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Optoma EP719 Support Question

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Question posted by karlita71 on July 13th, 2012

We Have A Dark Shadow Or Spot On The Left Side Of The Screen. Ep719 Projector.

We have dark spots or shadow on our EP719 Projector. Already replaced the light bulb and it still there. Any ideas???

Current Answers

Answer #1: Posted by OptomaUSA on July 16th, 2012 12:00 PM
This answer was accepted by the poster of the original question.
OptomaUSA

Member since:
June 20th, 2012

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Sounds like a problem with the DMD chip. Please call our customer service team at 888-289-6786 for addition help and to arrange for a repair.

Related Optoma EP719 Manual Pages

User Manual - Page 1

... Connecting the Projector 10 Powering On/Off the Projector 12 Powering On the Projector 12 Powering Off the projector 13 Warning Indicator...13 Adjusting the Projected Image 14 Adjusting the Projector Image Height 14 Adjusting the Projector Zoom / Focus 15 Adjusting Projected Image Size 15 User Controls 16 Control Panel & Remote Control 16 On-Screen Display Menus...
User Manual - Page 2

...to page 32). Reset the "Lamp Reset" function from the On Screen Display "Lamp Setting" menu after replacing the lamp module (refer to change the lamp when it will ...- Warning- Warning- The bright light may make a loud popping sound. Please do not expose this happens, the projector will not turn back on until the lamp module has been replaced. Usage Notice Precautions Follow all ...
User Manual - Page 4

... x 768 addressable pixels  Single chip Dark Chip2TM DLPTM technology  NTSC/NTSC4.43/...screen image re-scaling  User friendly control panel  Built-in one speaker with 2 Watt amplifier  SXGA+, SXGA compression and VGA, SVGA re-sizing  Mac compatible English ... 4 Introduction Product Features This product is an XGA single chip 0.55" DLPTM projector...
User Manual - Page 5

... in European version only) 2 x AAA Batteries Documents :  User's Guide  Quick Start Card  Warranty Card Carrying Case 5 ... Contact your unit is missing. English Projector with all the items shown below. Composite Video Cable 1.8m Wireless Remote Controller SCART RGB/S-Video Adaptor (available in applications for each country, some regions...
User Manual - Page 10

Installation Connecting the Projector EUR RGB RS232 1 DVD Player, Set- top Box, HDTV receiver 3 32 6  ...(Optional Accessory) 6 D-15 to RCA Adapter for YPbPr (Optional Accessory) English ... 10  To ensure the projector works well with the projector. Make sure the timing of your computer, please set the display mode of the display mode is compatible with your ...
User Manual - Page 11

... is compatible with your computer, please set the display mode of your graphic card less than or equal to 1024 X 768 resolution. Installation Connecting the Projector USA RGB RS232 1 DVD Player, Settop Box, HDTV receiver 3 32 6  Due to the difference in applications for each country, some regions may have different...
User Manual - Page 12

... cord and signal cable are securely connected. Installation Quick Menu Powering On/Off the Projector Powering On the Projector 1. Turn on the lamp by pressing "Power/Standby" button on your preferred language from quick menu after the startup screen display. 4. Turn on the control panel. And the Power LED will flash...
User Manual - Page 13

... 35~36.  When the "TEMP" indicator lights solid red for about 60 seconds, it has cooled down. Under normal conditions, the projector can be displayed. If the problem persists, you wish to confirm, otherwise the message will turn the projector back on the projector's screen. See page 35~36. 13 ... To exit...
User Manual - Page 14

Installation Adjusting the Projected Image Adjusting the Projector Image Height The projector is equipped with an elevator foot for adjusting the image height. Raise the image to the desired height angle , then release the button to ...
User Manual - Page 15

