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Ricoh Aficio MP C4000 Support Question

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Question posted by hersal on January 29th, 2014

Aficio Mp C4000 Cannot Print Color

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Answer #1: Posted by freginold on February 28th, 2014 5:55 PM

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freginold

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Hi, when you go to print, check the printer preferences and make sure it's set to Color and not Black & White. Also, check the printer's error log. On the printer screen, select Error Log. If you are getting an error every time you try to print in color but not in black and white, your printer may have user authentication turned on, requiring a code to print in color.

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Related Ricoh Aficio MP C4000 Manual Pages

Features Guide - Page 2

... Aficio Security Solutions Compatibility Chart ...4 Ricoh Security Solutions Review...6 Network Protection...6 Web Image Monitor...6 SmartDeviceMonitor...6 Network Protocol ON/OFF ...7 Device... Hard Disk Drive Data Protection (DOSS) ...14 Locked Print/Secure Print ...15 Locked Print Password Encryption...15 Enhanced Locked Print...15 SmartDeviceMonitor (for Admin) ...16 Password Protection of Stored...

Features Guide - Page 3

... the property of Apple Computer, Inc. Adobe® and PostScript® are registered trademarks of this guide was obtained from the Publisher. Ricoh® and Aficio® are registered trademarks of Microsoft Corporation. No part of Ricoh Company, Ltd.

Features Guide - Page 4

... espionage. Recognizing the dangers that exist, (and in some cases via painful firsthand experiences), device access and data security has quickly moved to the top of the list of human manipulation ...auto parts manufacturer. ■ Theft is not limited to portable CDs or thumb drives. Ricoh Aficio Common Security Features Guide INTRODUCTION Information is an Asset Did you know that 90% of all ...

Features Guide - Page 8

... is even one as a gateway for hackers? Ricoh Aficio Common Security Features Guide No matter how light or severe each device); What measures are optional based on the network simultaneously. Web SmartDeviceMonitor allows some security-related features like the Locked/Secure Print mode available on color versus printer via the control panel functionality inherent...

Features Guide - Page 9

.... A "lite" version intended for end-users, SmartDeviceMonitor for managing multiple devices simultaneously on - or off-line status, etc. Much of every Ricoh device that enables all connected devices in the Ricoh Aficio Common Features Guide: Solution Selection Guide. Internet Explorer, by the print controller. (See IP Address Filtering.) ■ Network Protocol Security: The system...

Features Guide - Page 10

... features that impact whom as an end-user can copy/print/scan/ send, and who as the connected Ricoh output device. ■ Restrict User Access: System administrators can block ... authorized for use the device-authentication-and then proceed to other features that restricts or enables access to register and modify data stored in the device. Ricoh Aficio Common Security Features Guide ...

Features Guide - Page 12

...of every job executed by limiting access to files stored in devices. Ricoh Aficio Common Security Features Guide In addition, when using Windows Authentication ...device, or whom and which device was used in conjunction with external user authentication modes, it is possible to restrict access to specific features, such as whether or not to allow individual users and/or groups to print in color...

Features Guide - Page 14

...scrambled bits. This function can easily be sent via any access points within range. Ricoh Aficio devices are equipped with the Network Data Protection Unit, and the SSL Certificate must be equipped ...of security through an active authentication mechanism, Ricoh devices offer another level of surfing and printing for millions, also leaves networks vulnerable to sending, and decrypted once ...

Features Guide - Page 16

... used in readable text form, protecting valuable information. These organizations require printing using a stolen user's password. The latest version, SNMPv3, offers enhancements... IPsec for more secure PDF transmission and storage. Ricoh Aficio Common Security Features Guide Driver Encryption Key Ricoh devices offer this feature that deliver greater security features to protect...

Features Guide - Page 18

...9632; Enhanced Locked Print is installed to the Multifunctional-printing device either via embedded firmware (SD Card) or remotely via Web Interface. ■ Administrators and users can configure Enhanced Locked Print through a simple ...tray. It's a fast and simple solution for ultimate peace of mind. Ricoh Aficio Common Security Features Guide When it is time to relocate or dispose of the system...

Features Guide - Page 20

..., all temporary print data is eliminated...may be proposed for government, military, and other Ricoh devices not to permanently store data, such as an option, ...hard drive is the top priority. As such, RAM-only devices can be embedded with one of documents that require high ...Copy Data Security Unit is installed, files printed via the RPCS driver can be available as a hard drive...

