Get support for Ricoh Aficio MP 301SPF

Ricoh Aficio MP 301SPF Support Question

Ricoh Aficio MP 301SPF Support Question

Find answers below for this question about Ricoh Aficio MP 301SPF.
Need a Ricoh Aficio MP 301SPF manual? We have 2 online manuals for this item!
Question posted by roefdn on April 7th, 2015

I Changed The Toner Cartridge, But The Copier Is Not Recognizing It.

The person who posted this question about this Ricoh product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by freginold on April 7th, 2015 4:04 PM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

Points: 23,253,885
1,100
points
This is a common problem with the MP 301. Here are some possible causes:

- Make sure you've removed the black plastic cap (but not the inner gray cap).

- Make sure the cap from the old toner bottle (the plastic gray cap) wasn't left behind when you removed the toner bottle. If it was, it will prevent the new bottle from fitting correctly.

- Make sure all of the doors and covers are closed completely. Especially check the right side door (and lower door, if you have the second paper tray installed).

- Make sure you have the correct type toner -- type MP 301. There are other toner bottles that will fit but will not work with this copier (ie. type 1170).

If you've checked all that and it still won't recognize the new toner, you may need to replace the PCU (photoconductor unit).

Related Ricoh Aficio MP 301SPF Manual Pages

Manuals - Page 14

... See "Adding Icons to frequently used settings (Program) See "Registering Functions in a Program", Convenient Functions . Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/Fax/Scanner)) See "Changing the Default Functions of Icons on the [Home] Screen", Convenient Functions . 12
Manuals - Page 18

...; For details about the Document Server in copier, facsimile, printer, or scanner mode on the machine's hard disk. CJQ603 • You can retrieve stored documents scanned in scanner mode to your computer to use your computer. • Using the file format converter, you can also change print settings and print multiple documents...
Manuals - Page 26

... copying. • For details, see the printer driver Help, Print , and Security Guide . 24 If the document is being copied. If a document protected by a copier or multifunction printer, the embedded text appears conspicuous in the copy, preventing confidential information from being transmitted or stored. If the document is copied on a machine that...
Manuals - Page 41

..."...". For details see "Displaying the Image on the [Home] Screen", Convenient Functions . 39 To change the image, see "Deleting an Icon on the [Home] Screen", Convenient Functions . 6. [Scanner]... Settings for registering a shortcut using the browser function. Adding Icons to programs stored in copier, facsimile, or scanner mode, or Web pages registered in a simple screen. How to...
Manuals - Page 42

...want to the [Home] screen. 1. Log in to [Device Management], and then click [Device Home Management]. 4. Select the function or shortcut icon you ...copier program is registered to add, and then click [ Add]. 6. Press the [User Tools/Counter] key. 40 CMR633 For details, see Security Guide . 3. Point to the [Home] screen using Web Image Monitor 1. 2. For details, see "Changing...
Manuals - Page 47

...see "System Settings", Connecting the Machine/ System Settings . 45 Press [OK]. 8. See "Changing the Default Functions of characters you specified in a Program CMT001 4. Press [Exit] twice. ... in a program is empty and if there is turned on the functions as follows: • Copier: 34 characters • Document Server: 34 characters • Facsimile: 20 characters • Scanner:...
Manuals - Page 48

... You can compress the data size of scanned documents, so that you can save paper and toner. Long-term storage scan Select [PDF/A] under [Combine] in [Send Settings]. Scanner mode ...description Effect Easy PDF scan In [Send Settings], select [Full Colour] under [Type of Programs Copier mode Program name Eco copy Thumbnail copy Program description Specify [Cmb. 2 Sides] under [Type ...
Manuals - Page 125

...side. • When loading a low number of side fences and end fence. For details, see "Changing the Paper Size in too tightly. CMS019 123 Carefully pull out the paper tray until it back into ...the positions of sheets, be sure not to load paper into Tray 1 1. Adding Paper and Toner This chapter describes how to squeeze the side fences in the Paper Trays", Paper Specifications and ...
Manuals - Page 132

... load OHP transparencies, check the front and back of the paper using the control panel 1. Adding Paper and Toner • When loading thick paper or OHP transparencies, specify the paper size and the paper type. Press [... the paper type. If a custom size is already specified, press [Change]. 6. Press [Tray Paper Settings]. 3. Press [Horizontal]. 9. Press the [User Tools/Counter] key.
Manuals - Page 134

