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Oki B4350 Support Question

Oki B4350 Support Question

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Question posted by sandrareynolds on February 17th, 2012

Error Message Ram Chk

Printer won't iniyialise and keeps showing RAM CHK.  Have turned off and reebooted computer and printer still keeps showing message and sounds like it's trying to print.

Current Answers

Answer #1: Posted by support38611 on March 23rd, 2012 8:31 AM
This answer was accepted by the poster of the original question.
support38611

Member since:
March 23rd, 2012

Points: 203,070
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Hello.  I am an Okidata America's helpdesk technician.  In regards to the RAM CHK error, this unfortunatly is a power supply failure. In order to make the printer operational, it will need service.  If you would like to get a repair quote, you can look for  a local autherized Oki dealer by going to this link:  http://esales.okidata.com/Oki_Dealer_Locator.process.  if you have any further questions, please feel free to contact us at 1-800-654-3282.  We are available 24/7 for your convenience. 

You can also take advantage of our email services by contacting us at [email protected].

 

Answer #2: Posted by itslonny on December 10th, 2012 7:46 PM
itslonny

Member since:
December 10th, 2012

Points: 0
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there are bad capacitors in th power supply . they can be replaced if one is good at board level repair . unsolder and solder in new ones.

Related Oki B4350 Manual Pages

Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 3

... LED indicators 16 Power on LED (green 16 Control button 17 Status Monitor 18 Using the Printer Status Monitor 18 Printer Setup Tab 19 Preferences Tab 21 Menu functions 21 Changing the display language 22 Printing menu settings 22 B4350, B4350n 23 Operator panel 23 Panel elements 23 Menu functions 24 Information Menu 25...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 5

... 71 B4100, B4250 71 Using the printer Status Monitor 71 Using the Control button 71 B4350, B4350n 71 Cleaning the LED array 72 Troubleshooting 73 Status and error messages 73 B4100, B4250 73 B4350, B4350n 73 Paper Jams 74 Input jam 75 Feed jam or exit jam 75 Print quality problems 76 Software problems 77 Hardware...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 8

... for SIDM emulations Additionally, the following options are available for the B4250, B4350, and B4350n printers only: > 10/100 BASE-TX Network Interface Card: to make the B4350 network compatible > 16MB; 32MB; 64MB, 128MB and 256MB RAM DIMM: to the B4350 and B4350n. PRINTER FEATURES > Four models to give you crisp black and white pages at...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 17

... is requesting manual paper feed. The primary functions are activated after turning the printer off -line. > Turning the printer on-line (ready). > Resuming printing after a paper error, paper jam, print overrun, page overflow, or receiving buffer overflow. > Interrupting data processing when the printer is receiving and processing data. > Resuming data processing. blink Flash 3 - The...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 23

... PANEL The B4350 and B4350n operator panel consists of up to 8 alphanumeric digits displaying print status, menu items in menu mode and error messages. 3. FLASHING indicates processing data or error. 2. Press briefly to the next menu item. 5. Press briefly to scroll forward to enter the MENU mode. Select button. Ready indicator (green). Liquid crystal display...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 40

... fully into heavyweight paper. Click on the printer and place the transparency face up between the paper guides. 2. B4100, B4250 The print quality for different types of the paper being used to fuse (fix) the printed image to the new media type and printing quality. Printing transparencies When printing transparencies, the manual feed must be set...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 42

... within the application (page setup). > Although media properties can be set the printer to match the media as follows. 1. B4350, B4350n Using the control panel on your computer, the printer will not print and the LCD will display an error message. > The following printer settings are given as a guide only. NOTE When the AUTO TRAY SWITCH is...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 48

... in the CD-ROM drive. 3. Click Add Printer. 3. Highlight your printer model. ADDING THE PRINTER FOR A NETWORK 1. Run the Print Center (Local HD → Applications →Utilities → Print Center). 2. Select OKI TCP/IP from the drop-down menu. 4. Highlight your printer model from the menu bar. Turn on the printer, then turn on the desktop. 4. Double-click your...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 52

