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Samsung CLX-3185FN Support Question

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Question posted by rohaya00 on September 15th, 2014

Unable To Print

Error scan unit open or paper jam2. How to resolve this error? Unable to find any paper jam in the printer.

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Related Samsung CLX-3185FN Manual Pages

User Manual (user Manual) (ver.2.00) (English) - Page 2

...3 Control panel overview (CLX-3185/CLX-3185N/CLX-3185WK) 4 Machine overview (CLX-3185FN/CLX-3185FW) 4 Front view 5 Rear view 6 Control panel overview (CLX-3185FN/CLX-3185FW) 8 Understanding the Status LED 8 Introducing the useful buttons 8 Menu button 8 Power button 8 Print screen button (CLX-3185 only) 8 Eco Copy button (CLX-3185/CLX-3185N/CLX-3185FN only) 9 WPS button (CLX-3185WK/CLX-3185FW only...

User Manual (user Manual) (ver.2.00) (English) - Page 5

...Tips for avoiding paper jams 2 Clearing original document jams (CLX-3185FN/CLX-3185FW only) 2 Clearing paper jams 3 In the tray 3 In the fuser unit area 4 In the paper exit area 5 Understanding display messages 5 Checking display messages 8 Solving other problems 8 Power problems 9 Paper feeding problems 10 Printing problems 11 Printing quality problems 14 Copying problems 14 Scanning problems 15...

User Manual (user Manual) (ver.2.00) (English) - Page 26

...CLX-3185FN/CLX-3185FW) • Understanding the Status LED • Introducing the useful buttons • Acknowledging the status of your machine depending on its model. 1 Scanner lid 5 Front door 2 USB porta 6 Output support 3 Tray 1 7 Control panel 4 Front door handle 8 Toner cartridges a. CLX-3185N/CLX-3185WK only 9 Waste toner container 10 Imaging unit 11 Scanner glass 12 Scan...

User Manual (user Manual) (ver.2.00) (English) - Page 28

...CLX-3185WK) Reduces toner consumption and paper usage (See "Eco Copy button (CLX-3185/CLX-3185N/CLX-3185FN only)" on page 8). Allows you to turn the power on and off (See "Power button" on page 8). Allows you to directly print... the status of the toner cartridge" on page 9). 15 Scan to Sends scanned data (See "Scanning originals and sending to your machine depending on its model. ...

User Manual (user Manual) (ver.2.00) (English) - Page 29

Machine overview (CLX-3185FN/CLX-3185FW) Front view 1 10 9 8 7 6 5 2 11 3 4 12 13 This illustration may differ from your machine depending on its model. 1 Document width guides 5 Tray 1 ... USB port 8 Document output tray 9 Control panel 10 Document feeder cover 11 Toner cartridges 12 Waste toner container 14 15 16 13 Imaging unit 14 Scanner lid 15 Scanner glass 16 Scan unit Introduction_ 4

User Manual (user Manual) (ver.2.00) (English) - Page 31

...Status LED" on page 8). Eco Copy (CLX-3185FN) 2 Direct USB (CLX-3185FW) Reduces toner consumption and paper usage (See "Eco Copy button (CLX-3185/CLX-3185N/CLX-3185FN only)" on page 2). 11 Address Book ... Begins a printing job in ready mode, or inserts a pause into the USB memory port on the front of your machine (See "Using USB memory device (CLX-3185N/CLX-3185FN/CLX-3185WK/CLX-3185FW only...

User Manual (user Manual) (ver.2.00) (English) - Page 32

... USB (CLX-3185FN) 22 WPS (CLX-3185FW) Activates Scan mode. Introduction_ 7 Allows you can configure the machine easily without a computer (See "WPS button (CLX-3185WK/CLX-3185FW only...print files stored on a USB memory device when it is inserted into the USB port on the front of the toner cartridge" on page 9). If your machine (See "Using USB memory device (CLX-3185N/CLX-3185FN/CLX-3185WK/CLX...

User Manual (user Manual) (ver.2.00) (English) - Page 33

... cartridge" on page 2). • A paper jam has occurred (See "Clearing paper jams" on blue (CLX-3185FW/CLX-3185WK only). • A minor error has occurred and the machine is opened. Choose Yes to use. 1. For CLX-3185FN and CLX-3185FW, plug the power cord into power save setting you want to turn the power off . Print screen button (CLX-3185 only) • In case...

User Manual (user Manual) (ver.2.00) (English) - Page 62

... open . •Be careful not to separate the pages before loading originals. Align it clean (See "Cleaning the scan unit" on the printout. This chapter includes: • Loading originals • Selecting print ... or models. In the document feeder (CLX-3185FN/CLX-3185FW only) Using the document feeder, you can load up to 15 sheets of the paper stack to break the scanner glass. Check...