... and paper orientation The meanings of the icons are placed. Settings for the User Tools • Copier mode Specify [On] for example, letterhead paper, punched paper, or copied paper) might not print... Icon Meaning Place or load paper scanned or printed side face up. Adding Paper and Toner Loading Orientation-Fixed Paper or Two-Sided Paper Orientation-fixed (top to bottom) or two-sided...
Manuals - Page 136

To ensure all paper is changed partway through printing from one -sided and twosided printing. Adding Paper and Toner • If a print job is output facing the same direction, ... details about how to make two-sided prints, see "Printing on Both Sides of Sheets", Print . • In copier mode: • For details about how to make two-sided copies, see p.59 "Duplex Copying". 134 9. Note ...
Manuals - Page 138

... 37/8 × 71/2 , C6 Env , DL Env , C5 Env 10 sheets 10 sheets 1 sheet *3 *1 For copier mode, see "Copying onto Custom Size Paper from the Bypass Tray", Copy/ Document Server . Paper Thickness Paper Thickness *1 Plain... of the paper. Bond) 136 Adding Paper and Toner Bypass tray Paper type and weight 60-157 g/m2 (16- 40 lb. For copier mode, see "Copying onto Regular Size Paper from...
Manuals - Page 139

.... (Translucent paper and OHP transparencies can specify the paper type of copies. For details, see "Copier/Document Server Features", Copy/ Document Server . • When loading label paper: • We recommend...Settings", Connecting the Machine/ System Settings . Bond) 106-157 g/m2 (28-40 lb. Change the paper weight setting to the minimum or maximum weight. For the setting procedure of 106...
Manuals - Page 145

.... • When removing jammed paper or replacing toner, avoid getting toner (new or used ) on your clothing. Adding Toner • When removing jammed paper or replacing toner, avoid getting toner (new or used ) on your skin. This will result in the cartridge, hold the cartridge with cold water. Have a replacement toner cartridge at hand. • If appears when there...
Manuals - Page 152

... not storing pages that have been scanned. The user code entry screen is set. The Authentication screen appears. "Please wait." This message appears when you change the toner cartridge. • Wait until the message disappears. Troubleshooting Problem Causes Solutions "Please wait." 10. Delete unnecessary files by pressing [Delete File]. For details about the...
Manuals - Page 157

...(s) without the authority to be updated, there may be deleted." Files can change the maximum copy quantity from the network using Web Image Monitor. Featr.]. The logged in [General Features] under [Copier/ Doc. A function of the machine other than the Copier function is placed at n.) The number of copies exceeds the maximum copy...
Manuals - Page 172

...use the control panel while this message is preparing, performing initial adjustments, or adding toner. And then, turn on the display panel. Wait a while. No action is...your service representative. 170 Wait a while. Troubleshooting Message "Offline" "Please wait." "Setting change..." The machine is required. Causes Solutions • The wireless LAN board was not inserted...
Manuals - Page 175

... is displayed. Please wait. The memory device used cannot be some delay before you do so. ...Messages during Direct print from a removable memory device Message Causes Solutions "Unable to do not ... unit is being updated from removable memory devices, contact your access permission for the Direct...devices for stored documents, or to delete a document you can resume...
Manuals - Page 184

... WSD protocol, see "Direct Printing from a removable memory device Message Causes Solutions "99: Error" This data cannot be recognized. "Cannot communicate with the error log. Solutions •... the Configuration Page. Troubleshooting Messages during Direct print from a Removable Memory Device", Print . Message Causes "Authentication with the destination has failed. The ...
Quick Start Guide - Page 2

...] to collate document (if not highlighted) Enter any finishing options Enter desired number of copies Press [Sample Copy] copier will print one completed set and prompt you [Suspend] to cancel job or change settings [Continue] if job is correct to complete remaining copy sets Or press START to skip [Sample Copy] Adjust...

Similar Questions

Lock For Toner Tray
Best way to lock toner tray
(Posted by DevonLWilliams 9 years ago)
Toner Cartridge Wont Insert All The Way
For Ricoh MPC4500 - Toner cartridge goes in about 90%, then stops. Cant fit it all the way in. An em...
(Posted by jserskine1 10 years ago)
How Do You Check Toner Levels?
How do you check toner levels
(Posted by kdmckee2002 10 years ago)
Ask a New Question
Use the box below to post a new question about this Ricoh product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Ricoh Manuals

Find free Ricoh Aficio MP 301SPF manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Ricoh Reviews

View thousands of Ricoh user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Ricoh customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Ricoh customer service rankings, employee comments and much more from our sister site.