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Ricoh Aficio MP C4000 Support Question

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Question posted by PVApa on February 7th, 2014

Ricoh C4000 Can't Print Color Mac

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Answer #1: Posted by freginold on April 13th, 2014 5:27 AM

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freginold

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Hi, one possible reason that you can print in black and white but not color is that color was not selected. When you print, go to the printer preferences and select Color.

Another possible reason is that user authentication may be enabled. If that's the case, you'll need a valid user code to be able to print in color, and you'll have to enter that code into your print driver preferences. Talk to your machine administrator to see about getting a user code for color printing.

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Related Ricoh Aficio MP C4000 Manual Pages

Features Guide - Page 2

...Ricoh Aficio Security Solutions Compatibility Chart ...4 Ricoh Security Solutions Review...6 Network Protection...6 Web Image Monitor...6 SmartDeviceMonitor...6 Network Protocol ON/OFF ...7 Device... Hard Disk Drive Data Protection (DOSS) ...14 Locked Print/Secure Print ...15 Locked Print Password Encryption...15 Enhanced Locked Print...15 SmartDeviceMonitor (for Admin) ...16 Password Protection of ...

Features Guide - Page 8

... through the absence of a capability. A Ricoh Aficio Security Solution Compatibility Chart is included at the device, how is it kept secure, and once deleted, is eliminated. Ricoh Aficio Common Security Features Guide No matter how light or severe each device); Web SmartDeviceMonitor allows some security-related features like the Locked/Secure Print mode available on the network...

Features Guide - Page 9

..."lite" version intended for end-users, SmartDeviceMonitor for example. SmartDeviceMonitor now allows administrators the ability to all connected devices in the Ricoh Aficio Common Features Guide: Solution Selection Guide. Internet Explorer, by the print controller to competitors, for Client, is covered in a single operation. Security-related features of these utilities is installed...

Features Guide - Page 10

...of device access rights for System Administrators based on the device accesses a menu that impact whom as an end-user can copy/print/scan/ send, and who as the connected Ricoh output device. ...preventing unauthorized administrators from entering the network via an unused printer or MFP port. Ricoh Aficio Common Security Features Guide ■ Change Community Name: To address SNMP (Simple ...

Features Guide - Page 12

... recipient, and send print data to networked output devices from originating PCs. The only customers for Ricoh's CAC Authentication Solution ...Ricoh Aficio Common Security Features Guide In addition, when using Windows Authentication or the internal User Code function, it is possible to restrict access to specific features, such as whether or not to allow individual users and/or groups to print...

Features Guide - Page 13

... Registration (User Account Enhance Unit) Most Ricoh devices allow customers to register up to 30 user accounts to -point communication between network devices and a LAN port. Sending an unencrypted...attack. It provides a high level of 500 accounts to monitor device usage and restrict larger populations' accessibility to printing functions. Kerberos Kerberos is risky and can be exported to ...

Features Guide - Page 14

...encrypted prior to sending, and decrypted once they arrive at the device. The Network Data Protection Unit (NDPU) is available as an option on others. Ricoh Aficio devices are equipped with the Network Data Protection Unit, and the ... and re-inserted back into blocks of surfing and printing for millions, also leaves networks vulnerable to intercept raw data streams, files, and passwords.

Features Guide - Page 15

...malicious e-mail messages or PC virus contamination. Encrypts entire files using the IPP (Internet Printing Protocol) by any user on any platform. Requires entry of data sent to it...user's credentials and gives/denies permission to send data to a networked device in a system's address book. That's where Ricoh's Encrypted PDF Transmission function adds value, scrambling and encrypting the data ...

Features Guide - Page 16

... to device settings via DeskTopBinder Lite. These organizations require printing using a stolen user's password. This function encrypts passwords up to configure and monitor remote devices. SNMP...IPsec also includes protocols for cryptographic key establishment. Ricoh Aficio Common Security Features Guide Driver Encryption Key Ricoh devices offer this feature that the window for entering ...

Features Guide - Page 17

...printed, faxed, or scanned. The default is completed: ■ NSA (National Security Agency) Standard: Overwrites the data three times: twice with random numbers and once with zeros. ■ DoD (Department of three overwrite methods. Ricoh devices..., theft, or falsification. DataOverwriteSecurity System (DOSS) Ricoh devices with random numbers. Overwriting not only applies to ...

