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Plantronics CS55 Support Question

Plantronics CS55 Support Question

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Question posted by sdamico on November 18th, 2011

Headset Fell

The headset fell however nothing broke but I hear everyone they cannot hear me. I checked battery it is in correctly..all else works fine.They just cannot hear me  

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Related Plantronics CS55 Manual Pages

User Guide - Page 1

USER GUIDE CS50/55 WIRELESS OFFICE HEADSET SYSTEM
User Guide - Page 2

...the best possible service and technical support. 2 PACKAGE CONTENTS Headset and Wearing Options Headset Earloops Base CS55 Headband CS50 AC Charger Telephone Cord Handset Lifter (Optional) .../Ending Calls 11 Checking Compatibility 13 Volume 14 Headset Controls 16 Base Indicator Lights 17 Troubleshooting 18 Subscription 20 System Reset 20 Battery Replacement 21 Additional ...
User Guide - Page 3

pToVpieVwiew CS55 CS55 CS50 CS50 FrontF:ront: IndicaItnodriLcaigthotrsLights TalkinTga(lGkrinegen(G) reen) PowerP(oRweedr) (Red) ChargCinhga(rAgminbge(rA)mber) ChargCinhgaCrgriandgleCradle TelephToenleephone ConfigCuornaftigounrDaitaioln Dial Rear:Rear: SpeakSinpgeaVkoilnugmVeolume MinorMAdinjuorstAdjust IntelliSInttaenldli™...
User Guide - Page 4

.... See step 4A for detailed location. If you may want to ask someone with smaller fingers to the handset jack is connected to the CS50/CS55 base into the handset jack in the bottom of the base. Push in until it clicks. NOTE: The access to do this step.
User Guide - Page 5

...: Incorrect positioning can cause noise and interference problems. 8 9 Verify that headset is in correct position. lliStand on top of mounting tape backing to ensure that the lifter... power cord into base. 2. you will change to attach the ringer microphone as described on the headset to temporarily stick lifter into charging cradle. 2. HANDSET LIFTER (Optional) 1 2 A BCD 1. ...
User Guide - Page 6

... the call . Dial tone should sound through headset. The talk indicator lights on both the base and the headset should sound through handset (if not, check compatibility - Dial tone should go on the headset. To answer a call : 1. NOTE: If either you or the recipient have trouble hearing, please check compatibility (page 13). 10 11 Press the...
User Guide - Page 7

...both you or the recipient have trouble hearing, please check compatibility (page 13). 12 13 ...headset to activate handset lifter and lift handset from phone. However, if you do not hear a dial tone, you know. Press the call to someone you may need to insert extender arm (see page 22) or check...the telephone configuration dial until you cannot hear a dial tone through the four ...
User Guide - Page 8

...telephone's volume at the mid range before adjusting the CS50/CS55 volume. LISTENING VOLUME Note: Be sure to unmute. Use...incremental adjustments. NOTE: You must be in talk mode (i.e. You will hear 3 rapid beeps every 15 seconds to adjust. D is the most ...on a call ) to adjust listening volume in . Headset Mute To mute headset, press the listening volume/mute button straight in minor...
User Guide - Page 9

...Short key press Mid tone - Out of range warning-when on active call *Only works when using optional Handset Lifter. 16 BASE INDICATOR LIGHTS Talking/Muted (Green) Charging (Amber) Power... (Amber) Power (Red) CS55 Action Charging Fully Charged Power Talking Muted CS50 Light Flashes amber Solid amber Solid red Solid green Flashes green 17 HEADSET CONTROLS Key Feature Action Tone ...
User Guide - Page 10

... will work in firmly. • Check that the base has power (red indicator light) and the headset battery is fully charged. • Try other phone configuration dial settings on page 20. when worn in over-the-ear mode. 18 TROUBLESHOOTING Problem Sound in handset is distorted/I hear echo in line with the base unit. • Check...
User Guide - Page 11

..., follow directions below to remove. DO NOT pull the battery out by the wires. 33 44 Reconnect and install the new battery. Press and hold both sides of the battery cover and lift to replace. 11 22 Pinch both speaking volume fine tune buttons on the headset will then flash red. 2. The talk indicator light...
User Guide - Page 12

... plug is also ready to a compatible jack that could void the user's authority to cradle. 1. It is designed to be provided to your right to correct interference by turning the radio or television off and on another circuit. 4. The REN is encouraged to try to file a complaint with Part 68 of...
User Guide - Page 13

... Inc. 345 Encinal Street Santa Cruz, CA 95060 USA Tel: (800) 544-4660 www.plantronics.com ©2006 Plantronics, Inc. Plantronics, the logo design, CS50, CS55. IntelliStand, and Sound Innovation are the property of their respective owners. EM 293964; 69109; Printed in the United States. • This warranty lasts for the...
Product Sheet - Page 1

.... Published Sept 2010. converts to 300 ft Operating Frequency: CS50: 900 MHz digital, CS55: DECT 6.0 (1.9 GHz) Security/Privacy: Digitally encrypted Headset Microphone: Noise-canceling Headset Weight: 26 g Headset Controls: Volume, Mute, Call Answer/End Battery Type: Lithium Ion Polymer Battery Recharge Time: 1.5 hours (80%) / 3 hours (100%) Compatibility: Most office or PBX-based...

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