User Manual (user Manual) (ver.2.00) (English) - Page 81

... Local PC appears and press OK. Scanning begins. •Scanned image is connected to Email) (CLX-3185FN/CLX-3185FW only) • Changing the settings for your computer. Supported optional devices and features may differ. •For CLX-3185, CLX-3185N and CLX-3185WK, press Scan to scan from the control panel. You can scan an image on the machine via the...

User Manual (user Manual) (ver.2.00) (English) - Page 82

For network connected machine (CLX-3185N/CLX-3185FN/CLX-3185FW/CLX-3185WK only) Make sure the printer driver is installed on your registered computer ID, and enter the Password if necessary. •ID is the same ID as the registered Computer ID for Samsung Scan and Fax Manager. •Password is the 4 digit number registered Password for Samsung...

User Manual (user Manual) (ver.2.00) (English) - Page 83

... appears. If necessary, you can set up Address Book" on the control panel. •For CLX-3185FN and CLX-3185FW, press (Scan) and Menu in the ID and Password, and then click Login. The Login window appears. 5.... /right arrow until Change Default appears. 4. Click Login.on and open the web browser. 2. When From appears on SyncThru™ Web Service, My Log in address book...

User Manual (user Manual) (ver.2.00) (English) - Page 116

... the handle, completely open the front door. ...Tips for avoiding paper jams By selecting the correct media types, most paper jams can temporarily improve print quality by ...error. If the front door is securely latched. If this area. 4. troubleshooting 1. Tips for avoiding paper jams • Clearing original document jams (CLX-3185FN/CLX-3185FW only) • Clearing paper jams...

User Manual (user Manual) (ver.2.00) (English) - Page 117

Clearing original document jams (CLX-3185FN/CLX-3185FW only) When an original document jams in the document feeder, a warning message appears on the display screen. To prevent document jams, use creased, damp, or highly curled paper. • Do not mix paper types in a tray. • Use only recommended print media (See "Setting the paper size and type" on page 3. Open the document...

User Manual (user Manual) (ver.2.00) (English) - Page 120

... scan unit gently and slowly until it is set in the table, reboot the power and try the printing job again. The machine has received a fax from which is failed. The IP address assignment is registered as a junk fax. Try again after a few minutes. Or, Turn the ECM mode on (See "Fax setup (CLX-3185FN/CLX...

User Manual (user Manual) (ver.2.00) (English) - Page 121

... press OK. Clear the jam (See "Clearing original document jams (CLX-3185FN/CLX-3185 FW only)" on ...paper in tray 1 (See "Loading paper in tray 1. Message Meaning Suggested solutions DHCP problem: Auto IP Run DHCP problem Reconfigure BOOTP Document Jam. Remove Jam Door Open Close it Error [error... Start, the machine only sends scanned documents of imaging unit is close . Check the IP...

User Manual (user Manual) (ver.2.00) (English) - Page 124

...stack. Different types of paper (See "Setting the paper size and type" on page 2). Remove excess paper from the tray and reload it . -For Local Printing -For Network Printing (CLX-3185N/CLX-3185FN/CLX-3185FW only) Condition Suggested solutions Paper sticks together. • Ensure there is too much paper in the tray. Use only paper that meets the specifications required...

User Manual (user Manual) (ver.2.00) (English) - Page 148

... machine/fax 4 authentication printing a report 3 B back 3, 6 booklet printing 3 booklets 3 buttons eco copy 8 menu 3, 6, 8 power 8 print screen 8 start (black) 3, 6 start (color) 3, 6 stop/clear 3, 6 WPS (CLX-3185FW only) 3, 7 C changing clock mode 1 cleaning inside 1 outside 1 scan unit 3 cleaning a machine 1 control panel (CLX-3185/CLX-3185N) 3 control panel (CLX-3185FN/CLX-3185FW) 6 convention...

User Manual (user Manual) (ver.2.00) (English) - Page 149

... fax header 2 speed dial 6 features 1 machine features 1 power saving feature 3 print media feature 3 printer driver 1 supplied software 1 front view (CLX-3185/CLX-3185N) 1 front view (CLX-3185FN/CLX-3185FW) 4 G glossary 1 I id copy 3, 6, 2 introducing buttons 8 J jam clearing paper 2 tips for avoiding paper jams 1 job timeout setting 4 L language 1 LCD display changing the display language 1 LED...

User Manual (user Manual) (ver.2.00) (English) - Page 150

... a document Linux 7 Macintosh 6 problems copying problems 14 paper feeding problems 9 power problems 8 printing quality problems 11 R rear view (CLX-3185/CLX-3185N) 2 rear view (CLX-3185FN/CLX-3185FW) 5 redial/pause 6 regulatiory information 1 resolution faxing 5 S safety information 1 symbols 1 scan to button 3 scan/email 7 scanner glass 1 loading documents 1 scanner glass loading documents...

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