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Ricoh Aficio SP C430DN Support Question

Ricoh Aficio SP C430DN Support Question

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Question posted by jackie37070 on July 21st, 2018

Aficio Sp C430dn

paper gets stuck and crumpled once it gets to the fuser. we replaced the fuser. problem still persists.help!

Current Answers

Answer #1: Posted by freginold on July 21st, 2018 4:32 PM
This answer was accepted by the poster of the original question.
freginold

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There could be a myriad of causes. To narrow down the problem, try to open the printer's front door as a print is coming through, before the paper reaches the fuser. (It may take a few tries to get the timing right.) Stopping the paper as it travels along its path and seeing where exactly it gets crumpled will help you to figure out what the problem is.

Some possible causes include:

- Damp paper, or paper with a lot of static. Fan the paper in the paper tray and flip it upside down.
- Paper fences and guides that are too loose or too tight. Check the fences and guides in the paper tray to be sure they are snug, but not too tight.
- A toner burr or other piece of debris stuck somewhere in the paper path, causing the paper to snag on it. Check the photoconductor guides for any obstructions or dirt.
- A problem with the registration roller. If the springs holding the registration roller snug against its opposing roller lose their tension, the paper can go through crooked. Check the spring tension, and also clean the registration roller.






Related Ricoh Aficio SP C430DN Manual Pages

Safety Information - Page 4

... countries. For details, please contact your machine before reading this manual. (For details, see "Machine Types", Hardware Guide in the CD-ROM.) • Type 1: CLP37DN/SP C430DN/LP137CN/Aficio SP C430DN • Type 2: CLP42DN/SP C431DN/LP142CN/Aficio SP C431DN Certain types might not be sure to connect the power cable to the inch version.
Safety Information - Page 6

... connected. • Consult the dealer or an experienced radio /TV technician for help. ❖ Caution Changes or modifications not expressly approved by the party responsible for... NJ 07006 Telephone number: 973-882-2000 Product Name: Laser Printer Model Number: CLP37DN/SP C430DN/LP137CN/Aficio SP C430DN CLP42DN/SP C431DN/LP142CN/Aficio SP C431DN ❖ Note This equipment has been tested and...
Safety Information - Page 89

... optional Wireless LAN interface unit, Gigabit Ethernet board, or 1284 interface board in this cover when replacing the drum unit, transfer unit or waste toner bottle. 8. Ethernet Port Use a network interface cable to connect the printer to a computer. 4. Vents To prevent overheating, heat from internal components is released through these vents are...
Safety Information - Page 129

... slot, contact your service representative for this printer. Up to 2300 sheets of paper can attach up to the bottom of the printer. Install the optional Gigabit Ethernet board, Wireless..., camera direct print card, VM card, or HDD encryption unit. If you can improve printer performance and expand the available features. • Before installing or removing options, always remove ...
Safety Information - Page 191

... on the control panel, see the printer driver Help. For details about paper size settings, see "Specifying standard size paper for the bypass tray". 6 The custom size must be selected using the control panel or the printer driver. For details about setting on the printer driver, see "Specifying custom size paper for the bypass tray". Set as...
Safety Information - Page 195

... • Press the [Menu] key, select [Paper Input], [Paper Type: (tray name)], and then select [Thick Paper 1], [Thick Paper 2] or [Thick Paper 3]. • Press the [Menu] key, select [Paper Input], [Paper Type: Bypass Tray], and then select [Thick Paper 4]. Supported paper feed tray Any input tray can be used. Thin paper Paper thickness Printer setup 52 to 60.2 g/m2 (14 to 16...
Safety Information - Page 199

...:Thick)1] If prints made using plain paper. Click [Coated (Matted)] in the "Paper Type:" list. Paper Recommendations Coated Paper (Glossy: Thick) Printer setup Press the [Menu] key, select [Paper Input], [Paper Type: (tray name)], and then select [Coated Paper(Glossy:Thick)]. When specifying paper thickness, remember that this setting only if a print problem occurs.
Safety Information - Page 203

... ( ) inside the tray. When using the bypass tray, make sure paper is not stacked higher than the paper guides on the bypass tray. Not supported Recycled paper Printer setup Press the [Menu] key, select [Paper Input], [Paper Type: (tray name)], and then select [Recycled Paper]. Paper Recommendations Supported paper feed tray Duplex printing Any input tray can be used...
Safety Information - Page 205

