Polaroid iS529 Support Question
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Question posted by mauricehjames on August 31st, 2015
Cd Player Not Working On Cd Micro System
I recently received a present of CD Micro System KS-3398. Works ok except for CD. I have only just set it up as it was bought in the UK and I have now returned to Malta where I live most of the time.When I insert a CD (have tried several) I get an Er message. Obviously I cannot return it to the store until I again return to UK in about December.Can you please help?Maurice James
Current Answers
Answer #1: Posted by TommyKervz on August 31st, 2015 8:37 AM
- Check if there is a HOLD switch, make sure the switch is set to the OFF position.
- Verify the disc that you are trying to play is supported by the CD player
- Try playing a couple of different commercially-produced discs
- If more than one commercially-produced disc does not play, verify whether the discs are extended-length discs. Some players are not able to play discs where the recording exceeds the standard 74 minutes. If the recording of the disc is longer than 74 minutes, it is possible that some of the specifications of that disc were compromised and therefore, the CD player will not recognize that disc.
- Verify that the disc is inserted correctly, with the playback side of the disc facing down in the disc tray.
- If the disc is dirty with fingerprints or smudges, or if the disc is scratched or broken, the CD player may not recognize the disc, clean the disc using a soft, dry cloth.
- Reset the CD player back to the factory-default specifications
- If no discs will play, remove any discs from the player and leave the CD player powered on with the door opened (if possible) for approximately one hour to resolve the possibility of moisture condensation inside the player.
The troubleshooting steps listed above should resolve your issue. If you have completed all of the steps and the issue is not resolved, the laser pickup may be dirty.
Answer #2: Posted by TechSupport101 on August 31st, 2015 8:28 AM
Unfortunately, not only is there usually very litle one can do to correct a factory/manfacturer fault (seemingly your issue) without a part replacement but you will indispensably void the manufacturer warranty. If you haveonly set it up as per the included 'Setup Guide' with no luck then you would do well to repack it to be return in due season.
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