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Plantronics CS50-USB Support Question

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Question posted by flyerwjr38 on February 7th, 2012

Plantronics Cs50

My CS50 wireless headset will not stop buzzing. I replaced the battery but I still have the same problem. Is there something else I can do to resolve the issue?

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Related Plantronics CS50-USB Manual Pages

User Guide - Page 3

... and technical support. REGISTER YOUR PRODUCT ONLINE Visit www.plantronics.com/productregistration to register your CS50-USB product online so we can provide you with CS50-USB 13 Headset Controls 14 Base Indicator Lights 15 Troubleshooting for CS50-USB 15 Subscription 18 System Reset 18 Battery Replacement 19 Technical Assistance 20 Warranty 20 Regulatory Notices 20 Please...

User Guide - Page 4

... Pegs Back and Side Subscription Button Access Hole (paperclip required) USB Connector Front Base - Bottom View Telephone Handset Jack Headset Charge Indicator Light (red) r) Charge Contacts Headset 4 Handset Lifter Jack Status Indicator Light (green) AC Charging Jack Telephone Cord Jack Speaking Volume Headset Docking CradMleajor Adjust Front: Listening Volume/Mute Call Control Button...

User Guide - Page 5

... powered off when fully charged. AC Charging Only: When your headset remains charged. Gently press down on , the CS50-USB will go completely off , the CS50-USB will not charge, and the headset standby time will ensure your computer is powered on the headset to charge the headset. Alternatively, the velcro strips included can be sure it rests...

User Guide - Page 6

... radio link is on (green light on base is in your computer. INSTALLING PerSono Suite SOFTWARE Plantronics PerSono Suite software provides the link between your CS50-USB headset and compatible softphone applications on your computer. NOTE: Once the CS50-USB is installed, it becomes the default audio device in base indicate incoming call from MOC. Using...

User Guide - Page 7

... indicating a successful link. This is the default setting intended to preserve the battery life of the headset. you can open and close the radio link providing audio; For Softphones Not ...base will only open the radio link at www.plantronics.com/SoftphoneCompatibility for more than 2 seconds. When the ringer switch on the headset will ring with PerSono Suite Check the PerSono Suite...

User Guide - Page 8

... and hold the listening volume/mute button for 5 seconds. on . You will hear 3 rapid beeps every 15 seconds to easily disassemble the CS50-USB for more than 2 seconds. BeMwaajroerthAadtjust Headset Front: Listening Volume/Mute Call Control Button Talk Indicator Light 0 Rear:013 Speaker To adjust the listen or speak volume of the softphone...

User Guide - Page 9

...Headset not in base Headset link active Headset link inactive Light Red light illuminates brightly Red light goes off Green light flashes quickly Red light illuminates softly Green light flashes slowly Solid green light TROUBLESHOOTING FOR CS50-USB Problem...Out of range warning - HEADSET CONTROLS Key Feature Listening volume...battery Return headset warning (5 minutes of to a working wall outlet...

User Guide - Page 10

... the USB charger back in headset. Battery talk time performance is muted. Press the volume up . • Reset the whole system as the default audio device in headset is lost. My headset does not work with the base unit. TROUBLESHOOTING FOR CS50-USB Problem My headset does not work with my softphone. • Check compatibility list on www.plantronics.com...

User Guide - Page 11

... to press and hold the headset mute switch for a minimum of 5 seconds. Call Plantronics at the connection. Press the call Technical Support. Disconnect the USB charger first, then the AC...pull the battery out by the wires. 3 4 1. After replacing the battery, remember to allow 3 hours to each other. The talk indicator light will then illuminate. SUBSCRIPTION The headset and base...

User Guide - Page 12

...of the RSS-213 Issue 2. However, there...wireless radio operates within the guidelines found to comply with the limits for this transmitter must comply with this equipment is subject to an incoming call. SOUND INNOVATION Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 USA Tel: (800) 544-4660 www.plantronics.com © 2005-2006 Plantronics, Inc. Plantronics, the logo design, CS50...

Product Sheet - Page 1

... digital 900 MHz technology for complete control while you're away from Plantronics extends wireless freedom to your softphone and deskphone. The CS50-USB from your desk. >> CS50-USB Wireless VoIP Headset System You've eliminated the phone, now remove the wires. It's the first wireless headset for VoIP applications with remote ring detection and call answer/end at the...

Product Sheet - Page 2

... products, please visit our Web site at www.plantronics.com. Plantronics CS50™-USB Professional wireless headset System CS50™-USB Key Features Talk/Listen Time1 Up to 8 hours (battery enabled) Range Up to over-the-head style with the CS50-USB Optional accessory for the CS50-USB Interchangeable, reversible earloops for behind the head (with any promotional...