Ricoh Aficio MP 2500 Support Question
Ricoh Aficio MP 2500 Support Question
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Question posted by juliemre on January 21st, 2014
Ricoh Aficio Mp 2500 Will Only Scan To Company Emails
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Current Answers
Answer #1: Posted by freginold on February 12th, 2014 1:19 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, that is most likely an issue with your email server, rather than with the scanner. The Ricoh does not have rules for which email addresses it can send to -- it goes by the rules dictated by the email server.
Related Ricoh Aficio MP 2500 Manual Pages
Copy Reference - Page 86
Operating Instructions Copy Reference
Type for 7025/DSm625/LD125/Aficio MP 2500 EN USA D327-7570
Facsimile Reference - Page 11
...be required. The REN for this equipment, for repair or warranty information, please contact Ricoh Americas Corporation Customer Support Department at 1-800-FASTFIX.
D The REN is part of ... plug and jack used to determine the number of devices that could affect the operation of your telephone network, the telephone company may request that contains, among other information, a ...
General Settings Guide - Page 63
....
Enter a port number between 1 and 65535 using the Internet Fax function, the administrator's email address appears as the sender's address. Enter a size from 2 to specify Admin. E-mail... 25.
❖ E-mail Recept.
The default setting for receiving Internet Faxes.
On e-mailed scanned documents, if [Auto Specify Sender Name] is [Off], specify
the sender.
❖ ...
Network Guide - Page 11
...and SMTP port numbers for receiving Internet faxes.
This appears as the sender's address on emailed scanned documents, if the sender is in infrastructure mode or 802.11 ad hoc mode. Specify...the machine name. Specifies the encryption of the wireless LAN. Description Enables or disables sending scanned documents via POP3 or IMAP4 server.
3 Host Name Machine Name
❖ IEEE 802...
Network Guide - Page 12
...receiving Internet faxes. Permit SSL/TLS Comm. Set name of the sender when sending an email. Reception E-mail Size for receiving Internet faxes.
E-mail Size E-mail Storage in Server
Default... Account
Description
Specifies the Max. Specifies the user name and password required when sending scan file directly to a shared folder on LAN-Fax.)
Interface Ethernet
Settings Interface Settings/...
Network Guide - Page 143
...® 2003 Web Edition • The product names of Windows NT 4.0 are owned by Ricoh Company, Ltd. The proper names of the Windows operating systems are as follows: • The ...-Digest Algorithm" in the United States and other countries, licensed exclusively through X/Open Company Limited. makes no representations concerning either the merchantability of this function. These notices must...
PostScript Supplement - Page 99
..., AppleTalk, EtherTalk, Macintosh, Mac OS and TrueType are for identification purposes only and might be trademarks of their respective companies. and any and all rights in those marks. Other product names used herein are trademarks of Apple Computer, Inc, ... Microsoft® Windows® XP Tablet PC Edition • The product names of Windows NT 4.0 are owned by Ricoh Company, Ltd.
Printer Reference - Page 7
...LD125/Aficio MP 2500 Responsible party: Ricoh Americas Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 This device complies with the limits for a Class B digital device, ... guarantee that interference will not occur in a particular installation. If this device must accept any interference received, including interference that to which can radiate ...
Printer Reference - Page 105
...® 98 • The product name of Windows® Me is under license. NetWare is a registered trademark of Hewlett-Packard Company.
The Bluetooth® word mark and logos are owned by Ricoh Company, Ltd. PCL® is a registered trademark of Novell, Inc. Trademarks Microsoft® , Windows® , Windows NT® , Windows Server®...
Scanner Reference - Page 1
... correct use, be sure to Folder 3 Delivering Scan Files 4 Using the Network TWAIN Scanner Function 5 Various Scan Settings 6 Appendix
Read this machine and keep it handy for future reference. Printer/Scanner Unit Type 2500
Operating Instructions
Scanner Reference
1 Sending Scan Files by E-mail 2 Sending Scan Files by Scan to read the Safety Information in "About This...
Scanner Reference - Page 7
.... Notice
❖ Declaration of Conformity Product Name: Printer/Scanner Controller Model Number: Printer/Scanner Unit Type 2500 Responsible party: Ricoh Americas Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 This device complies with the instructions, may cause harmful interference to radio communications. Operation is no guarantee that to...
Scanner Reference - Page 15
... access the machine. SMTP server
You need to an e-mail server that are generated by this machine.
4. Client computer
Use e-mail client software to receive email messages and scan file attachments that supports SMTP (Simple Mail Transfer Protocol), to a specified destination through a LAN or the Internet. 1. Outline of Sending...
Scanner Reference - Page 19
... the order they were selected. You can also use this key to switch between the Email and Scan to Folder functions when sending the same file to both e-mail and
8. [View]
... af-
1
ple destinations are selected, press the ter a manual entry of the destination. Before Sending Scan Files by E-mail
1. E-mail icon
Indicates that has been entered, press [EditDest], and
Delivery Scanner
then...
Scanner Reference - Page 55
...]
{U} or {T} key to Folder screen is When specifying a destination that is not
displayed. Before Sending Scan Files by Scan to check the destinations registered
in the order they were selected. Delivery Scanner
Press to switch between the Email and Scan to Folder functions when
7. [EditDest]
Press to add a manually entered folder
3. tions in a group...
Scanner Reference - Page 87
...e-mail via the delivery server.
Scanning starts. Repeat this step until all originals are scanned. The sender you specify appears in the subject line of an Email Address".
❒ If you ... server. For details, see "Setting the Return Receipt Function".
81 L After all originals are scanned, press the {q} key. Basic Delivery Procedure
H If necessary, select [Sender's Name] under...
Scanner Reference - Page 88
..., see the manuals supplied with ScanRouter delivery software. Delivering Scan Files
❒ To enable the Return Receipt function, it is necessary to make the settings to the Check Dest. You can use the Check Dest. Note, however, that if the receiving party's email application does not support Message Disposition Notification (MDN), notification...
Scanner Reference - Page 131
...destinations from registered addresses. The maximum number of destinations you can specify 50 destinations by Scan to Folder functions simultaneously. Sendable file size
8.75 MB per file
-
125 ters
ters... can specify differs depending on which ScanRouter delivery software you are using the Email and Scan to Folder
Comments - Values of Various Set Items for Transmission/Delivery Function...
Troubleshooting - Page 39
..., or driver encryption key is not allowed.
down. pears and transmission is incorrect. Cannot cancel a Memo-
The document is being scanned. See "Canceling a Transmission", Facsimile Reference.
31
maximum e-mail size to a "maximum email size" error.
Contact the administrator. Then, re-send the document. Check your login user name, password, or driver encryption...
Troubleshooting - Page 43
... The memory is made unavailable by the enhanced security function.
This function is full.
Contact the administrator. Scanning will be stopped and only scanned page(s) will be stored. Solution
If you press [Exit], the machine returns to full memory.
the ...
Cause
Solution
All fax documents
All fax documents are not available: Forwarding, routing email received via SMTP.
Troubleshooting - Page 126
Operating Instructions Troubleshooting
Type for 7025/DSm625/LD125/Aficio MP 2500 EN USA D010-7621A
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