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Ricoh 760D Support Question

Ricoh 760D Support Question

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Question posted by otosproperty on August 30th, 2013

Error Sc491 Of Aficio Color Mp C 2030

there's an error sc491 of ricoh aficio mp c2030. i've tried to switch off and turn on again, but errror code still there. is there anything i could do to fix up by myself? what's the checking step? could you describe it? i need your response immediately. thank you very much

Current Answers

Answer #1: Posted by masetti880 on August 30th, 2013 5:40 AM
This answer was accepted by the poster of the original question.
masetti880

Member since:
July 31st, 2013

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Your probably not getting out of this one without a technician. An sc491 is a high voltage power leak. There is essentially a short circuit in the high voltage system. It's probably related to your charging unit in the the drum but it can also be in the dev unit, a bad harness or the high voltage board itseld. The only thing you can try is power off the machine, pull all of the drums and developers, look them over for anything obvious, reinstall them and power up the machine. If you still have the code you will need a technician to resolve this.

Related Ricoh 760D Manual Pages

Operating Instructions - Page 2

...Web Edition • The product names of handling or operating the machine. Power Source Color Scanner: 120V, 60Hz, 10A or more Please be responsible for any item for quick reference...is prohibited by local law: bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses. Keep this manual. Some illustrations in a handy place for which ...
Operating Instructions - Page 4

... Moving and Transporting the Scanner 78 Moving Over Short Distances 78 Transporting the Scanner 79 Disposing of the Scanner 81 How Data Size ...Colors] is Selected 83 When [8 Colors] or [8 Colors(Photo)] is Selected 83 When [16770K colors] is Not Performed as Expected 66 When an Error Message Appears 67 When in the ADF 49 Changing the Color of the Background Panel 52 Changing the Color...
Operating Instructions - Page 8

...instructions from this machine model meets the ENERGY STAR Guidelines for clearing • Put a document on the Original Table. ❖ Specifications Low-Power mode Power consumption Transitional interval Approx....-Power mode does not work in the following conditions. • When an error occurs. • When a document is placed on the Original Table. • Open the cover of energy-...
Operating Instructions - Page 11

... set the paper thickness changeover lever to automatically load multi- Power Switch Turns this switch when validate the When you to your side. Hard Reset Switch This switch resets the power to This Scanner ADC002S 1. Indicators Indicates the status of the DIP Switches or the Rotary Switch. - Original Table Set originals here to stop the manual scanning. 11...
Operating Instructions - Page 12

...Panel Holds the originals down on the exposure glass. ⇒ p.54 "Changing the Color of the bundled AC power code. 8 ADC003S 6. SCSI Interface Connector Used for connection of an USB cable. USB ... the Exposure Glass. 2. Exposure Glass Set the original here when you set the background color for connection of a SCSI Cable. 10. Lock Screw This is alternatively used with the...
Operating Instructions - Page 13

... Off Low-Power mode Power Off Machine Busy Scanning operation in progress *1 Documents in front of this machine. 1 Indicators Status of the Error indicator on the power, or pressed the Hard Reset key. All indicators blinking: System error. Guide to This Scanner Understanding Indicators This section explains how to interpret the indicators in place...
Operating Instructions - Page 18

... Background Panel to the step B E of p.54 "Changing the Color of the Background Panel for the Expo- sure Glass". Setting up the Scanner C The removed lock ...fixed with the Velcro. 2 ADC071S B The removed screws are to be kept fixing on the back of this machine to the "Unlock" position. 14 ADC025S Reference Regarding how to set the Background Panel, please refer to where it was. D Turn...
Operating Instructions - Page 39

... ISIS scanner. System Requirements Install TWAIN Driver to be used for the TWAIN compliant applications. Installing Software This machine can be installed for scanning documents by 16,770K Full color Mode...1GB or more recommended) • Display Resolution 800 × 600 pixels, 256 colors or higher (16,770K colors or higher recommended) • Operating Systems Windows 95(OSR 2 or later)/98...
Operating Instructions - Page 44

... 1024 × 768 pixels, 256 colors or higher (16,770K colors or higher recommended) • Operating Systems... Windows 98/98 SE/Me/2000(Service Pack 4 or later)/XP, Windows NT 4.0 (Service Pack 6 or higher) 40 it is used for the ISIS compliant applications. System Requirements 3 Install ISIS Driver to be used as the ISIS scanner...
Operating Instructions - Page 49

