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Samsung RB215LASH Support Question

Samsung RB215LASH Support Question

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Question posted by robinparks21 on April 26th, 2014

My Samsung Rb15lash Is Freezing In The Refrigerator Section But Not In The Freez

Why is my samsung Rb15lash freezing in the refrierator part, not freezing in the freezer part and water gather in the vegetable bin? The icemaker stopped dropping ice also.

Current Answers

Answer #1: Posted by TheWiz on April 26th, 2014 12:45 PM
TheWiz

Member since:
October 13th, 2011

Points: 25,383,434
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I recommend calling Samsung customer support at 1-800-726-7864 so they can walk you through some troubleshooting.

Related Samsung RB215LASH Manual Pages

User Manual (user Manual) (ver.1.0) (English) - Page 1

...: Model # Serial # Find these numbers on a label of the refrigerator cabinet at www.samsung.com/global/register DA99-00926G REV(0.0) REFRIGERATOR RB195LA** RB215LA** OWNER'S MANUAL In the CANADA.for questions about features, operation/performance, parts, accesories or service, call: 1-800-726-7864 (1-800-SAMSUNG) www.samsung.ca Register your product at the left hand-side...
User Manual (user Manual) (ver.1.0) (English) - Page 2

...SAFETY PRECAUTIONS 3 INSTALLING THE FRIDGE / FREEZER 5 PREPARING THE FRIDGE / FREEZER 6 VIEW OF YOUR FRIDGE / FREEZER 6 USING THE CONTROL FEATURES 7 CONTROLLING THE FREEZER AND FRIDGE TEMPERATURES 8 STORING FOOD IN THE FRIDGE OR FREEZER 9 ICE STORAGE BIN 10 REMOVING AND CLEANING ACCESSORIES 11 REPLACING INTERIOR LIGHTS 12 INSTALLATION OF THE WATER LINE 13 REVERSING THE DOOR...
User Manual (user Manual) (ver.1.0) (English) - Page 3

...of the appliance. • If the water spills on it replaced immediately by the manufacturer. • Do not damage the refrigerant circuit. • Do not use ...freezer, unless they are of a type recommended by a 3rd party on a finished product is not covered under Samsung warranty service Safety Caution sectionSamsung does not recommend 3rd party modification, therefore Samsung...
User Manual (user Manual) (ver.1.0) (English) - Page 5

...Change of the door direction is accessible after installation. 10 inch When installing the refrigerator, you should provide a clearance of the arrow with a damp cloth and dry completely...: • Connect the "grounding wire" to your water supply, call 1-800-SAMSUNG. INSTALLING THE FRIDGE / FREEZER Allow adequate space and install the fridge/freezer on a firm, level floor. • If the...
User Manual (user Manual) (ver.1.0) (English) - Page 7

... repeatedly to change the temperature in sequence between 34°F and 46°F Super Cool button Speeds up the freezing process in the freezer. Child Lock button When this button repeatedly to stop making Ice. Press this button is pressed for 3sec., all functions are locked and can not be modified. Fridge Temperature button...
User Manual (user Manual) (ver.1.0) (English) - Page 8

.... • This feature is useful if the freezer door has been left open for a long time. • Press this button again to cancel the Super Freeze mode. • Press this button to make ice, press the Ice Off button. Super Cool • This light goes on and ice making Ice. • If you press the Super...
User Manual (user Manual) (ver.1.0) (English) - Page 10

... in airtight bags or containers before the icemaker resumes operations. Stored food should be installed by Samsung Electronics. Smaller portions freeze quickly and the quality is not used carrier bags. Note • The ice-maker can cause odors. When the bin fills to the level of ice to allow the water line to store meat and dry...
User Manual (user Manual) (ver.1.0) (English) - Page 13

... refrigerator or icemaker manufacturer. Turn on water supply and flush 4 or more gallon into a bucket to the case water filter inlet until you feel its limit). - INSTALLATION OF THE WATER DISPENSER LINE Before You Install the water line • This water line installation is insulated or wired in areas where temperatures fall below freezing. • When using the water...
User Manual (user Manual) (ver.1.0) (English) - Page 14

... its performance. - Follow the instructions in the ice maker installation kit. 1. Shut Off Valve 7. Connect the water line to drinkable water only - Slip the compression ferrule and nut on and check for any leakege. Turn water on the back of your nearest CAMCO Service, make sure you buy SAMSUNG filter cartridge (Replacement cartridge No : DA29...
User Manual (user Manual) (ver.1.0) (English) - Page 15

IMPORTANT NOTES Unplug the refrigerator from electric wire as shown below. 15 Set screws down by their related parts to change the door direction, call 1-800-SAMSUNG. 2. Hinge Cover 2. TOOLS YOU WILL NEED - If you want to avoid using them in the wrong places. 5. Handle parts carefully to avoid scratching paint. 4. Screw ...
User Manual (user Manual) (ver.1.0) (English) - Page 20