Features Guide - Page 18

...device control panel that defines security requirements and establishes procedures for locked printing can be compromised if hard drive is stolen). ■ Enhanced Locked Print is installed to the Multifunctional-printing device... or sensitive document from memory after printing. The file is automatically deleted from the paper tray. Ricoh Aficio Common Security Features Guide When it is...

Features Guide - Page 19

... of the document to the device for individual users. *Note: SmartDeviceMonitor for review of hardware devices from viewing, printing, or sending the file. In Ricoh MFPs equipped with Preview capabilities ... key icon instead of an image of the first page of Stored Documents Any Ricoh device equipped with all aspects of installation, monitoring and management of network output systems, while...

Features Guide - Page 20

...immediately erased. As such, RAM-only devices can be embedded with one of documents that require high security. Removable Hard Disk Drive Several Ricoh high volume MFPs offer the Removable ...the hard drive to be purchased to the system is turned off, all temporary print data is eliminated. Ricoh Aficio Common Security Features Guide RAM-based Security Several low-end digital systems use RAM...

Features Guide - Page 21

...design the message just as network fax systems and fax board options that can process and print it uses a modem for communication over the analog phone lines. The most standard phone...PDL or device command stream other network port. The answer is grayed out, making the document illegible. Even though a standard G3 fax unit utilizes digital scanning and printing it . A Ricoh standalone ...

Features Guide - Page 22

...printed, preventing transmissions from sitting unattended on a reception tray for secure point-to read until collected. When received directly to the recipient's PC via their convenience. Ricoh Aficio... Ricoh-engineered Super G3 Fax option. The following features apply to Ricoh ...view the message and print a copy at ...senders or all fax systems be Ricoh systems with closed network capability.)...

Features Guide - Page 24

... S/MIME for Copying Copy Data Security Option Color Multifunction Aficio GX3000S I I I I I Aficio GX3000SF I I I I I I Aficio GX3050SFN I I I I I Aficio SP C220S I I I I Aficio SP C231SF/ I I I C232SF I I Aficio 615C II IIIII II II I II I II I I Aficio MP C2030 I I I I I I I I II II I I I II III Aficio MP C2050/SPF I I I I I I I I I I I II I I I II II I II I III...

Features Guide - Page 25

...Control Mask Type for Copying Copy Data Security Option Black & White Multifunction AC104 I I I AC204 I I I AC205L II I I Aficio SP 1000SF I I I I Aficio SP 3400SF/ I I I I I I SP 3410SF I I Aficio SP 3200SF II I I Aficio SP 4100SFL/ I I I I I I I I I I SP4100SF/SP4110SF I I II I I Aficio 1515/1515F/ I I I I 1515MF Aficio MP 161/F/ I I I1 I1 I1 I1 I3 I1 I1 I1 I1...

Features Guide - Page 26

... Print Password Protection of Stored Documents RAM-based Security* (If Hard Drive is Optional) Removable Hard Drive Unauthorized Copy Control Mask Type for Copying Copy Data Security Option Black & White Multifunction (continued) Aficio MP 3500/P/ I I I I I I I I I SP/SPF/SPI/G I II I II I II I IIII Aficio MP 4001SP/ I I I I I I I I I I I I I I I I I I I I I I I I I I I MP 5001SP Aficio MP...

Features Guide - Page 27

"Mac address filtering" is developed by Silex Technology and will be slightly different from the other Ricoh printers. The browser is not supported. Locked/Secure Print is only available if the Hard Disk is Optional) Removable Hard Drive Unauthorized Copy Control Mask Type for Copying Copy Data Security Color Printers Aficio SP C311N/ I I I I C312DN Aficio SP C220N...

Troubleshooting Guide - Page 1

...1. COPY PROCESS 4 3. ERROR CODES 19 9. OTHERS 30 Copyright  2015 RICOH Americas Corporation. All rights reserved. CONNECTIVITY 5 4. MECHANICAL/ELECTRICAL PROBLEMS 29 12. MP C4000/MP C5000 LANIER - Revised items appear in bold typeface. AFICIO MP C4000/MP C5000 SAVIN - PRINTING 10 5. OPERATION PANEL 13 7. SECURITY 15 8. Page 1 of 32 PAPER FEED...