Features Guide - Page 22

Ricoh Aficio Common Security Features...Security PIN Code Protection To prevent accidental exposure of the communicating machines are only printed after the Memory Lock ID is enhanced as the recipient can be concealed ... Closed Networks, the ID codes of a PIN Code or Personal ID, any MFP device that Restricted Access is installed Ricoh facsimile systems support secure T.38 real-time IP-fax...

Features Guide - Page 24

...I** I I I II I I*** I I I Aficio MP C3500 EFI I I I I** I I I II I I*** I I I Aficio MP C4500 EFI I I I I** I I I II I I*** I I I Aficio MP C4000/SPF I I I I I I I I I I I II I I I II II I II I III Aficio MP C5000/SPF I I I I I I I I I I I II I I I II II I II I III Aficio 3260C* II I IIII II I II I II I Aficio Color 5560* I I I I I I I I II I II II I Aficio MP C6501...

Features Guide - Page 25

...Control Mask Type for Copying Copy Data Security Option Black & White Multifunction AC104 I I I AC204 I I I AC205L II I I Aficio SP 1000SF I I I I Aficio SP 3400SF/ I I I I I I SP 3410SF I I Aficio SP 3200SF II I I Aficio SP 4100SFL/ I I I I I I I I I I SP4100SF/SP4110SF I I II I I Aficio 1515/1515F/ I I I I 1515MF Aficio MP 161/F/ I I I1 I1 I1 I1 I3 I1 I1 I1 I1...

Features Guide - Page 26

... Print Password Protection of Stored Documents RAM-based Security* (If Hard Drive is Optional) Removable Hard Drive Unauthorized Copy Control Mask Type for Copying Copy Data Security Option Black & White Multifunction (continued) Aficio MP 3500/P/ I I I I I I I I I SP/SPF/SPI/G I II I II I II I IIII Aficio MP 4001SP/ I I I I I I I I I I I I I I I I I I I I I I I I I I I MP 5001SP Aficio MP...

Features Guide - Page 27

... Color Printers Aficio SP C311N/ I I I I C312DN Aficio SP C220N/ I I I C221N/C222DN Aficio SP C231N/ I I I C232DN Aficio SP C420DN I I I I I I I I I Aficio SP C420DN-KP I I I I I I I I I HotSpot Aficio SP C820DN I I I I I I I I I I I Aficio SP C821DN I I I I I I I I I I I Aficio GX2500 II Aficio GX3000* I I I I I Aficio GX e3300N* I I I I I Aficio GX3050N* I I I I I Aficio...

Troubleshooting Guide - Page 1

... reserved. TROUBLESHOOTING GUIDE 04/10/2015 PRODUCT CODE: D027/D029 APPLICABLE MODEL: GESTETNER - Please use this guide as a supplement to your service manual. PRINTING 10 5. AFICIO MP C4000/MP C5000 SAVIN - TABLE OF CONTENTS: 1. SCANNING 12 6. OTHERS 30 Copyright  2015 RICOH Americas Corporation. LD540C/LD550C RICOH - COPY PROCESS 4 3. OPERATION PANEL 13...

Troubleshooting Guide - Page 27

... later. IMAGE PROBLEMS SUBJECT White line Missing characters Missing characters Missing graphics Missing graphics Single pages split into two Color separation Images combined and printed on one page Toner blasting Vertical lines Areas printed in the TSB D027/D029 - 008 WHITE LINE ON PRINTOUT. Refer to the Firmware History document for more information...

Troubleshooting Guide - Page 28

... Dirty background Dirty background Objects in the wrong position Image partly blacked out Image problem (unspecified) Text overlappin g Greyscale Missing color Image cropped SYMPTOM The open-side edges of booklet stacks are printed in color. Apply the required Patch File(s) for more information. Refer to TSB D027/D029 - 022 for E-5100 system version 1.0.

Troubleshooting Guide - Page 30

...server such as the address book is anything other than OFF When printing documents that have more information. Install version 1.21 or later. Install... at the same time as someone is logging into the device with an IC card VM card firmware Machine stalls Machine... stalls Machine stalls Machine stalls If a user logs in color (via UserCode authentication) crash the printer if they try ...