Ricoh FW780 Support Question
Ricoh FW780 Support Question
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Question posted by Anonymous-129703 on January 28th, 2014
Error Code E=9 Any Idea What This Means
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Answer #1: Posted by BusterDoogen on January 28th, 2014 9:02 AM
BusterDoogen
Member since:
October 30th, 2011 Points: 28,565,447
Member since:
October 30th, 2011 Points: 28,565,447
SC Code E-9: Toner Density Sensor Abnormal
Definition
The toner density sensor voltage is less than 0.5 volts or more than 4.5 volts.
NOTE: After initializing the developer, this condition cannot be triggered until at
least 251 copies are made.
Points to Check
• Toner density sensor
• Flow of the developer at the toner density sensor area
• Main board (CN105-A5, -A6, -B25, -B26)
Download the service manual.
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Related Ricoh FW780 Manual Pages
Operating Instructions - Page 1
For safety, please follow the instructions in this product and keep it handy for future reference. FW780
Operating Instructions
Zfah010e.eps
Read this manual carefully before you use this manual.
Operating Instructions - Page 2
...-5888
Printed in Japan AE AE B048-8608 RICOH COMPANY, LTD.
15-5, Minami Aoyama 1-chome, Minato-ku, Tokyo 107-8544, Japan Phone: +81-(0)3-3479-3111
FW780 Operating Instructions
Overseas Affiliates
U.S.A.
Operating Instructions - Page 4
c means STAND BY. Where symbols are used on or near switches, they mean an under in accordance with IEC 60417: a means POWER ON. Copyright © 2001 Ricoh Co., Ltd.
Operating Instructions - Page 8
iv
For how to deal with office equipment by means of energy-saving features, such as global warming.
When a product meets ... see Auto Off Time in"User Tools" ⇒ P.40
❖ Specification
Auto Off mode Power consumption
Default interval
FW780 1.0 W
30 minute
-Recycled Paper
Please contact your sales or service representative for energy efficiency, the Partner shall place ...
Operating Instructions - Page 43
...; When using the Carrier Sheet.
• When setting an original in the rear table.
• When setting an original longer than 1,200mm(48"). Repeated copying means making two or more copies of copies.
31 Setting the Number of Copies (Repeated Copying)
Setting the Number of Copies (Repeated Copying)
You can preset...
Service Manual - Page 11
NO.
* 1 2 3 4
DATE
5/95 5/96 6/98 8/2001
COMMENTS Original Printing Revised Pages Reprint A251/A252 Addition B047/B048 Addition LEGEND
PRODUCT CODE
A163 A251 A252 B047 B048
GESTETNER N/A N/A N/A A040 A041
COMPANY
RICOH FW740 FW750 FW760 FW770 FW780
SAVIN N/A N/A N/A
7700W 7800W
DOCUMENTATION HISTORY
REV.
Service Manual - Page 20
...Lamp Abnormal 6-7 2.2 SC Code E-2: Fusing Thermofuse Open 6-7 2.3 SC Code E-3: Hot Roller Thermistor Open 6-8 2.4 SC Code E-4: Hot Roller Thermistor Short 6-8 2.5 SC Code E-5: Pressure Roller Thermistor Open 6-8 2.6 SC Code E-6: Pressure Roller Thermistor Short 6-9 2.7 SC Code E-7: Fusing Overheat 6-9 2.8 SC Code E-8: Fusing Warm-up Error 6-10 2.9 SC Code E-9: Toner Density Sensor Abnormal...
Service Manual - Page 109
...Call Records
93
94 Not Used to
Service Calls by location. Mode No.
SC codes displayed in each Et = Total SCs SP number are as follows: SP90: ... (4 before
the last error code)
↓ Beeper (XX= Error Code)
SM
4-17
A163 error code)
↓ E2 = XX (1 before
the last error code)
↓ E3 = XX (2 before
the last error code)
↓ E4 = XX (3 before
the last error code)
↓ E5 =...
Service Manual - Page 188
...area Main board (CN104-A10, -A11, -B20, -B21)
A163
6-10
SM 2.8 SC Code E-8: Fusing Warm-up Error
-DefinitionThe temperature detected by the hot roller thermistor does not reach the target ready temperature within 12...CN106-A2, -A5, -B11, -B14, -B15) AC harness
2.9 SC Code E-9: Toner Density Sensor Abnormal
-DefinitionThe toner density sensor voltage is less than 0.5 volts or more than 4.5 volts.
Service Manual - Page 189
Toner density sensor Developer Flow of SP#-30 is on. 2.10 SC Code E-10: Main Motor Abnormal
-DefinitionThe main board does not receive a signal... motor Mechanical interference of the main motor drive Main board (CN106-A12, -A13)
2.11 SC Code E-11: Toner Density Sensor adjustment Error
-DefinitionThe toner density sensor voltage cannot be adjusted to its next initialization. NOTE: If clearing the ...