...SAMSUNG... of ice will form in the freezer. • When freezing food or storing it in the freezer, place the food directly on the freezer elements ...of the appliance when moisture in the refrigerator. • Defrost the freezer when ice builds up. this is not abnormal... low temperatures of the appliance and around vegetables • Food with a high water content is stored uncovered with a high ...
User Manual (user Manual) (ver.1.0) (English) - Page 1

for questions about features, operation/performance, parts, accessories or service, call: 1-800-726-7864 (1-800-SAMSUNG) www.samsung.com Register your product at www.samsung.com/global/register DA99-00926C REV(0.0) REFRIGERATOR RB215LASH, RB215LABP OWNER'S MANUAL In the U.S.
User Manual (user Manual) (ver.1.0) (English) - Page 2

... IN THE FRIDGE OR FREEZER 9 ICE STORAGE BIN 10 REMOVING AND CLEANING ACCESSORIES 11 REPLACING INTERIOR LIGHTS 12 INSTALLATION OF THE WATER LINE 13 REVERSING THE DOOR SWING 14 PROBLEMS AND SOLUTIONS 19 USAGE PRECAUTIONS 19 2 fresh salads, vegetables and fruit). Automatic defrosting in the fridge. Door alarm • When the refrigerator door is left open...
User Manual (user Manual) (ver.1.0) (English) - Page 3

...freezer, throw it may come into the same socket. • This could cause overheating and the risk of the appliance. • If the water spills on a finished product is not covered under Samsung warranty service Safety Caution sectionSamsung... plug out of the socket before replacing the interior light in the refrigerator. • The storage of electric shock. The appliance must be...
User Manual (user Manual) (ver.1.0) (English) - Page 7

Super Freeze button Speeds up the cooling process in the freezer. Child Lock button When this button repeatedly to change the ...locked and can not be modified. Press this button repeatedly to stop making Ice. Freezer Temperature button Sets the freezer temperature. USING THE CONTROL FEATURES Ice Off button Press Ice Off button to change the temperature in sequence between 34°...
User Manual (user Manual) (ver.1.0) (English) - Page 8

... Super Freeze button. • Press this button to quickly return the freezer to its set temperature. • This feature is useful if the fridge door has been left open for the freezer and fridge are setting the fridge temperature or have opened the fridge door. Ice Off • Press Ice off button to stop making is stopped...
User Manual (user Manual) (ver.1.0) (English) - Page 10

... contents and the date of the feeler arm. After the icemaker has been turned on freezer compartment temperature, room temperature, number of the feeler arm, the icemaker will stop producing ice. Note • The ice-maker can freeze should be heat-sealed using foil or other use ice makers which are made by Samsung or its taste or dehydrating.
User Manual (user Manual) (ver.1.0) (English) - Page 13

...hook up the water line to the hot water line. • Do not install the icemaker tubing in areas where temperatures fall below freezing. • When using the water filter Connecting to water supply line - ... (insert plastic line to the case water filter inlet until you feel its limit). - Water line Kit and water filter are not covered by Samsung Warranty and manufacturer(or dealer, installer)...
User Manual (user Manual) (ver.1.0) (English) - Page 14

... at your nearest Lowe's, make sure you buy SAMSUNG filter cartridge (Replacement cartridge No : DA29-00015A) to ensure its performance. - For using without water filter Connecting to the cartridge holder inlet and outlet. - Follow the instructions in the ice maker installation kit. 1. Compression Nut 5. Connect the water line to the off position. - Slip the...
User Manual (user Manual) (ver.1.0) (English) - Page 20

...vegetables • Food with a high water content is stored uncovered with a high humidity level or the door has been left open for a long time. • Store the food with a high water...ice will form in the freezer. • When freezing food or storing it in the freezer, place the food directly on electricity and improve refrigeration...the appliance? Call 1-800-SAMSUNG • A ticking sound ...

Samsung Knowledge Base Results

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  • General Support
    Soft Freeze Mode ในตู้เย็นซัมซุงคืออะไร  เ&#...
  • General Support
    ...the period of its literature, indicates that Industry Canada approved the equipment. Avoid dropping, hitting, bending or sitting on your country, the length of where and how....  Business users should not be supported by your headset responds slowly, stops responding, or freezes, press the reset button on Samsung products by unauthorized third parties Specifically exempt...
  • How To Update Your Televisions Firmware (Software) Through The Service Port SAMSUNG
    ...If it is put on Samsung's main page. How To Change The LED Lighting In The Refrigerator Compartment How To Update Your Televisions Firmware (Software) Through The Service Port STEP 2. Then click...you would like the firmware saved to Step 3 for your model number, select the firmware section of files will receive a security warning, click on the firmware. Part 1: Downloading The...

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