Samsung RSG257AARS Support Question
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Question posted by jbritt on August 14th, 2015
Reset Refrigerator After Power Outage Samsung Model Rsg257
Current Answers
Answer #1: Posted by TechSupport101 on August 14th, 2015 5:56 PM
Surges or glitches in the power line can damage your refrigerator either at the time of the outage or when power is restored, causing a failure that is detected when the unit's power returns.
If your refrigerator fails to start after a power failure, you must get it serviced. To begin the service process, please click the Create Online Service Request button.
Self-Test RepeatsThe unit runs a self-test every time a power cycle is initiated. If it finds no problems, the unit starts up with factory default temperature settings. If it finds a problem, the unit uses the digital display to indicate the problem and freezes at that point so that you can read the error code.
Write down the displayed code, and then reset the refrigerator by pressing and holding the [Power Freeze] and [Power Cool] buttons simultaneously for 8 seconds until the unit makes its audible chime. Then, click the Create Online Service Request button below to begin the service process.
Processor Stops RespondingAfter a power outage or brownout, power may not restart cleanly. This can cause the processor in your refrigerator to lock up.
. If the refrigerator does not start and function normally, your refrigerator needs service. To begin the service process, please click the Create Online Service Request button below.
Improper Temperature DisplayWhen power returns, the unit may power up properly but the display may show the actual temperature instead of the factory default set temperatures.
To resolve this problem, set the refrigerator to the Power Cool and Power Freeze modes until the unit returns to the desired operating temperature.
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