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Question posted by jstewart28007 on September 21st, 2015

Yellowish Image

We have two Optoma PRO360W projectors which we use to project images from a laptop computer. Until recently, both projectors displayed the same image from the laptop computer. Now, sometimes if the image has a white background, one of the projector's display has a yellow tinge to it and the other image looks exactly like the image on the laptop. This does not happen all the time. Sometimes the image colors are displayed correctly and sometimes they are yellowish. We have made no changes to menu settings. We turn the projector on and off after each use, that is all.Does this mean we need a new bulb for the one projector that is not displaying colors correctly? Or is there some other problem? I am thinking there is some issue with hardware rather than settings since we have not changed any settings and one projector is fine while the other display is sometimes incorrect.Thank you.

Current Answers

Answer #1: Posted by TechSupport101 on September 21st, 2015 10:29 AM
This answer was accepted by the poster of the original question.
TechSupport101

Member since:
May 24th, 2013

Points: 12,171,305
1,110
points
Mostly if not always, it is a dodgy VGA port or VGA cable :)

Answer #2: Posted by techyagent on September 21st, 2015 10:18 AM
techyagent

Member since:
June 17th, 2014

Points: 4,799,780
100
points
You have to view this video tutorial and in my opinion projector needs a service dont do it on your own a qualified technician is essential.

Please click here

Thanks


Techygirl

Related Optoma PRO360W Manual Pages

User's Manual - Page 1

...14 Adjusting the Projected Image..........15 Adjusting the Projector's Height ........ 15 Adjusting the Projector's Focus.......... 16 Adjusting Projection Image Size......... 16 User Controls 18 Control Panel & Remote Control.......18 Control Panel 18 Remote Control 19 On-screen Display Menus 21 How to operate 21 Menu Tree 22 IMAGE 24 IMAGE | Advanced 26 DISPLAY 28 DISPLAY | 3D 31 SETUP...
User's Manual - Page 2

...electric shock. 8. As an example, do not expose the projector to rain or moisture. 3. Do not attempt to persons. Please call Optoma before you to dangerous voltages or other apparatus such as amplifiers... Liquid has been spilled on a crowded coffee table, sofa, bed, etc. Do not use the unit if it is loose inside. Opening or removing covers may touch dangerous voltage points and ...
User's Manual - Page 14

... "POWER" indicator flashes amber. English 14 Unplug the power cord from the electrical outlet and the projector. 4. projector displays these symptoms. See pages 57-58 for 30 seconds and try again. Under normal conditions, the projector can be displayed on .  "TEMP" LED indicator flashes red and if "POWER" indica- The following a power off procedure...
User's Manual - Page 15

Rotate the adjustable ring clockwise to raise the projector or counter clockwise to modify on the underside of the projector. 2. Tilt-Adjustment Feet Tilt-Adjustment Ring 15 English Installation Adjusting the Projected Image Adjusting the Projector's Height The projector is equipped with the remaining feet as needed. Locate the adjustable foot you wish to lower it. Repeat...
User's Manual - Page 16

Zoom Ring Focus Ring Adjusting Projection Image Size  SVGA/XGA series: Projection Image Size from 22.9" to 300.0" (0.58 to 7.62 meters).  WXGA series: Projection Image Size from 3.28 to 39.4 feet (1.0 to 7.65 meters). Installation Adjusting the Projector's Focus To focus the image, rotate the focus ring until the image is clear.  SVGA/XGA series: The...
User's Manual - Page 18

... image distortion caused by tilting the projector. (±40 degrees) Indicate the projector's lamp status. SOURCE Press "SOURCE" to select items or make adjust- Power LED Indicate the projector's status. User Controls Control Panel & Remote Control Control Panel Using the Control Panel POWER RE-SYNC Refer to the "Power On/Off the Projector" section on -screen display...
User's Manual - Page 19

..." to choose HDMI source. Press "HDMI" to pause the screen image. Re-SYNC Automatically synchronizes the projector to the "Power On/Off the Projector" section on pages 13-14. Keystone +/- ZOOM Menu HDMI Zoom in on -screen display (OSD) menu. User Controls Remote Control Using the Remote Control Power Refer to the input source. No...
User's Manual - Page 21

... menu will close and the projector will automatically detect the source. Use using keys to be adjusted in the main menu. Press "Enter" to confirm, and the screen will return to make image adjustments and change a variety of settings. User Controls On-screen Display Menus The Projector has multilingual On-screen Display menus that allow you to...
User's Manual - Page 23

... / Off On / Off Black / Red / Blue / Green / White None / Grid / White Pattern On / Off 0~180 0~995 Eco. / Active On / Off STD/Bright Yes / No  Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using.  (#1) "Color" and "Tint" are only supported...
User's Manual - Page 29

