Plantronics RIG Support Question
Plantronics RIG Support Question
Find answers below for this question about Plantronics RIG.Need a Plantronics RIG manual? We have 2 online manuals for this item!
Question posted by immaxboxkid on November 7th, 2017
Microphone Not Working Xbox One
Hi so i was playing fortnite and had been for a while when my mic stopped transmitting. I have been unable to get it to work again since then. I still have clear audio just no mic which is devestating as it was my beloved headset
Current Answers
Related Plantronics RIG Manual Pages
User Guide - Page 2
Keep playing. 18 Mic mute 18 Equalizer 18 Combo chat 19 FAQ 21
2 Contents
Welcome 3 What's in the box 4 System overview 5 Headset basics 7
Installing a mic 7 Using the inline mic 8 PC setup 9 Xbox 360® setup 10 Xbox 360 optical cable setup 10 Xbox 360 component setup 11 Xbox 360 HDMI setup* 12 Sony Playstation 3 (PS3) setup 13 PS3 optical cable...
User Guide - Page 3
... to take calls without losing your new RIG Headset + Mixer! Welcome
Congratulations on the purchase of your connection to offer. GLHF!
3 Plantronics Gaming would like to welcome you to a mobile device, RIG blends game and chat with mobile audio, apps, and alerts-and best of high-end audio products. RIG was designed from the ground up...
User Guide - Page 4
What's in the box
RIG Headset
RIG Mixer
Boom microphone/cable
Xbox LIVE® chat cable
RCA piggyback cable
Optional in-line microphone/ cable
4
User Guide - Page 5
System overview
RIG Headset
1
2
1 Headband adjustment 2 Right ear indicator
RIG Mixer 1
3 3 Microphone port
2
3
4
5
6
7
9
1 Power on/off 2 [MASTER VOLUME] dial 3 Mobile microphone 4 Game microphone 5 [GAME/MOBILE SOUND] balancer
8
6 [GAME/CHAT SOUND] balancer 7 [CALL] button 8 [EQUALIZER] button 9 [MIC MUTE] button
5
User Guide - Page 6
Boom microphone/cable 1
1 Boom Optional inline microphone/cable
2 1 1 [CALL] button
2 [MUTE] switch
6
User Guide - Page 7
... do for the best fidelity. Installing a mic
Installing a microphone and switching cables is disconnected or improperly connected to the RIG Mixer.
Headset basics
Designed to connect and mix audio from your game. This next section enables you are included: a boom microphone/cable for the best gaming audio experience and a low profile in the left...
User Guide - Page 8
... button. 3 End a call To end a call, press the call control functions.
8 Using the noise canceling, high fidelity boom microphone is plugged into the RIG mixer, the call button on the inline mic will be disabled and will not perform any call button again. 4 Adjust volume To adjust volume, adjust it back down...
User Guide - Page 9
...audio streams to the headset. Adjustment will enable equal volume of voice/game audio. PRO TIP Dedicated VoIP software, such as the PC microphone via the 3.5mm input. Insert the headset 3.5mm plug into the headset jack on the front of the mixer located under the RIG... will need to the RIG Mixer USB device. Game audio is a set of microphone transmit/receive to be done using...
User Guide - Page 10
... port on the right side of the RIG Mixer
3 Make sure the boom mic is attached properly to the RIG Mixer.
5 Find a good balance of game and voice audio by other end into the 2.5mm jack...the RIG Mixer. Use this setup if your TV or primary audio device has an optical port, and you connect your Xbox 360's audio/video to your Xbox game controller. Insert the 3.5mm plug into the headset jack...
User Guide - Page 11
... the two) located to the
right of the headset jack on front of the mixer (over the orange LEDs). Sliding the control downward increases voice (game chat) while making game audio quieter.
11 Xbox 360 component setup
R L V
1 Make sure the boom mic is plugged into the Xbox 360 itself and not an external USB power...
User Guide - Page 12
...game and voice audio signal. Insert the other manufacturers. HDMI
1 Make sure the boom mic is plugged into the 2.5mm jack (smaller of the two) located to the right of the headset jack on the Xbox 360 (For ...and voice (game chat) quieter. Insert the 3.5mm plug into the headset jack on the front of the mixer located under the RIG logo tab, on the right side of the mixer (over the orange...
User Guide - Page 13
... on the right side of the RIG Mixer.
4 Set the audio settings to enable chat with the RIG Mixer. R L V
1 Make sure the boom mic is attached properly to the RIG headset. Sliding the control downward increases voice (game chat) while making game audio quieter.
13
Go to: Settings > Sound Settings > Audio Output Settings > Audio Multioutput > On
6 Find a good balance...
User Guide - Page 14
... attached properly to your TV has RCA audio out or a 3.5mm headphone feature, connect the audio cable to the RIG headset. Sliding the control upward makes game sound louder and voice (game chat) quieter. PRO TIP Alternatively, if your TV. PS3 component setup 1 Make sure the boom mic is plugged into the PS3 itself and...
User Guide - Page 15
...set devices to turn on the Game Mode (orange) or Mobile Mode (blue) that the [MICROPHONE ROCKER] switch is powered on the mixer to at least 50% volume).
15
A slight detent ...rmly into your mobile device.
Do not shake or taunt the RIG Mixer. The RIG Mixer
Powering up
PRO TIP The RIG Mixer must be connected via USB to . By default, both... and the mixer lights and audio will power down.
User Guide - Page 16
... which device your microphone transmits (Tx) to connected mobile devices. However, mobile audio (Rx) can cause hearing loss. In summary, the [MIC ROCKER] switch performs a macro function, or in other words, does several things at high volumes for more information on the left to decrease volume.
[MIC ROCKER] switch
CAUTION Do not use headsets at once...
User Guide - Page 17
... [CALL] button on the mixer acts as when they are playing normally. Sliding the control upward makes game sound louder and mobile audio quieter. If you listen to mobile audio (Rx). NOTE The phone volume must be present while taking a mobile call . When the [MIC ROCKER] switch is deployed to the Mobile Mode (blue...
User Guide - Page 18
...] button will automatically shut off.
18 As the RIG Headset connects properly to the RIG Mixer, the red light on the [MIC MUTE] button will also glow red when the headset jack is disconnected or improperly connected to the Mobile Mode (blue). Keep playing. 1 To answer a call , tap the [CALL] button again.
When activated, the button...
User Guide - Page 19
... only minor audio corrections that give an extra advantage. This feature, called Combo Chat, enables all times. With the RIG Mixer, the in the default mode. The [MIC ROCKER] switch merely activates which device the microphone is important or preferred.
2 tones
SEISMIC The Seismic Bass Transducers inside of each ear cup of the RIG Headset couple...
User Guide - Page 20
...RIG Mixer powered off, but still connected to USB power on a compatible device, hold the [EQUALIZER] button down for an extended period of time also reverts it back to the default off mode. Remember, default mode means game chat is muted when the [MIC... unplugged for 4-5 seconds. Deactivating combo chat With the RIG Mixer powered off as the default mode from the factory, and when the...
User Guide - Page 21
...doesn't work
The inline cable only works when plugged directly into the RIG Mixer. The RIG Mixer supersedes the inline controls by design. My phone does not ring through the headset, only through the headset is ... balances your audio mix toward game sound, and at the very top, connected mobile devices are fully and firmly inserted. I get screeching audio (when using RIG Mixer or Headset with a...
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