Ricoh GX2500 Support Question
Ricoh GX2500 Support Question
Find answers below for this question about Ricoh GX2500 - Color Inkjet Printer.Question posted by mohdbaharudin82 on February 22nd, 2012
Mpc 2500 Black Toner Bottle Undetectable
at system status my toner remaining is not detect..only black colour...pls help me...
Current Answers
Answer #1: Posted by freginold on February 23rd, 2012 3:11 AM
freginold
Member since:
December 20th, 2011 Points: 23,254,995
Member since:
December 20th, 2011 Points: 23,254,995
Do you mean only black is not detected, or only black IS detected? If black is the only color not detected, you may just have a faulty toner bottle. The toner bottle should still work, it just won't let you know what the status is until it's completely empty. If you are using compatible, generic, or third-party toner (not genuine Ricoh toner) then that's probably why. If you are using genuine Ricoh toner, then you may have just gotten a bad bottle.
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