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Samsung MC17J8000CS/AA Support Question

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Question posted by bigbird503 on October 14th, 2016

Error Code C-do What Is It, How To Reset

I got an error code C-DO on my screen. What does this mean and can it be reset?

Requests for more information

Request from giokarto on November 22nd, 2020 9:50 AM
Hai,

Iam having a hardtime fixing the same Door/Key error on the samsung microwave. I realy need some more information how to replace or fix this problem.

i have read the anwsers but still nothing achter restart/ unplug/ ihave tried everything, but no luck. Please Help

thank U Gio

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Current Answers

Answer #1: Posted by waelsaidani1 on October 15th, 2016 4:49 AM

This answer was accepted by the poster of the original question.

waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797

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The touch key malfunction. Press Stop to try again.Turn off the microwave oven, unplug it, and let it cool. Clean the button and area around the button. If this code re-appears, call your local Samsung service center.

Answer #2: Posted by Karmasplash on October 11th, 2020 10:13 AM

Karmasplash

Member since:
October 10th, 2020

Points: 90

90
points

C-d0, C-d1, C-d2

Door or Key error.

Clean the keys and check to see if there is any water on the surface around the keypad. If it occurs again, turn off the microwave oven for a minimum of 30 seconds and try setting again.

Related Samsung MC17J8000CS/AA Manual Pages

User Manual - Page 3

...speed cook button Using the auto cook button Using the express menu feature Using the microwave setting cooking times & power levels Power levels One-stage cooking Multi-stage cooking (...up your new microwave oven Checking the parts Setting up your microwave oven Installing the metal shelf Checking the control panel Setting the time Using my setting feature Using your microwave oven Using the stop...

User Manual - Page 4

... interior Cleaning the turntable and roller rings Storing and repairing your microwave oven Replacing the cooktop/night light Replacing the oven light Cleaning the grease filter Replacing the charcoal filter Troubleshooting Check points Information codes Appendix Specifications Warranty Samsung over-the-range (otr) microwave oven MC17J8000CS_AA _DE68-04224C-00_EN.indd 3 57 57 59 59 59 59...

User Manual - Page 5

WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS Warnings and Important Safety Instructions in harmful exposure to adjust or repair the oven yourself. It is your responsibility to use and care of your microwave oven. Door (bent), 2. Door seals and sealing surface. This manual contains important information on the installation, use common sense, caution...

User Manual - Page 6

... English 5 2015-06-16 �� 9:52:02 After reading this user manual mean: WARNING Hazards or unsafe practices that may result in severe personal injury or death. Important...reduce the risk of fire, explosion, electric shock, or personal injury when using your microwave oven, follow them explicitly. Do NOT touch. Follow directions explicitly. Note These warning signs are...

User Manual - Page 7

...65533; 9:52:03 Never heat them in a wet basement, near a kitchen sink, in a microwave oven. 6. Do not operate this product near water, for example, closed glass jars) can explode if ... children. Read and follow the specific "Precautions to avoid possible exposure to excessive microwave energy: 1. Important safety instructions Important safety instructions When using the appliance. 2....

User Manual - Page 8

... not use straight-sided containers with a sponge or soft cloth. To reduce the risk of fire in the microwave oven for storage purposes. Important safety instructions 16. When cleaning surfaces of the door and oven that come together when the door closes, use only mild, nonabrasive soaps, or detergents applied with narrow necks...

User Manual - Page 10

...of the blower may vary when the microwave oven is on by a qualified technician or service company. - Failing to have a qualified technician install the oven may result in electric shock or fire...MC17J8000CS_AA _DE68-04224C-00_EN.indd 9 2015-06-16 �� 9:52:03 Unpack the oven, remove all packaging materials out of the reach of the appliance. 2. Important safety instructions USE...

User Manual - Page 16

... the last page of this manual or visit our on page 75.) Setting up your new microwave oven Be sure to the "WARRANTY AND SERVICE INFORMATION" on -line parts web site at www.samsungparts...-00_EN.indd 15 2015-06-16 �� 9:52:04 Checking the parts Carefully unpack your microwave oven was damaged during shipping, or if you 've received all the parts, contact the Samsung Call Center...