Service Manual - Page 313
... 6.2.1 SC CODE DESCRIPTIONS 6-1 SC Code E-1: Exposure Lamp Abnormal 6-1 SC Code E-2: Fusing Thermofuse Open 6-1 SC Code E-3: Hot Roller Thermistor Open 6-1 SC Code E-4: Hot Roller Thermistor Short 6-2 SC Code E-5: Pressure Roller Thermistor Open 6-2 SC Code E-6: Pressure Roller Thermistor Short 6-2 SC Code E-7: Fusing Overheat 6-2 SC Code E-8: Fusing Warm-up Error 6-3 SC Code E-9: Toner...
Service Manual - Page 314
... DRIVE MECHANISM 7-5 2.1.4 CUTTER OPERATION 7-6
3. SC Code E-10: Main Motor Abnormal 6-3 SC Code E-11: Toner Density Sensor Adjustment Error 6-3 SC Code E-13: Total Counter Abnormal 6-4 SC Code E-14: Zero Cross Signal Detection Abnormal 6-4 SC Code E-15: Main Switch Abnormal 6-4 SC Code E-17: Unstable Fusing Temperature 6-4 SC Code E-18: Fusing Lamp Continuous Light 6-4 6.3 BLOWN FUSE...
Service Manual - Page 319
..." Max. 3m / 9.8ft. N/A Manual Bypass
* Roll Feeder, 1 roll * Roll Feeder, 2 rolls * Roll Cutting Rail * Table * Side Guide
1080 x 570 x 490 mm
174 lbs 79 kg
FW780 B048
Condole 60K Copies or 5 yrs
3.6K 36" X 118" Max. 3m / 9.8ft. A0/E Max. 3.6m / 11.8ft. Face-up
No
50mm/sec 3 cpm *
Warm-up...
Service Manual - Page 415
...interference of the main motor drive • Main board (CN103-1, -2)
SC Code E-11: Toner Density Sensor Adjustment Error
Definition The new developer initialization process cannot adjust the toner density sensor voltage to ...less than 0.5 volts or more than 4.5 volts. SERVICE CALL CONDITIONS
SC Code E-8: Fusing Warm-up Error
Definition After turning on , but the main board does not receive a ...
Service Manual - Page 475
... as a master original for all B047/B048 Parts Catalogs. TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: B047/B048 - 001 APPLICABLE MODEL:
GESTETNER - A1636061
CORRECT PART NO.
FW770/FW780 SAVIN - INCORRECT PART NO. All rights reserved. B0476061
DESCRIPTION Original Feed Right Plate
QTY 1
REFERENCE PAGE ITEM
9
23
Incorrect: Illustration and Part number
Index 12...
Service Manual - Page 476
An arrow has highlighted the revised areas ⇒. ! FW770/FW780 SAVIN - NA
07/15/2002
SUBJECT: SERVICE MANUAL - PAGES:
• 4-25
Jam Code Table (Updated Information).
All rights reserved.
TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: B047/B048 - 002
APPLICABLE MODEL: GESTETNER - Each bulletin package contains 1 set of additional bulletins. ...
Service Manual - Page 478
... developer is installed without being issued for all B047/B048 Parts Catalogs.
Toner Hopper
Copyright 2003 RICOH Corporation. Page 1 of 2 All rights reserved. FW770/FW780 SAVIN - 7700W/7800W
SUBJECT: TONER HOPPER JOINT SHAFT
06/23/2003
GENERAL:
To ensure that the gear (AB017378) does not break when the toner cartridge...
Service Manual - Page 479
... the serial numbers listed below will have the new style parts installed during production.
MODEL NAME
RICOH FW770 Gestetner A040 SAVIN 7700W Lanier LW110
RICOH FW780 Gestetner A040 SAVIN 7800W Lanier LW111
SERIAL NUMBER H8630400001
H8730400001
INTERCHANGEABILITY CHART:
0
OLD and NEW parts can be used in or previously modified, use the...
Service Manual - Page 480
... RICOH Corporation.
Please delete Items 14 and 104 from the parts list and the illustration as shown below. DESCRIPTION Receiving Tray Cover Tapping Screw -
FW770/FW780 SAVIN - 7700W/7800W
07/15/2003
SUBJECT: RECEIVING TRAY COVER
GENERAL:
The Receiving Tray Cover item 14 was incorrectly listed in the B047/B048 Parts...
Service Manual - Page 481
A040/A041 LANIER - All rights reserved. TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: B047/B048 - 005 APPLICABLE MODEL:
GESTETNER - FW770/FW780 SAVIN - 7700W/7800W
SUBJECT: FAN MOTOR HARNESS
03/11/2004
GENERAL:
The following part update is being issued for all B047/B048 Parts Catalogs.
„ ...
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