...115.6"(293.5cm) 177.9"(451.8cm) 161.8"(410.9cm) 203.3"(516.3cm) 184.9"(469.6cm) 304.9"(774.5cm) 277.3"(704.4cm) Screen Size Max.(WxH) Min.(WxH) 30.5" x 22.9" (77.4 x 58.1cm) 27.8" x 20.8" (70.5 x 52....reference only. 15 ... Installation Adjusting the Projector Zoom / Focus You may turn the zoom lever to 12.0 meters) with mechanical travel. The projector will focus at distances from 4.9 to 39...
User Manual - Page 16

... the Control Panel Power/Standby  Refer to launch the on pages 12-13. Menu  Press "Menu" to the "Power On/Off the Projector" section on screen display (OSD) menu. To exit OSD, press "Menu" again. Source  Press "Source" to the input source. Keystone /  Adjusts image distortion caused by...
User Manual - Page 17

...EUR Using the Remote Control Power  Refer to the "Power On/Off the Projector" section on screen display menu. D-Zoom  Press "D-Zoom" button to restore display of an ...61492; Press "VGA2" to choose VGA1 connector. Re-Sync  Automatically synchronizes the projector to pause the screen image. Freeze  Press "Freeze" to the input source. To exit OSD,...
User Manual - Page 19

... automatically save the new settings. Press "Menu " to confirm, and the screen will return to make image adjustments and change a variety of settings. User Controls On Screen Display Menus The Projector has multilingual On Screen Display menus that allow you to the main menu. 6. To open the OSD menu, press "Menu " on...
User Manual - Page 22

....  User: Memorize user's settings. White Peaking Use the white peaking control to lighten the image. Keystone (Keystone Correction) Adjust image distortion caused by tilting projector. (±15 degrees) Color Press "Enter" to increase the contrast. Adjusting the contrast changes the amount of the image.  Press the to darken image...
User Manual - Page 24

... Position)  Press the to move the image left.  Press the to move the image right. Tracking "Tracking" synchronizes the signal timing of the screen.  Window: When a 4:3 image is bigger than a 16:9 screen, select the "Window" mode to fit the image onto the screen without changing the projection distance. Aspect Ratio Use...
User Manual - Page 29

...-mounted projection.  Rear-Ceiling When you can project from behind a translucent screen.  Front-Ceiling When you select this function, the projector reverses and turns the image upside down at full speed continuously to turn on the display screen. User Controls Management Menu Location Choose the menu location on High Altitude mode.
User Manual - Page 30

...6. User Controls Security Settings A. Password is allowed of 4~8 bits, Default value is selecting, this screen, press the "Menu" key will appear, and then press "Menu" or "Enter" to change...64257;cation while user switch on projector.  Off: When user switch on projector without password.  Timer: Displays the usable hours when switch on the screen by "*" while inputting. 3....
User Manual - Page 33

...the resolution setting is less than or equal to 1280 x 1024. Problem: No image appears on screen  Ensure all the cables and power connections are correctly and securely connected as described in the ...95, 98, 2000, XP: 1. Refer to the "Replacing the lamp" section.  Make sure you have removed the lens cap and the projector is switched on the remote control or control panel. &#...
User Manual - Page 34

... the projector. Click on the projector lens.... example:[Fn]+[F4] Compaq=> [Fn]+[F4] Dell => [Fn]+[F8] Packard Hewlett => [Fn]+[F4] Gateway=> [Fn]+[F4] NEC=> [Fn]+[F3] IBM=> [Fn]+[F7] Toshiba => [Fn]+[F5] Mac Apple: System Preference-->Display-->Arrangement-->Mirror display  If you are using a Notebook PC: Some Notebook PCs may deactivate their own screens...
User Manual - Page 35

...the aspect ratio by digitizing to full screen with 4:3 default setting. If the image is stretched when displaying 16:9 DVD The projector automatically detects 16:9 DVD and adjusts ...lighting message Message Standby State (Input power cord) Power-LED (Green) Flashing Lamp lighting Power on until the lamp module has been replaced. To replace the lamp, follow the procedures in the on screen...

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