Panasonic KXTS620 Support Question
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Question posted by hjh71252 on October 6th, 2012
Kx-ts620ex Not Records Incoming Message From Skypeout
skypeout call is incompatible with Panasonic KX-TS620EX landline phone answering machineorPanasonic KX-TS620EX landline phone answering machine is incompatible with skypeout.I really do not know whichone is wrong.N.B.(skypeout call is a VOIP call from a skype phone or computer over ADSL connection via the phone provider to a specific number on phone landline).but read my story : - I have been trying to make a skypeout call to my new Panasonic KX-TS620EX landline phone answering machine in using a General Electric mod.nr. 31591 Skype cordless phone. This GE device was purchased from a Skype-Shop and should be Skype - Certificated.- the digital recording system of my Panasonic landline KX-T620EX not registers the incoming call and the skypeout contact is interrupted.- When picking-up the receiver of the Panasonic phone during its greeting message,..... normal phone conversation is OK.- When picking up after the long beep at the end of the greeting message .... contact is lost and no comunication is possible.I suppose that the long beep at the end of the greeting message...... has a destructive effect on the skype comunicating system. (because of harmonics).- I have been checking this procedure with other skype phones (Ipevo SO-20, TECO) and skype from computer ..........with negative results, only the TECO (skype certificated) is positiv at some rare occasions and then its message is recorded.I have been using for years a KX-T2622EX analog telephone answering machine without that problem.This issue was comunicated and discussed with a technician from Panasonic-Italy without solution.My ADSL and telephone-landline provider is TelecomItalia. Who knows what is going wrong ?thanks for any helpHans HasenjagerVia Belgio 158I-21027 ISPRA Vatel. 0039 0332 780328email : [email protected] : hans.hasenjagerskype : skypetelispra
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