Ricoh Aficio MP C2050 Support Question
Ricoh Aficio MP C2050 Support Question
Find answers below for this question about Ricoh Aficio MP C2050.Need a Ricoh Aficio MP C2050 manual? We have 1 online manual for this item!
Question posted by Damaxi9 on July 26th, 2014
Ricoh Aficio Will Not Receive Faxes
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Current Answers
Answer #1: Posted by freginold on October 3rd, 2014 5:52 PM
freginold
Member since:
December 20th, 2011 Points: 23,254,985
Member since:
December 20th, 2011 Points: 23,254,985
There could be many things causing you to not be able to receive faxes. Here are some common reasons:
- The fax line may have gotten plugged into the TEL port instead of the LINE port
- The fax line may be disconnected, either from the machine or from the wall jack
- If it's only one sender you can't receive from, it may be a problem with their machine
- The machine may be out of paper, out of toner, or experiencing an error code
- There could be noise or static on the phone line
- Automatic reception may be turned off
- There could be a problem with the machine's fax boardRelated Ricoh Aficio MP C2050 Manual Pages
User Manual - Page 1
... 7 2.2.5 Configuring the Enhanced External Charge Unit (SDK 4.x+ devices only) 8 2.2.6 Disable the Document Server 8 2.2.7 Increase Extended Feature Settings Heap / Stack size 10 2.2.8 Fax Configuration (Recommended when tracking faxes 10 2.2.9 Choose an Installation Method 11 2.2.10 Installing Application using Ricoh Web Admin (Recommended)......... 12 2.2.11 Installing application using the...
User Manual - Page 2
...International Pty. Ltd., All Rights Reserved.
2 of RFIdeas pcSwipe magstripe reader 38 B. Ricoh Embedded Manual
Revision: 19
2012-10-26
4.3 Shared Account Selection 24 4.4 Customizing Text... Logos 27 5.2 Custom Header Color 27 5.3 Configuring Application Switch Buttons (SDK 4.x+ devices only 28
5.3.1 Setting PaperCut as Priority Application 28 5.3.2 Enable Application Switch Button(s ...
User Manual - Page 3
... control area. This ensures that the copier interface is consistent with single sign-on the device. PaperCut - Ricoh Embedded Manual
Revision: 19
2012-10-26
1 Overview
This manual provides an overview of ...Architecture (SOA) and web services based protocols.
1.3 Rate of faxing and scanning (for all managed in -house by the PaperCut Software development team. All embedded solutions are ...
User Manual - Page 4
...LCD screen (this is installed. The embedded application will vary slightly for compatible Ricoh devices. We recommend getting started:
PaperCut is usually installed by a Ricoh Technician. PaperCut - Check the device lists in 2.1.1 and 2.1.3 below the Copy/Fax/Scanner buttons - Installation instructions will allow the control, logging and monitoring of the PaperCut user manual...
User Manual - Page 5
... Aficio MP C2800/C3300/C3001/C3501/C5041 Aficio MP C4000/C4501/C5000/C5501 Aficio MP C2050/C2051/C2551/C7140 Aficio MP C300/C400 Aficio MP 6001/7001/8001/9001 Aficio MP 4000/4001/5000/5001 Aficio MP 2532/2550/2851/2852/3350/3351/3352 Pro 1356EX Or other devices supporting ESA SDK 4.x, 5.x, 7.x that the Ricoh MFP is...
User Manual - Page 6
... way is the version of the device. Ricoh Embedded Manual
Revision: 19
2012-10-26
2.1.3 Devices supporting ESA SDK version 2.x
Aficio MP C2500SP/C3000SP Aficio MP C3500/C3500SP/C4500/C4500SP Aficio MP C1500SP/C1500SPF/615C Aficio MP 5500/5500SP/6500/6500SP/7500/7500SP Aficio MP 9000/1100/1350 Aficio MP 6000/7000/8000 Or other...
User Manual - Page 7
..." is visible and accessible; On a computer, open your networking/firewall configuration allows inbound connections from the left. 6. Under Device Management, select the "Configuration" menu option from the Ricoh devices to your Ricoh device. Scroll down and confirm that the "Uninstall" under "Extended Feature
Settings" is
visible and accessible.