... 600 x 600dpi and is adequate for all but the most discerning applications. > The fast setting prints at 300 x 300dpi and is suitable for draft documents, where print quality is useful for text printing. This option requires the most printer memory and takes the longest to do, although the file size may be large. This...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 58

... button restores the default settings. You can set a degree of the printed page can select up the paper tray during such a long print run. 5. OPERATION > 58 You can be set mirror image printing or negative image printing. 7. This option requires the most printer memory and takes the longest to top up to 999 copies to...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 62

...document setup and match it will require large amounts of printing again from the print queue. If no spool file. 5. If you use until the printer setup is changed and the document restarted from the application...should not delete documents after they are still spooling. OPERATION > 62 For normal printing keep this option if you can disable the feature. This requires less disk space on...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 67

...printer will resume after a new toner cartridge has been installed. B4350..., the Error LED indicator slowly blinks when toner is displayed in . If this printer is recommended...Printing will make stains permanent. Printing will print about 100 more pages then display Toner Empty and stop printing. REPLACING THE TONER CARTRIDGE It is a very fine dry powder contained in the printer...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 69

... MAINTENANCE > 69 B4350, B4350n When the drum reaches 90% of its life, a CHANGE DRUM message is displayed in the operator panel LCD. Change the image drum when the print becomes faint or begins to be out of the printer for more than this, please wrap the cartridge inside a black plastic bag to keep it away...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 73

.... B4350, B4350n The LCD on your computer screen when an alert condition occurs from the Preferences tab in the Status Monitor, error messages being accompanied by the appropriate flashing of the Error indicator. TROUBLESHOOTING STATUS AND ERROR MESSAGES Your printer has been designed to give you helpful status feedback not only during normal operation, but also if a printing...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 78

... sure the forms you try to the printer. See your software. Symptom Printing is 64. Sometimes purely text documents will be caused by forms or adhesives passing through the hot fusing unit. partly on message when can withstand heating, and provide adequate ventilation. nothing happens, but your application. Garbage prints. Turn printer off by document and use...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 80

... > 80 INSTALLING OPTIONS The following options are available for the B4250, B4350, and B4350n only, to extend the performance of these printer models: > 10/100 BASE-TX Network Interface Card: to make the B4350 network compatible > 16MB, 32MB, 128MB, 256MB RAM DIMM: to the B4350 and B4350n. INSTALLATION PROCEDURE To install any of large files...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 87

... 23 Resolution setting in Windows 52, 58 S Separator page separating print jobs on a shared printer 63 Software problems 78 specifications general 81 paper and trays 83 Spooling Windows settings 61 status & error messages B4100, B4250 73 B4350, B4350n 73 status monitor 18 support materials 9 T Toner Cartridge life 66 how to replace 67 Replacing 67 Troubleshooting...
Warranty, Certifications, etc. (AE, FRCan, LASpan, BrazPort) - Page 5

... products are either registered trademarks or trademarks of errors or omissions beyond its control. ENERGY STAR®...compliance. which may result in combination with the printer. HP and PCL are Year 2000 Compliant. All...68W Approx. 340W Approx. 350W Approx. 700W Approx. 700W Power B4250, B4350, B4350n Power save mode: Idle: Operating: Peak: 120VAC 230VAC Approx. 13W...
Guide: Software Installation B4350, B4350n (American English) - Page 5

To network the B4350 printer, the optional OkiLAN 8100e Internal Printer Server (PN 70049701), or 6020e External Print Server (PN 70036001) must be installed. NOTE ... Press SELECT to the IP ADDRESS display, then press SELECT. • Use the VALUE+ and - Shared printer type displays. Driver Installation: 1. For additional information, see IP ADDR. on the CD. The CD will ...
Guide: Software Installation B4350, B4350n (American English) - Page 7

...-click your CD-ROM drive. 2. Double-click the OKI B4350 Mac Installer icon, then click Continue and accept the License agreement. 7. Run the Print Center (Local HD → Applications → Utilities → Print Center). 2. Highlight the printer model from the menu bar. 3. Turn on the printer, then turn on -line manual, you must have Adobe® Acrobat...

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