Question posted by sohailimam1 on February 4th, 2019
Photoconductor Units Are Not Set Correctly
Photoconductor units are not set correctlyError in not going for magenta black and yellow
Current Answers
Answer #1: Posted by freginold on February 5th, 2019 4:04 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
If you are using aftermarket (third party or "compatible") photoconductors (PCUs) instead of genuine Ricoh PCUs, that could be the cause of your problem. Otherwise, try removing and reinstalling the PCUs and rebooting the printer. Make sure that all original packaging -- orange plastic pieces, black protective paper, etc. -- have been removed from the PCUs before installing.
That error can indicate a faulty PCU, but you probably don't have three PCUs that went bad at once. It could be a circuit board or connector issue. If the steps above don't resolve the problem, your best bet is to have a trained Ricoh technician take a look at the printer to diagnose the problem.
That error can indicate a faulty PCU, but you probably don't have three PCUs that went bad at once. It could be a circuit board or connector issue. If the steps above don't resolve the problem, your best bet is to have a trained Ricoh technician take a look at the printer to diagnose the problem.
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