...:10: This format is for 16×10 input sources, like widescreen laptops.  LBX: This format is for non-16x9, letterbox source and for users who use external 16x9 lens to display 2.35:1 aspect ratio using full resolution.  Native: This format displays the original image without any scaling.  AUTO: Automatically selects the appropriate...
User's Manual - Page 33

... set up by menu (range 0-99), and allow user control an individual projector by RS232. Menu Location Choose the menu location on .  Choose the "Off" to page 52-55 for WXGA only.  Rear-Ceiling When selected, the image will appear reversed in upside down position. User Controls  "Screen Type...
User's Manual - Page 34

... singal. English 34 Position  Press the to move the image left.  Press the to move the image up. V. H. If you use this function only if the image appears to match the frequency of the display with the graphic card. Frequency Change the display data frequency to flicker vertically. Phase Synchronize the signal timing of...
User's Manual - Page 37

... channel of the picture currently displayed on .  Optoma: The default startup screen.  Neutral: Neutral startup screen.  User: Use stored picture from "Logo Capture" function. If changes are made they will take effect the next time the projector is powered on.  Off: select "off" to capture an image of the user):Spanish...
User's Manual - Page 41

... (1600 × 1200). 6. Partial, scrolling or incorrectly displayed image  Press "Re-SYNC" on the remote.  If you are using a PC: For Windows 95, 98, 2000, XP, Windows 7: 1. Verify that the "AV mute" feature is not turned on. If the projector is still not projecting the whole image, you will also need to UXGA (1600...
User's Manual - Page 43

... further from the OSD and adjust the projection direction. 43 English Appendices Image is out of focus  Make sure the lens cap is removed.  Adjust the Focus Ring on the remote control or projector panel, go to "DISPLAY  Format" and try the different settings.  Use of Keystone is not recommended. The...
User's Manual - Page 53

... 30 36 33 20 a 0D H Image Shift n = -50 (a=2D 35 30) ~ +50 (a=35 30) ~XX64 n 7E 30 30 36 34 20 a 0D V Image Shift n = -50 (a=2D 35...7E 30 30 37 31 20 31 0D Projection Front-Desktop ~XX71 2 7E 30 30 37...Disable ~XX79 n 7E 30 30 37 39 20 a 0D Projector ID n = 01 (a=30 31) ~ 99 (a=39 39...30) ~XX82 1 7E 30 30 38 32 20 31 0D Logo Optoma ~XX82 2 7E 30 30 38 32 20 32 0D User ~XX82...
Datasheet - Page 1

... Bar and Keypad Lock Displayable Colors 1.07 Billion Projection Method Front, Rear, ...images and high contrast ratio - 3000 ANSI lumens and 3000:1 contrast ratio (full on/full off)  Rapid power-on any presentation challenge. * 3D content can be viewed with a compatible 3D graphics card. PRO360W PRO360W − Multimedia Projector Brilliant Large Screen Display The Optoma PRO360W...
Brochure - Page 1

...optoma.com for multiple usages in , stereo audio-out and RS-232 www.optoma.com PRO360W FEATURES J Native WXGA DLP® by Texas Instruments with BrilliantColor™ Technology J Bright images... the projector is connected to customize security settings J Wide range of 3000:1, the PRO360W projects exceptional color quality. PRO360W | Multimedia Projector Brilliant Large Screen Display VGA-...
Brochure - Page 2

PRO360W | Multimedia Projector Projection Distance/Image Size Projection Distance (Feet) Maximum Diagonal (Inches) Minimum Diagonal... 92" Matte White 16:9 Manual Pull-Down Screen: DS-9092PMG+ Specifications Display Technology: Resolution: Maximum Resolution: Brightness (Typical): Contrast Ratio: Lamp Type: Lamp Life (STD/Bright)*: Throw Ratio: Image Size (Diagonal): Projection Distance: Noise...
Protocol Function - Page 3

...Disable ~XX79 n 7E 30 30 37 39 20 a 0D Projector ID n = 01 (a=30 31) ~ 99 (a=39 39...30) ~XX82 1 7E 30 30 38 32 20 31 0D Logo Optoma ~XX82 2 7E 30 30 38 32 20 32 0D User ~XX82... 30 36 33 20 a 0D H Image Shift n = -50 (a=2D 35 30) ~ +50 (a=35 30) ~XX64 n 7E 30 30 36 34 20 a 0D V Image Shift n = -50 (a=2D 35...7E 30 30 37 31 20 31 0D Projection Front-Desktop ~XX71 2 7E 30 30 37...

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