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Ricoh Aficio MP C3500 Support Question

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Question posted by phididi on April 1st, 2014

Aficio Mp 7000 Scan To Folder Function Cannot Connect To The Pc Error

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Answer #1: Posted by freginold on April 3rd, 2014 3:39 AM

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freginold

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Hi, there are many reasons why the scanner may not be able to connect to the computer. Here are some of the most common ones:

- The folder isn't shared
- The user account you are using to authenticate does not have rights to access that folder (or a parent folder)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware or software preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain

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Related Ricoh Aficio MP C3500 Manual Pages

PostScript Supplement - Page 49

...functions are disabled for bidirectional communications • SPP connection does not support bidirectional communications. • HCRP connection supports bidirectional communications. ❖ BIP • For BIP connection, a module including PostScript 3 must be installed in the machine. • Only one Bluetooth adaptor or Bluetooth-equipped computer at the same time, the first device...

Copy/Document Server Reference - Page 2

... in this manual carefully before reading this manual. (For details, see "Machine Types", About This Machine.) • Type 1: C3535/DSc535/LD435c/Aficio MP C3500 • Type 2: C4540/C4540g/DSc545/DSc545g/LD445c/Aficio MP C4500/Aficio MP C4500G Certain types might be optional. With this manual might result from the use genuine toner from the supplier with your...

Copy/Document Server Reference - Page 212

Operating Instructions Copy/Document Server Reference Type for C3535/DSc535/LD435c/Aficio MP C3500 Type for C4540/DSc545/LD445c/Aficio MP C4500 Type for C4540g/DSc545g/Aficio MP C4500G EN USA B222-7657

Facsimile Reference - Page 19

... Transmission. Select a destination list to cancel On Hook mode after you transmit using On Hook dialing. ❖ Scan Settings Function name Program / Change / Delete Scan Size Description You can program, change, or cancel frequently used functions programmed as Quick Operation keys are for delivery and transfer of documents: Personal Box, Information Box, and Transfer...

Facsimile Reference - Page 127

The list of a file while the file is scanned. lete it. All the scanned data is useful to cancel a transmission after storing. To display... in memory, or fails to transmit. Important ❒ This function is unavailable with the originals after the original is being sent, press [Files under TX]. 117 This function is deleted from memory. B Press [Check / Stop Transmission ...

General Settings Guide - Page 2

.... For details, please contact your local dealer. Check the type of this machine. With this manual. • Type 1: C3535/DSc535/LD435c/Aficio MP C3500 • Type 2: C4540/C4540g/DSc545/DSc545g/LD445c/Aficio MP C4500/Aficio MP C4500G Certain types might not be available in this manual are employed in some countries. For your local dealer. Important Contents...

General Settings Guide - Page 5

... 17 Settings Required to Use E-mail Function 21 Settings Required to Use Scan to Folder Function 25 Settings Required to Use the Network Delivery Scanner 28 Settings Required to Use Network TWAIN Scanner 31 Settings Required to Use Document Server 33 Using Utilities to Make Network Settings 36 Connecting the Machine to Read This Manual...

General Settings Guide - Page 33

... section lists the settings required for sending files. Reference p.59 "Interface Settings" p.69 "File Transfer" Settings Required to Use Scan to Folder Function This section lists the settings required for sending files with an Ethernet connection. For details about how to [Active]. ❒ [LAN Type] is displayed when the wireless LAN interface board is...

General Settings Guide - Page 265

..., see "Registering a Protection Code". E Press [New Program]. 257 Important ❒ When using Scan to Folder function, you cannot send scan files to a group with over 50 folders registered. ❒ The maximum number of destinations registerable to enable easy management of e-mail addresses and folders for each group. Registering Names to a Group Registering Names to a Group You...

General Settings Guide - Page 322

...267 Registering a User Code, 215 Registering Fax Information, 144, 145 Registering Folders, 240 Registering LDAP Authentication, 270, 272 Registering Names, 210 Registering Names...Scan to Folder Function, 25 Settings Required to Use Scan to Folder Function / Ethernet, 25 Settings Required to Use Scan to Folder Function / IEEE 1394 (IPv4 over 1394), 26 Settings Required to Use Scan to Folder Function...

Printer Reference - Page 56

... Printing with Bluetooth Connection This describes how to print with the Bluetooth adapter you use. 48 You cannot print if print functions are disabled for Bluetooth connection. ❖ SPP, HCRP • A maximum of two Bluetooth adaptor or Bluetooth-equipped computers can be connected at the same time, the first device that establishes connection is selected. nected...

Printer Reference - Page 166

...Aficio MP C3500 C4540/DSc545/LD445c/Aficio MP C4500 C4540g/DSc545g/Aficio MP C4500G Responsible party: Ricoh Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 This device complies with Part 15 of the FCC Rules. This device... for RF interference suppression. Connect the equipment into an outlet on , the user is connected. Copyright © 2006 ...

Scanner Reference - Page 45

Sending Scan Files to Folders Using the Scan to Folder function, you can specify a shared folder to shared folders 1. Outline of Sending Scan Files by Scan to Folder This section outlines the function for sending files by Scan to shared folders, FTP server folders, or NetWare folders. You can send scan files over the network to Folder. Sending files to save scan files. 3. To send scan ...

Scanner Reference - Page 160

... applications that support the following folder on the CD-ROM provid- 7 ed with this machine: \UTILITY\DESKV2 ❖ System requirements • Computer hardware PC/AT-compatible machines that are installed with applications, and existing scan files. DeskTopBinder is stored in -trays of the delivery server or use various functions for Client Microsoft Windows 95...

Scanner Reference - Page 163

... time You can 500 addresses select for Transmission/Storage/Delivery Function Folder transmission The following table tells you the maximum values of the Scan to Folder function settings. set for using the Email and Scan to Folder functions simultaneously. Values of Various Set Items for sending by Scan to Folder 155 Item Maximum value Comments Number of destinations you can...

Scanner Reference - Page 171

...that to correct the interference by the party responsible for help. Connect the equipment into an outlet on , the user is no ...Aficio MP C3500 C4540/DSc545/LD445c/Aficio MP C4500 C4540g/DSc545g/Aficio MP C4500G Responsible party: Ricoh Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 This device complies with the limits for a Class B digital device...

Troubleshooting - Page 52

.... ❒ You can display a destination with the User Parameters. Note ❒ If an error happens frequently, contact your service representative. 3 ❒ The "Page" column gives the total...44 If an error occurs during reception, ask the sender to resend the document. Troubleshooting When Using the Facsimile Function If an Error Report is Printed An Error Report is printed ...

Troubleshooting - Page 54

... specified. 3 Note ❒ You can select to send Error Mail Notification with User Parameters. Note ❒ After a server-generated error e-mail is printed. 46 Troubleshooting When Using the Facsimile Function When an Error Occurs Using Internet Fax This section explains reports that cannot be sent, the Error Report (E-Mail) is printed by the machine when...

Troubleshooting - Page 84

... the network to make sure SNMPv1 or SNMPv2 is not The TWAIN scanner available on the function cannot be used specified device. computer is not connected computer is closed. 76 An unrecoverable error has occurred on this machine. See "Network Settings", General Settings Guide and "Using telnet", Network Guide. the scanner. The application-specified...

Troubleshooting - Page 136

Operating Instructions Troubleshooting Type for C3535/DSc535/LD435c/Aficio MP 3500 Type for C4540/DSc545/LD445c/Aficio MP 4500 Type for C4540g/DSc545g/Aficio MP C4500G EN USA B222-7757