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Ricoh Aficio MP C5000 Support Question

Ricoh Aficio MP C5000 Support Question

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Question posted by kairasbell on August 22nd, 2012

Ricoh Is Printing From The Wrong Tray

We have a Ricoh MP c5000 in my office. We need the printer to print from tray 1 and it keeps wanting to print from tray 4. The printer will stop itself and blink red, prompting one of us to get up and manual set the printer to print from tray 1. The printer will not allow us to change this setting. How can we avoid this issue?

Current Answers

Answer #1: Posted by freginold on August 22nd, 2012 10:40 AM
This answer was accepted by the poster of the original question.
freginold

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The reason it won't print from tray 1 is either the setting for that paper tray -- maybe it's set for thick paper or another non-standard setting.  If that's not the issue, check to see if Auto Paper Select is enabled.  There's something keeping the copier from wanting to use that first tray, so make sure the settings for the first tray are the same as the other trays you use.

Related Ricoh Aficio MP C5000 Manual Pages

Quick Start Guide - Page 1

www.ricoh-usa.com Ricoh Product Line Segment 2 thru 6 MP/5000/5001, MP C5000/C6000/C6501, MP7000/8000, MP6001/7001, MP8001/9001, MP907EX This guide is not intended to replace your users manual, features and options will vary by machine type, model and finisher type installed.
Quick Start Guide - Page 2

Printing How to Print Documents from your PC
Quick Start Guide - Page 3

... your document to Print Select [File>Print) Select the Ricoh Print driver Enter desired number of copiers Press [OK] To add any finishing options to the document Press [Properties] At [Duplex] Select [Top to Top] or [... Bottom] To Staple: Open the Staple drop down Select [Top], [Bottom], [Center] or [2 at Left] Select [Hole Punch] Select desired position Press [OK] repeatedly to print
Quick Start Guide - Page 4

... the control panel. Does not require the user to printing the entire job. Files are not immediately deleted after printing. Store and Print enables users to print files immediately while simultaneously storing data. 4-8 digit password is entered at a later date. Hold Print: Temporarily holds multiple print files in functionality to the document server for accuracy prior...
Quick Start Guide - Page 5

... immediately while simultaneously storing data. 4-8 digit password is entered at a later date. Hold Print: Temporarily holds multiple print files in the memory until a valid password is optional. Printer Properties Job Type Locked Print: Temporarily holds print jobs in the memory until selected. Document Server: Sends files directly to the document server for accuracy prior to...
Quick Start Guide - Page 6

Printing To Document Server Open your document to Print Select [File>Print] Select the Ricoh Print driver Press [Properties] At [Job Type] open the drop down window and choose [Document Server] Press [OK] Press [Details] Enter user Information: User ID (if applicable) or leave blank File Name Password (if applicable) User Name Press [OK] repeatedly to print
Quick Start Guide - Page 8

... Copier Panel Press [Printer] Main Display Press [Print Jobs] Select the [Locked Print Job List] Select the job you want to submit work via the "locked Print" feature, you will now be able to print Press [Print] enter password press Document will print and erase! Retrieving Confidential Document at Copier Printer must be online to be prompted for your password.
Quick Start Guide - Page 9

... the message At Paper Setup Tab Select the tray that has the 11x17 paper Press OK, Ok, Ok, to print Place the 8 1/2x11 paper in one of the internal trays (copier cannot staple a booklet document in portrait mode) Open the document Press File >print Select the Ricoh Print Driver (PCL5e/PCL6) Press Properties At Page Set...
Quick Start Guide - Page 18

... only or off. Confirmations can send single document to one or more users simultaneously. Use The Original Feed type to Store a FAX Destination Users can print automatically, selectively, for faxing documents from the desktop with fax Covers and other options. When Networked, users have the option of Copier Use to select...
Quick Start Guide - Page 19

... pre-programmed in address book. 6. At [Fax Number] type the Recipient's Fax# just as Destination] to fax 2. Select [File], then [Print] Faxing From Desktop 3. Press [Send] or [Print] Press [OK] or [Print]. 5. You can customize your fax cover. 8. Open the document you can select more than one destination to the document, you wish...
Troubleshooting Guide - Page 2

Cleaning Glass Platen and Lid Ricoh MP2800/3300/4000/5000 Ricoh MPC2851/3351/4000/4001 Ricoh MP 5000/5001/6000/7000/8000 Ricoh MP 6001/7001/8001/9001 Ricoh MP C6000/6501/7500/7501 Clearing Paper Jams - Replacing Toner - Replacing Staples - Loading Paper - Trouble Shooting • Maintenance -
Troubleshooting Guide - Page 4

..., Square the paper and place in the right side of the paper Tray After machine has ceased all movements, carefully pull out paper tray until it stops. Reload paper on the left is moving, a message instructing you to the RIGHT side of Tray 1 runs out, paper on the LEFT side again and carefully close...
Troubleshooting Guide - Page 5

Loading & Using the By-pass Tray Place originals in feeder or on glass Pull open the Bypass tray Adjust paper guide to fit paper size Paper should be snug not tight Place paper in tray
Troubleshooting Guide - Page 12

... may result. If you to meet the highest standards of pages will vary depending on paper type, size, contents, and print settings. • If the toner bottle does not click into position, pull it slightly back toward you, rotate it 10... by an authorized dealer. • The toner bottles allow you do, toner becomes damaged and print quality might be reduced. • Our products are engineered to...
Troubleshooting Guide - Page 22

Meter Reading Press the [User Tools/Counter] key Touch the [Counter] key to view all Press the [User Tools/Counter] key to complete the operation Press the [Start] key to print a list of the counters
User Guide - Page 2

Understanding Your Ricoh Control Panel To access system administrator tools and counter information Clears screen to default settings The program button allows you to store frequently used job settings and screen display defaults Allows user to interrupt job in progress for new job Hard function keys have Red/Yellow status LEDs 8.5" Full Color...
User Guide - Page 6

... menu on copier screen. Use [Sort] when placing multiple page document to keep jobs separated . Use Rotate Sort when your machine does not have one paper tray loaded with 8.5x11 paper in landscape orientation and the other tray loaded with the device the machine will output the document in sequential order. To use this...
User Guide - Page 46

Printing a Document Open your document to Print Select [File>Print] Select the Ricoh Print driver Enter desired number of copiers Press [OK] To add any finishing options to the document Open your document to Print Select [File>Print) Select the Ricoh Print driver [Staple, hole punch or duplex] Press [Properties] Select the desired finishing option Press [OK] repeatedly to print
User Guide - Page 47

Printing To Document Server Open your document to Print Select [File>Print] Select the Ricoh Print driver Press [Properties] At [Job Type] open the drop down window and choose [Document Server] Press [OK] Press [Details] Enter user Information: User ID (if applicable) or leave blank File Name Password (if applicable) User Name Press [OK] repeatedly to print
User Guide - Page 60

...driver. • ■ Duplex Printing: Inbound fax documents can be printed on SP models) in one operation. • ■ Wireless Faxing: If the Aficio MP 6001/MP 7001/MP 8001/MP 9001 Series is connected to the... sending the fax in addition to Ricoh's, as the primary task of manually • re-entering address book entries is available with the Printer/Scanner Unit Type 9001 and standard ...

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