Panasonic KXTVA50 Support Question
Panasonic KXTVA50 Support Question
Find answers below for this question about Panasonic KXTVA50 - VOICE PROCESS SYSTEM.Need a Panasonic KXTVA50 manual? We have 1 online manual for this item!
Question posted by ccnahm on October 25th, 2011
Voice Mail Recorder
Our company recently purchased several Panasonic KX-T7633 phones to be used with our KX-TVA50 VPS. We are occassionally getting indications that we have a message but when we try to access it through the prompts, their is no recording of their voice. And when we contact the customer to inquire about their message, they inform us that they have definitely left a voice recording.
Current Answers
Related Panasonic KXTVA50 Manual Pages
KXTVA200 User Guide - Page 1
Please read this manual carefully before using this product and save this manual for purchasing a Panasonic Voice Processing System. KX-TVA50/KX-TVA200: Version 1.0 Voice Processing System
Subscriber's Manual
KX-TVA50 Model KX-TVA200
Thank you for future use.
KXTVA200 User Guide - Page 2
... how to send messages to other
features related to message playback.
Subscriber's Manual
Introduction
Thank you to the many years of dependable service.
Section 5
Other Features
This section will improve your office and to outside parties. Panasonic World Wide Web Address: http://www.panasonic.com for purchasing the Panasonic Voice Processing System KX-TVA50/KXTVA200. We are...
KXTVA200 User Guide - Page 5
Subscriber's Manual
7.6 Recording Messages 97 7.7 Remote Call Forwarding Set 100 7.8 Setting the Timed Reminder 102 7.9 List of Prompts for Voice Mail and AA Service 103
Appendix 106
A1 Quick Reference 106
A2 KX-TDA and KX-TAW Series Feature Programming for DPT
Integration 110
A2.1 Live Call Screening (LCS) Programming 110
A2.2 Live Call Screening Password Assignment...
KXTVA200 User Guide - Page 7
... involves dialing your mailbox number and entering your mailbox. e) Be notified by your office. d) The System Manager's telephone
number. Subscriber's Manual
Section 1 Introduction to the VPS
1.1 Introduction to the VPS
The Panasonic Voice Processing System (VPS) is a powerful tool that is then sent to multiple parties (including outside parties), record greeting messages, etc.
KXTVA200 User Guide - Page 24
..., press [5] [#]. • To enter 5:15, press [5] [1] [5]
[#].
2 to send the message immediately (continue from step 12).
8. For more than 20 seconds, recording will be available if the VPS is not enabled by default. New urgent messages are played with other messages. Enter the day of the message.
1 2 to continue.
15. Enter the desired delivery time,
then # . Subscriber...
KXTVA200 User Guide - Page 29
... do not have VPS mailboxes, and even to other subscribers (see 4.3 External Message Delivery). Subscriber's Manual
29
You can record messages and send them to outside parties (see 4.2 Message Delivery).
Overview
You can specify recipients by:
a) Mailbox number or subscriber name
(specifies an individual recipient for External Message Delivery). Messages can be sent using one of...
KXTVA200 User Guide - Page 41
...record customer information for callers who call after business hours when your staff have an interview mailbox (not all subscribers do), you can be used...8226; See 2.1 Logging in to your company. If you can ask them to record their names, address, and order or ...Record the question.
5. 1 to end recording.
6. 2 to accept. 7. Log in to Your Mailbox if necessary.
2. 6 1 1
3. 1 to change (record...
KXTVA200 User Guide - Page 80
... start and end dates for daylight saving time are all scheduled using this function is setting the system clock, recording Voice Labels and System Caller Names, or customizing the Message Manager's Mailbox. The VPS will announce, "Sorry, this setting.
the VPS is being programmed via KX-TVA Maintenance Console.
- Enter the current month, then
#. Enter the last...
KXTVA200 User Guide - Page 85
... mailbox at the same time. Delivering Messages to Specified Mailboxes Use this feature to deliver the same message to specified subscribers only. Log in to the Main Menu.
• See 6.1 Logging in to the System Manager's Mailbox.
2. 2
3. 1 to record a broadcast
message.
4. 1 to end recording.
5. 2 to the message. Subscriber's Manual
6.7 Delivering Messages
The System Manager can deliver...
