Question posted by gkeefer16 on October 10th, 2016

My Palm One Tungsten E2 Broke After Years Of Use; And I Order One From Ebay. Ho

However, it will not sync nor will it erase previous owner's contacts when I do the reset. Please help.

Current Answers

Answer #1: Posted by techyagent on October 11th, 2016 11:08 AM
This answer was accepted by the poster of the original question.
techyagent

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Please Perform a Hard Reset

Doing a Palm Tungsten E2 hard reset

Only do a hard reset if a soft reset doesn't solve your problem, or if you want to clear all of your

information from your handheld.

Important! A hard reset deletes all records and entries stored on your handheld, including

the username that identifies the handheld. This is another reason why it's important to

synchronize often, so you have an up-to-date backup available. Before you do a hard reset, be sure to sync.

1 Press and hold the power button.

2 While holding the power button, use the tip of the stylus (or a similar object

without a sharp tip) to gently press and release the reset button inside the hole

on the back of your handheld.

3 Wait for the Palm PoweredT82; logo to appear, and then release the power button.

4 When you see the message that warns you about erasing all of the info on your

handheld, do one of the following:

  • Press Up on the 5-way navigator to finish the reset and show the touchscreen.
  • Press any other button to do a soft reset.
  • Done

    Thanks


    Techygirl

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