User Manual - Page 17

...; 9:52:04 Wipe the inside the microwave to prevent damage to avoid electrical arcing that can damage your microwave oven damp cloth 1. indentation glass tray 4. Place the glass tray securely in the center of the oven with a damp cloth. Setting up your new microwave oven Setting up your new microwave oven Setting up your oven. pre-assembled roller ring 3.

User Manual - Page 18

... the control panel 01 04 06 08 10 12 14 16 17 18 20 22 24 Setting up your new microwave oven 02 03 05 07 09 11 13 15 01 Turntable On/Off Button 02 Light Button (Hi/Low/Off) ... Bake/Roast Button 11 Speed Bake/Roast Button 12 Brown Button 13 Warm Hold Button 19 21 23 25 14 Microwave Button 15 Defrost Button 16 Up&Down Buttons 17 Numeric Buttons 18 OK Button 19 Kitchen Timer Button 20 Steam ...

User Manual - Page 19

... Settings button. 2. Press one of the numeric buttons to select a function you want to customize. 5. Press the 9 button. 3. Setting up your new microwave oven Setting up your new microwave oven Setting the time Your microwave oven is not being used. 24 35 1 1. Press one of the numeric buttons to select a function you want to suit your...

User Manual - Page 20

... the Daylight Savings Time Adjustment function allows you change the time easily without 2 OFF (to reset these options. on the last Sunday of the United States at 2 a.m. Filter Reminder If ...needing to receive this message, set for minutes.) NOTE If you to change your new microwave oven The functions, options, and corresponding numeric buttons are pounds 1 Lbs. Setting up your ...

User Manual - Page 21

... The STOP/CLEAR button allows you to clear instructions you have entered. Press the Kitchen Timer button. 2 3 5 2. Using your microwave oven Using your microwave oven Using the stop cooking, erase instructions, and return the oven display to the time of day, press the STOP/CLEAR button twice. • To clear instructions you have just entered...

User Manual - Page 22

... to adjust the pre-set time increments at the High power level (100 % power). 1. Using your microwave oven Using the microwave +30 sec. NOTE When the oven is operating, if you press the Eco Mode button once, the display will be cooked for. (For example, press the 1 button twice to cook for ...

User Manual - Page 23

... soak the cavity surface. Open the door. 8. Remove the turntable and wipe under the rack with a dry dishtowel. Using your microwave oven Using your microwave oven Using the steam clean feature The steam provided by the steam clean system will beep. Carefully pour about 2fl.oz. Close the door. 5. Press the ...

User Manual - Page 24

...result from the cooktop below . Press the Light button to handle the turntable during and after the cooktop and microwave controls are cool. It automatically turns on if it off . Use pot holders to turn off when the ... that you cannot turn the turntable on or off . Using your microwave oven Turntable on/off . Press the Vent button four times to turn it senses too much heat.

User Manual - Page 65

This microwave oven is for home use only and is not intended for a short or extended period of time, choose a dust-free, dry location. Plug the oven in doubt about its casing. Do not remove the oven from its condition, unplug the oven from the power outlet and contact your nearest service center. Reset the clock. Replace...

User Manual - Page 66

...Reset the clock. Replacing the oven light When replacing the oven light, make sure that you are wearing gloves to the left, then pull it out gently. 8. Replace the bulb holder. 10. Cleaning and maintaining your microwave oven... the bulb. 1. Remove the charcoal filter, if present. 6. Plug the oven in or turn off the power at the main power supply. Remove the bulb by pulling it straight ...

User Manual - Page 68

... pull it straight out. 5. Reset the clock. Cleaning and maintaining your Samsung dealer. Replacing the charcoal filter If your oven is vented to the inside, the charcoal filter should rest at the angle shown. 7. Open the door. 3. You can also order online at 1-800-627-4368 or your microwave oven MC17J8000CS_AA _DE68-04224C-00_EN...

User Manual - Page 74

... Press the STOP/CANCEL button and operate again. Turn off the microwave oven, let it sit for more than the setting temperature. Information codes If the oven fails to sense the opening or closing of the oven, and contact a local SAMSUNG Customer Care Center. Code C-20 C-21 C-F0 C-A1 C-D0 Description The temperature sensor read the...

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