2.2.2 Networking/Firewall Configuration...
User Manual - Page 8
... document server, the following system setting must be set to work as follows:
1. Ricoh Embedded Manual
Revision: 19
2012-10-26
2.2.5 Configuring the Enhanced External Charge Unit (SDK 4.x+ devices only) When installing application "403046912" on an SDK version 4+ device, the "Enhanced External Charge Unit" must be changed when the Java VM card is...
User Manual - Page 9
... the 2nd page, -see section 2.2.5 above.
5. Press OK to be locked/tracked too).
7. (Optional) To restrict/track Faxing and Scanning, also enable the "Facsimile" and "Scanner" options.
Ltd., All Rights Reserved.
9 of the device panel).
2. Ricoh Embedded Manual
Revision: 19
2012-10-26
5. Select the "System Settings" button 3. IMPORTANT: Ensure that the enhanced...
User Manual - Page 10
... Settings set the Heap Size to the maximum value allowed
by the device (see screenshot below)
2.2.8 Fax Configuration (Recommended when tracking faxes)
To overcome some limitations with the way the Ricoh devices notifies embedded applications of fax events it is recommended to change the fax transmission mode to only scan documents as they are sent, improving the...
User Manual - Page 11
... using an SD card reader connected to the Java SD card using the Ricoh Java SD card". Ricoh Embedded Manual
Revision: 19
2012-10-26
2.2.9 Choose an Installation Method
The...install the embedded application is to the device remotely. To perform the web-based install follow the instructions in section 2.2.10 "Installing Application using Ricoh Web Admin". This is more time...
User Manual - Page 12
... © 2012 PaperCut Software International Pty. It can be done remotely on multiple devices using Ricoh Web Admin (Recommended) Web installation provides a convenient way to the network name and...set to install the embedded application. The name of the PaperCut server. http://ricoh-device-ip/ 3. It is not important.
4. button and select the embedded application ZIP file. ...
User Manual - Page 13
... at the bottom of 41 PaperCut -
Now that the application is installed, skip the "Ricoh Java card" installation method and proceed with section 2.2.12 "Set Default Application and System Timeout... "Install" link. 10. A confirmation screen will be installed. Change the install location to "Device HDD", set auto start to appear.
8. The application will appear. You can confirm by selecting...
User Manual - Page 14
... be installed on the SD card.
6. To copy the embedded application to the Ricoh device. the DNS name of the destination Ricoh copier. Insert your computer. 5. Take the Java card to the Java card:
... to use the web installation method described in this :
Power off the device fully using the Ricoh Java SD card
It is used to a name that can be copied to install the...
User Manual - Page 15
... confirm that the application installed correctly. Select the "PaperCut Client" application.
12. Turn on
the top left of the device panel).
7. Go to the Ricoh admin/settings by pressing the "User Tools/Counter" hard key (on the main power switch. 5. On the next screen, press the "Extended Feature Settings". 9. Confirm ...
User Manual - Page 16
... name to something reasonable. Go to the Ricoh admin/settings by pressing the "User Tools/Counter" hard key (on the Ricoh MFP device. dialog until the application starts.
6. The PaperCut application will then appear as shown below the copy/fax buttons on your network. On SDK 10.x+ devices, the PaperCut application can be started at...
User Manual - Page 17
... with the "Welcome screen" (see below).
10. The embedded application is configured to the application, and any copying they perform is now successfully installed. The Ricoh device will start automatically. The PaperCut application then attempts to connect to the server, you provided in PaperCut. If it successfully connects to the PaperCut server...
User Manual - Page 19
...used for staff/employee use . 4.
Copyright © 2012 PaperCut Software International Pty. At the photocopier device:
1. press the
"Copy" hard key on the copier. This is the most commonly used for ...student printing or basic staff monitoring. Users can also be listed. Ricoh Embedded Manual
Revision: 19
2012-10-26
2. At this point the copier will list all...
User Manual - Page 23
...perform copying. Not all function settings are available via the device's 'Summary' tab in the 'External Device Settings -> Authentication methods' section.
Ricoh Embedded Manual
Revision: 19
2012-10-26
4 Configuration
... available authentication methods can be available for tracking faxing. (Supported on the device and how it will be used.
The default authentication method is discussed...
User Manual - Page 31
... Manual
Revision: 19
2012-10-26
6 Known Limitations and Security
6.1 Limitations on Ricoh SDK 2.x devices:
No zero-stop copying in and then the fax transmission is completed, the fax may not be robust and record copier usage if the power is received. PaperCut -
Copyright © 2012 PaperCut Software International Pty. Depending on SDK v2...
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