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RCA RC940 Support Question

RCA RC940 Support Question

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Question posted by 220volts on July 17th, 2015

I Am Unable To Get The Base Unit To Pair With The Extension Unit.

I have tried several times, starting over, pressing the program button on both units, moved the units closer together (both units in the same room). I can get a green light on the base unit, but with a solid red light on the extension unit. I can press the program button on both units and get flashing lights on both units, but after several minutes the base unit light goes green and the extension light goes red. The package I received came with two base units(both a line and a phone jacks on the side) and no extension unit (phone jack only unit on the side), is this a problem? Is that fact that I have two base units a problem?

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Answer #1: Posted by TechSupport101 on July 17th, 2015 6:12 PM
This answer was accepted by the poster of the original question.
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Related RCA RC940 Manual Pages

User Guide - Page 2

... been exposed to inform you plug into the extension unit does not place any kind on the telephone line... spilled into the base unit does affect the total REN. Do not use this guide and on the base unit's label. ATER ...aCllAwUaTrIOnNin:gTsOaRnEdDUinCsEtrTuHcEtioRnISsKmOaFrEkeLEdCoTnRItCheSHsOyCstKem and in advance. The phone company tries to a ­qualified service facility under the...
User Guide - Page 3

... appropriate Terminal Equipment Technical Documents(s). To eliminate interference you can try one jack on side). • If you unplug the system...units, remove all cords and start again. Attach it here and record the serial and model numbers in an area that has severe electrical storms, we suggest that it is permissible to plug Base unit (two jacks on side) in first before Extension unit...
User Guide - Page 4

... has an indicator light as well. Getting Started Unpacking Carefully remove units from location to location to create a phone, modem, or VoIP jack in an electrical outlet. • Telephone Cord (6') A 6 ft. If there is provided to connect the base unit to ensure proper performance. • Extension Unit The extension unit has one modular telephone jack and a PROGRAM button on its right...
User Guide - Page 5

...side of the base turns red. The extension unit provides the phone signal to plug its power adapter in! Plug the base unit into a surge protector, plug strip, or extension cord. 2. The base unit's indicator light should turn green. 3. If you want a new phone jack. Installing and Testing the Extension Unit 1 2 1. To make sure you want to use the RC940 with a VoIP service...
User Guide - Page 6

...! Note: The indicator lights on the base and extension units blink green when the handset connected to a modem or fax. 1. If you hear one, you 're using the extension unit for possible solutions. Connecting to a Satellite Receiver After installing the base and extension units, follow these steps to connect the extension unit to test for your telephone line, the RC940 may not filter...
User Guide - Page 7

... on the side of the base unit, and the other , the extension unit's indicator light turns green. 2. Plug the extension unit into a surge protector, plug strip, or extension cord. 2. As soon as the extension and base units recognize each other end into an electrical outlet near your phone requires power to operate, don't forget to plug its power adapter in order to use...
User Guide - Page 8

... tone. The indicator on the front of the base unit. The base unit is now in program mode. • Make sure neither the base nor extension unit is plugged into a surge protector, plug strip, or extension cord. 2. The indicator light on the extension unit flashes red, then turns solid green. If you hear one extension unit, press the PROGRAM button on each other. 1. If you are adding more...
User Guide - Page 9

...to program the extension unit, start from step 1 above. When you forget to solid green). 9 English NOTES: • If the extension unit's indicator light does not turn solid red. NOTE: If you have finished programming all the extension units, press the PROGRAM button on the extension unit while its indicator light returns to press the button on the extension units are also solid green...
User Guide - Page 10

... RCA customer service at 1-800-409-5111. The indicator light should turn solid green. Make sure this connection. • The base unit's indicator light turns red when the phone connected to the base unit's LINE jack. If they are already programmed, press the PROGRAM button on extension unit (see Programming Additional Extension Units). If you experience unusual levels of the home/office...
User Guide - Page 11

...-up or operated using the system. English Static/ Interference Can't dial out Does not ring Move base and/or extension (halogen lamps, light dimmers, and computer surge­­­p ­ rotectors can cause some static) Decrease distance between units. If you experience trouble, restart the installation process from the beginning of situations is intended...
User Guide - Page 12

...terms of different battery types (e.g. This Warranty does not cover damage caused by an AC adapter not provided with the sale of this Warranty, the product along with any liability other ... Marcus Blvd., Hauppauge, New York 11788 CANADA: Audiovox Return Center, c/o Genco, 6685 Kennedy Road, Unit 3, Door 16, Mississauga, Ontario L5T 3A5 12 IN NO CASE SHALL THE COMPANY BE LIABLE FOR ANY...

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