...Standard)S Original weight  40-157g/m2 (77- 298lbs) ❖ Non-standard size • One side color Maximum: 12" (297mm) × 24.8" (630mm) Minimum: 2.7" (69mm) × 3.5" (90mm) ... 12" (297mm) × 78.7" (2000mm) Minimum: 2.7" (69mm) × 3.5" (90mm) • Both side color, Both side monochrome (The duplex model machine only) Maximum: 12" (297mm) × 17" (432mm) Minimum: 2.7"...
Operating Instructions - Page 56

..." ❒ You can be automatically detected will be different depending on the color of the duplex printed originals by setting the Background Panel to Black. ❒... ⇒ p.46 "Original Sizes Available for the ADF Preparation Skip this procedure if you use the simplex scanner. Important ❒ Change the settings of the TWAIN driver from [Back.Panel] tab in [Initial Settings]...
Operating Instructions - Page 57

... Background Panel for the ADF is drawn out. ADC037S Note ❒ Turn the slit in the way shown in step C by rotating the screw on the right to the position of the ∆mark position, and confirm that the Background Panel color has totally changed. D Push down blue levers on both ends of...
Operating Instructions - Page 64

...5 Orientation: modes Standard 0 deg. If you enable ICM, the TWAIN Driver will match the color data according to set the [Scan Settings:] as well. Using the TWAIN Driver What You Can... 90 deg. scanned in [Col./Grad]) ← Reduces 24bit color data to 8bit to start scan- place to the color pro- Start from Scanner ← Press the {Start} key of the endorser. file...
Operating Instructions - Page 67

... your service representative. : On ❍: Blinking -: Off Note ❒ When the indicators show a status that is not listed above table, turn off the power of originals are fed to fix the errors. closed. Remove the originals neously, or incorrect from the Exposure feeding occurs. 6. original. Glass, and then lift up the ADF or...
Operating Instructions - Page 69

ADC036S The unit which stores the Background Panel for the Exposure Glass" B Turn down blue levers on the Exposure Glass instead. ⇒ p.47 "Originals that cannot be...that cannot be set in the ADF, place it on both sides. Reference ⇒ p.54 "Changing the Color of the Background Panel for the ADF is not found so far, follow the procedures be- low: A Take off the Background Panel....
Operating Instructions - Page 71

... the USB or IEEE1394 connection. have oc- started before turning er from • Note the error message and error occurred in the scanner. 67 Start the computer • It is set the [Orientation:] on the power of the scan- last. Check the scanner and the options. • The scanner is busy initializing, or etc. • The ADF...
Operating Instructions - Page 72

...scanning. Clear Misfeed(s) in the ADF" and check if the original is suitable for the ADF....error occurs again, please call the service representa- Black even the panel is set [Original Size:] manually. ⇒ p.52 "Changing the Color of the original size automat- Appendix Message Possible Cause Required Action Error has occurred in the scanner. • There is an error...
Operating Instructions - Page 78

... are not necessary for the Exposure Glass" D Turn down blue levers on both sides. let. B Lift the Pressure Panel. C Take off the power of the Background Panel for the simplex model. A Turn off the Background Panel. 6 ADC035S Reference ⇒ p.54 "Changing the Color of the scanner and unplug the power cord from the out...
Operating Instructions - Page 90

... (10 mm) Min. Appendix Specifications 6 86 Type Scanning method Scanning area *1 flatbed type color scanner with USB2.0) Life ADF: 3,000,000 scans, Flatbed: 600,000 scans, or 5 years... (Alternative with ADF Fixed document scanning and moving document scanning The duplex model enables scanning of both sides of an original simultaneously. ❖ ADF • One side color Main direction: 12 ...
Operating Instructions - Page 92

... Unit, 16 Options, 16 Power Code, 31 SCSI, 21 USB, 28 D Data Size, 82 DeskTopBinder Lite Installation, 38 DIP Switches, 7, 10 Disposing, 81 E Error Indicators, 63 Error Message and Required Action, 67 Error on the Original Table, 66 Exposure Glass, 8, 73 F Feed Roller, 72 Filter, 77 G Guide to This Scanner, 7 H Hard Reset Switch, 7, 34 I IEEE1394 Board, 18...

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