... Not Supported by printers other than a laser printer (e.g. Paper Recommendations BYK096 • Load envelopes print side down on the bypass tray. • Load envelopes with flaps closed to the left side of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wet paperPaper that is dry enough...
Safety Information - Page 246

..., dust will accumulate. Accumulated dust and grime pose a fire hazard. 176 Maintaining the Printer Cautions When Cleaning • Do not remove any covers or screws other than those explicitly...burns and electric shock. Otherwise, an injury might occur. • Be sure to the laser components inside this machine risks blindness. • The inside this machine. Contact your sales ...
Safety Information - Page 270

... problem persists, contact your network administrator. IPv6 Address already exists Stateless Address(109/209) The same IPv6 address already exists. Check if it is installed properly. The printer ... Expansion Units". Replace the IEEE 1284 board that caused the error. For details about installing the unit, see p.75 "Installing the Interface Units". The printer cannot detect a...
Safety Information - Page 273

... of time, the tone alert might continue, even after the printer came out of the various tone patterns that the printer emits to alert users of a paper jam or toner request, if the printer's covers are pressed. The screen is ready for use. Printer initialized. A Printer job has finished. Single long beep. Panel/screen input accepted...
Safety Information - Page 280

...reset the value of Paper and Other Media". • There may be different from the image on the computer display. For details, see the printer driver Help. If you use some... see p.123 "Paper Recommendations". • Paper is deteriorated or damaged. For details, see p.174 "Replacing the Fusing Unit and Dustproof Filters". For details, see p.138 "Loading Paper". • The ...
Safety Information - Page 300

...paper size used, contents of quality and functionality. 11. Toner (Print Cartridge) For details about the toner, please visit our Web site or consult an authorized dealer. Drum Unit 11 Name Black Drum Unit SP C430 Color Drum Unit SP...Letter 5% test chart; 2 pages/job; Waste Toner Bottle Name Waste Toner Bottle SP C430 Average printable number of pages*1 50,000 pages *1 A4/Letter 5% test...
Safety Information - Page 301

...problem, contact the store where they were purchased. Consumables • If the drum unit is not changed when necessary, the quality of printing is not guaranteed. Transfer Unit Transfer Unit SP... C430 Name Intermediate transfer unit Transfer roller *1 A4/Letter 5% test chart, 2 pages/job. We recommend keeping a stock of pages to be printed at a time, paper type and paper size ...
Safety Information - Page 351

... be sure to specify the custom size using both the control panel and the printer driver. • Bypass Tray supports custom size paper approximately 70 - 216 mm (2.76 - 8.5 inches) in width and 127 - 1260 mm (5 - 49.6 inches) in length. Paper sizes supported by duplex printing function 2 • A4 • A5 • A6 •...
Safety Information - Page 412

.... If you select [Fine], the Color Matching Use this function to match the paper types. Printing Quality Use this function to the digital camera. Paper Type Specification This function sends the printer's paper type information to enable duplex (double-sided) printing. Direct Printing from . Duplex Printing Use this function to the left. You cannot...
Safety Information - Page 416

4. Direct Printing from a Digital Camera (PictBridge) Other Reference Information For further details about printing on this printer, see the following: • For details about paper size, paper type, or tray settings, see Hardware Guide. 4 98
Safety Information - Page 430

... 5. Making Printer Settings Using the Control Panel Coated Paper (Glossy) Stg. You can select the coated paper (glossy) setting mode. • Tray 1 to 4, Bypass Tray Default: [Coated Paper (Glossy) 4] • Coated Paper (Glossy) 1 • Coated Paper (Glossy) 2 • Coated Paper (Glossy) 3 • Coated Paper (Glossy) 4 • Coated Paper (Glossy) 5 Coated Paper(Glossy : Thick...
Safety Information - Page 798

... cartridge is in Panel-Off mode. Tray 1 is not correctly set . Waste toner bottle is not correctly set . The printer is not correctly set . The paper has jammed in the optional tray 4. The paper has jammed in the optional tray 3. Remote Maintenance Using telnet Messages Not Detected: PCU (C) Not Detected: PCU (K) Not Detected...

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