KXTVA200 User Guide - Page 88
... Manager's password can perform Message Management (recording Custom Service Menus, messages, etc.), "Message Manager Access from Telephone" must be enabled and Password for Message Manager must be set for speed.
88 The Message Manager can be adjusted by the Message Manager using his or her extension telephone. Subscriber's Manual
Section 7 Message Manager's Guide
7.1 Logging in...
KXTVA200 User Guide - Page 92
... 2 3. Subscriber's Manual
7.3 Setting Up Message Waiting Notification
The VPS can notify the Message Manager when unplayed messages are waiting in his or her mailbox by turning on the Message Manager's extension when a new message is recorded in the Message Manager's mailbox. The VPS can enable a device according to a Panasonic KXT series PBX using DPT Integration (see "DPT Integration" in to...
KXTVA200 User Guide - Page 103
...VPS; recording over 1000 system prompts in various languages (KX-TVA50: 3 languages; Therefore, it is not necessary to record all prompts contained in other languages, most likely he or she will hear.
KX-TVA200: 10 languages). When a caller is a big undertaking. Subscriber's Manual
103
7.9 List of Prompts for calling ABCD Travel", instead of "Welcome to the Voice Processing...
KXTVA200 User Guide - Page 104
...the Voice Processing ...using a rotary telephone, stay on the line To call the operator, press 0 Calling the operator Please wait a moment Welcome to the general delivery mailbox Please leave a message at the tone To end recording..., hang up or press 1 for more features To pause and restart recording, press 2 To review, press 1 To accept, press 2 To erase and try...
KXTVA200 User Guide - Page 110
... press the SP-PHONE button. 2.
A2.1 Live Call Screening (LCS) Programming
LCS notifies subscribers when messages are being recorded. Enter [1]. Subscriber's Manual
A2 KX-TDA and KX-TAW Series Feature Programming for more information. Hands-free allows the user to monitor the message as they are being left. (It is being recorded in this section indicates the Extension...
KXTVA200 User Guide - Page 119
... you want to the Key Location you use the Two-way Transfer feature.
4. Assign the desired Key Type to program. 3. way Record", "Two-way Transfer" or "Voice Mail Transfer" is assigned, you will have ... for Live Call Screening (LCS), Two-way Recording (TWR), Two-way Transfer (TWT), and Voice Mail Transfer (VTR) via PC Programming
KX-TDA and KX-TAW series PBX users can enter the extension ...
KXTVA200 User Guide - Page 126
... off-hook. Subscriber's Manual
A3.1 Live Call Screening (LCS) Programming
LCS notifies subscribers when messages are available: hands-free or private. Private mode notifies the user (by lifting the handset. System Programming also determines whether the VPS continues to monitor the message as it is being recorded in their mailboxes. 2 notification methods are being...
KXTVA200 User Guide - Page 148
... a very powerful feature of the Panasonic VPS. Subscribers can call from an outside callers are any touchtone telephone in reaching the extension or mailbox they do the following:
As soon as the VPS plays a guidance message, press code [# 6 ] and then the mailbox number. The System Administrator should explain which service (Voice Mail Service, Automated Attendant Service...
KXTVA200 User Guide - Page 158
... can be created. The warning announcement will be recorded without interruption. Subscriber's Manual
Interview Service Allows the VPS to "interview" a caller by subscribers who are often unavailable or who recorded or transferred the message, telephone number of the caller) are announced. This feature is used (by COS. This feature is determined by any subscriber) to...
KXTVA200 User Guide - Page 162
...the Programming Manual.
Unlike the Message Manager and the System Manager, who use a telephone to settings made for programming the most essential VPS settings.
System Manager Mailbox ... is assigned to the VPS, can create/delete mailboxes, clear subscriber passwords when they access their duties, the System Administrator uses a PC running the KX-TVA Maintenance Console software....
KXTVA200 User Guide - Page 164
... mailbox. Allows a subscriber to operate the VPS by the sender as the Panasonic KX-TVA50, and KX-TVA200.
164
The subscriber must specify the desired extension number when using DPT Integration only. The maximum recording time for messages recorded by the VPS and stored in subscriber mailboxes. VM Menu Available with KX-TDA series PBXs using this feature.
Two-way Transfer Available...
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