Samsung SR2AM7065WS Support Question
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Question posted by suzieuhlenkott on March 25th, 2023
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Answer #1: Posted by Odin on March 25th, 2023 5:12 PM
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by SonuKumar on March 25th, 2023 9:48 PM
If you're seeing an error on your Samsung SR2AM7065WS robot vacuum, the specific error code or message displayed on the device will help identify the issue. Some common error codes for Samsung robot vacuums include:
E2: The robot vacuum has a problem with the main brush. Check the brush and clean any tangled hair or debris. If the brush is damaged, replace it.
E4: There is a problem with the side brush. Check the brush and clean any tangled hair or debris. If the brush is damaged, replace it.
E5: The robot vacuum has a problem with the wheel. Check the wheel and clean any debris. If the wheel is damaged, replace it.
E6: The robot vacuum has a problem with the dustbin. Check the dustbin and empty it if necessary. Make sure that the dustbin is properly installed.
C01: The robot vacuum has a problem with its sensors. Make sure that the sensors are clean and unobstructed. If the problem persists, contact Samsung support for further assistance.
To clear the error message, try turning off the robot vacuum and then turning it back on again. If the error message persists, follow the specific instructions provided for the error code or message displayed. If you're unsure about what the error message means or how to fix it, it's always a good idea to contact Samsung support for further assistance.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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