Ricoh Aficio MP C3000 Support Question
Ricoh Aficio MP C3000 Support Question
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Question posted by awaheed on April 18th, 2014
Updating Destinations Failed. Please Check The Configuration
i have machine MP C3000 PCL 5C. we are unable to transfer the scaned docts to our server as well other computes. Our server is running with MS server 2012 R2 and pcs are with win 8 pro. can you please send us the solution so that we can be able to resolve it. Thanks Waheed
Current Answers
Answer #1: Posted by freginold on April 18th, 2014 12:40 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, if you are trying to scan to Server 2012 and Windows 8 computers from an MP C3000, your copier probably needs a firmware upgrade to be able to scan to those PCs. Server 2012 and Windows 8 use a newer version of SMB than the MP C3000, and the version they use is apparently not backwards-compatible. There is a firmware upgrade that will allow the C3000 to communicate with the newer computers, and once the firmware has been upgraded you should be able to scan.
Related Ricoh Aficio MP C3000 Manual Pages
Network Guide - Page 33
...the machine as a remote printer
A Installing SmartDeviceMonitor for normal NetWare running the printing service setting.
D Starting the print server.
If you cannot identify the machine you...Novell is required to configure, print configuration page, and then check the machine name.
❒ The procedure is already prepared for Admin. print server
ronments:
A Installing ...
Network Guide - Page 37
... [Login].
L Click [Assignments], and then click
[Add] in the left ar-
S In the [Print Server Name] box, enter
the print server name. Setting up using NIB Setup Tool
A Log on to con-
G Click [Configuration] in the [Assignments] area.
ties] check box, and then click [Create].
R In the [Class of new object] box,
click [Printer...
Network Guide - Page 50
... machine's network settings and detailed device information.
• Enables you to certain items.
• Enables selection of paper type
❒ IPv6 cannnot be changed and saved by user
• Windows XP
codes. When there are available:
• Limits settings done from a computer.
• Allows you can check details of Energy Saver mode.
• Checks information...
Network Guide - Page 57
... Names and Comments
Follow the procedure below to check Follow the procedure below to
[Search Device], and then click
the machine.
pears. ed protocol appears.
C Select a machine in the list, and then click
enter the user authentication.
alog box, see SmartDeviceMonitor for Admin Help. change . whose configuration you are using TCP/IP SNMP v3,
C To...
Network Guide - Page 63
tion]. F Click [E-mail] on the [Device Settings] area. Check your mailing environment, and then specify the necessary items. You can also perform mail authentication for each notification type, such as required.
• Items in the SMTP column: Configure the SMTP server.
cation settings appears.
2
B Make the following settings:
• Items in the Reception column: Make...
Network Guide - Page 119
Check the WPA configuration. WPA probe response does not have IE.
WPA authentication has started .... was successful. wpasupd has ended. Message List
Message WINS wrong scopeID=
wpa authentication Failed
wpa authentication started wpa IEEE802.1X started wpa connecting to authenticator.
WPA authentication failed.
wpa success authenticated wpa success key received wpa waiting...
Network Guide - Page 128
...
Macintosh computers running , the NetBIOS name is assigned every time. If you use DHCP relay-agent on
ing data from the printer. This is given priority over that selected by the DHCP server, a temporary IP address starting with devices that responds first.
❒ The machine cannot communicate
with 169.254 and not used on the configuration...
Network Guide - Page 130
... make the necessary changes for the machine with dial-up access, a dial-up connection may be performed when connecting to the delivery server and other equipment, depending on a computer with
ScanRouter V2 Professional, Auto
Document Link, or DeskTopBind-
mation for the connected devices
using the ma-
If the computer is set the correct infor- Appendix...
Network Guide - Page 131
...; Under Windows NT 4.0, clear the [Enable banner] check box on NetWare. If you want to change the banner page setting, always configure it using the machine as a remote printer, wait about two minutes after resetting the machine
After resetting the remote printer, the connection from the print server will not be cut off for about...
PostScript Supplement - Page 13
... the machine whose driver you want to install, and then
click [Next >]. Select the [Yes] check box to the one already used . You cannot add an IP address partially similar to configure the printer as default. 5 R Restart the computer to complete installation. For information
about user code, see the printer driver Help.
❒ Auto Run...
PostScript Supplement - Page 14
...'s address.
T Check that case, launch "Setup.exe" on the CD-ROM root directory.
6
ferent from the one of the printer you want to enable SSL ( a protocol for identifying the printer in [Print to the following port], and
then click [OK] . R Click [Detailed Settings] to complete installation. U Restart the computer to configure proxy server, IPP...
PostScript Supplement - Page 40
... [?] icon by them. Windows Configuration
Troubleshooting for using Windows 2000 / XP or Windows Server 2003, an erroneous device is not automatically rec-
Take care not to accidentally remove required devices. Note
❒ When using USB
Problems
Solutions
1
The machine is displayed under [Universal Serial Bus controllers], remove any conflicting devices. cable, and then turn it...
Facsimile Reference - Page 40
... (Transmission File Status)". Reference p.73 "Bypassing the SMTP server" p.125 "Requesting a Reception Notice" p.127 "Setting an E-mail Destination as a BCC" p.130 "Entering the Subject" p.133 "Entering the Text" p.155 "Received Images" p.191 "Checking the Transmission Result (Transmission File Status)" "Connecting the Machine", General Settings Guide "System Settings", General Settings Guide...
Facsimile Reference - Page 85
...", Network Guide
75 C Press [OK]. When sending with the [Use device address] check box selected, the SMTP server setting specified on this machine is enabled. ❒ To send Internet Fax documents from Computers"
"System Settings", General Settings Guide
"Registering Addresses and Users for each destination. ❒ When you can
specify whether or not to use the...
Facsimile Reference - Page 255
... Click [OK].
[Accessories] tab
The [Accessories] tab contains the following items besides option configuration items.
• Prohibit manual destination entry Check this machine is automatically performed. After checking this machine are complete. E When this option to your computer, select the check
boxes for the option config- matically performed. C Click the [Accessories] tab, and...
Facsimile Reference - Page 270
... LANlaunched.
The maximum number of destinations that the power is insufficient. again. Available memory on the computer when using a computer and save files on . Fax via Computer
Managing Facsimile Functions Using SmartDeviceMonitor for Admin
You can check information about SmartDeviceMonitor for Admin and its installation, see
"Monitoring and Configuring the Printer", Network Guide...
General Settings Guide - Page 256
...server\volume\folder".
❒ You can press [Up One Level] to switch between levels. E Press [Exit]. You can enter a path using up to check the path is located. D Press [Connection Test] to 128 characters.
❒ If the connection test fails, check...set "Connection Type" to [Bindery], a list of items on the machine and the destination you have set "Connection Type" to register.
Troubleshooting - Page 39
...the message displayed on the e-mail screen.
Check the information of [System Settings]. When a Message Appears
Message
Cause
Solution
Updating the destination list... A network error has occurred and connection has failed. Make settings correctly for the user name and the password for LDAP server search.
Specified destination(s) or sender's name has been cleared. To...
Troubleshooting - Page 76
... name and the password for LDAP Au-
Check whether the server is still shown, the
failed. network may appear on the display of the control panel. Check the settings.
The destination list has been updated.
For information about how to turn off the main power switch of the machine, and then turn off the main power switch...
Troubleshooting - Page 79
... destination folder are • Check the network settings of 128 or more characters may not be speci- To check the current status, press [Scanned
• Check that components such as the LAN cable are correct and the server is being edited with Desk-
been exceeded. Sending the data A network error has occurred has failed.
the client computer...
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