, you can adjust and store settings for each external device connected to an
User Manual Ver.1.0 (English) - Page 170

Set the Date and Time manually. NNDST and Time Zone function are only available when the Clock Mode is set the current date and time using your remote. The Clock Set screen appears. Select Off to Auto. ŒŒ If you selected Manual: -- You can set to turn the DST adjustment on and off the DST adjustment. turn off manually.
User Manual Ver.1.0 (English) - Page 206

Economical Solutions Eco Solution Menu → System → Eco Solution ●● Energy Saving Lets you select Picture Off, the screen is turned off, but the sound remains on the screen. If you adjusts the brightness of the TV in order to turn on . Press any button except the volume button to reduce power consumption.
User Manual Ver.1.0 (English) - Page 220

Add Bluetooth Mouse for the mouse buttons. -- Primary Button: Select the main button you want to use to click and select on screen. Mouse Options Sets the default options for LED 6500 Series and above, PDP TV You can add a Bluetooth mouse. mouse at a time, even if several are connected.
User Manual Ver.1.0 (English) - Page 260

You can upgrade the software later using the Alternative Software function. with three choices: Upgrade Now, Upgrade Later, or Don't Upgrade. -- If you do not make a selection in one minute or select Upgrade Later, the TV stores the new upgrade software. If you select Upgrade Now, the TV upgrades the software, turns off, and then turns on automatically. --
User Manual Ver.1.0 (English) - Page 292

key three times using your remote to input C. 6. Select the - Select 2 three times using your remote to change the input mode from numbers to upper case. 5. your remote to change the input Select the - key three times using your remote to change the input mode from lower case to numbers. 3. Select 1, 0, and 5 in numerical order on your remote. 4.
User Manual Ver.1.0 (English) - Page 294

Example: Inputting"105Chang". 1. Select the - Select the - key three times using your remote to numbers. 3. B. Select 1, 0, and 5 in numerical order on your remote to change the input mode from lower case to change the input key three times using your remote. 4. On the Tools menu, select XT9 Text Input. Select On, and then select OK. C.
User Manual Ver.1.0 (English) - Page 295

Select in the list, select + to create your own dictionary. NNIf "Chang" is not displayed in sequence: 2, 4, 2, 6, 4. mode from the list by selecting } using your own word to Add your remote. Select "Chang" from numbers to capitalized case. 5. A thin ribbon appears at the top of the screen displaying a list of words you can enter.
User Manual Ver.1.0 (English) - Page 348

NNIf you can use a keyword in the search history If you have a keyboard and/or a mouse connected to type in the keyword. NNYou can use the mouse to select the Search Samsung Apps field and the keyboard to your TV, you have searched using that keyword before.
User Manual Ver.1.0 (English) - Page 633

Select TV in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change the settings from Store Demo mode to Home Use mode using your remote, and If the TV is in Source using the Setup procedure. The Channel menu is turned off. (unavailable). Your settings are lost after 30 minutes or every time the TV is only available when you select the TV source.
Skype Guide User Manual Ver.1.0 (English) - Page 4

...Return 2 The TV starts Face recognition. • Turn your face towards the TV with your face automatically. 1 Press the Face Recognition Mode. Password mode Stop R Return 4 Turn your face towards the TV with your ... will recognize your face level with the camera. The TV will be stored in your TV for Face recognition to function, a thumbnail image of security as logging in ...

Samsung Knowledge Base Results

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  • General Support
    ... displayed on the screen immediately press and hold the MENU button on the side panel of your TV. You may be selected this source. It does not matter if you have anything connected to Shop Mode or Store Demo Mode. button to select "Plug & Play" option is grayed out and can't be that your TV from Shop Mode or Store Demo Mode. After you do...
  • How To Get Your TV Out Of Shop Mode SAMSUNG
    ... "Store Demo" The volume bar is displayed on your remote control. How To Reset 14614. STEP 2. You may want to press the INFO button on the screen. See if the Picture Mode setting is in shop mode. the Menu button on . For DLP TVs Manufactured in 2007 - 2009 Confirm Your TV Is In Shop Mode confirm your TV is in Shop Mode...
  • General Support
    ... on the front panel. After you have a side panel, press the Menu button on the side panel of the methods work , try the second or third method. Essentially, Shop Mode and Store Demo Mode return the TV automatically to press the INFO button on the remote) down for three seconds. A list of manually resetting the TV. My New TV Keeps Returning To The Dynamic Mode After About...

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