Oki B410d Support Question
Oki B410d Support Question
Find answers below for this question about Oki B410d.Need a Oki B410d manual? We have 7 online manuals for this item!
Question posted by lulualgo on October 24th, 2012
Error 104 In Oki B410d
What problem is error 104 in OKI B410d?
Can you give me de code errror lis please?
Current Answers
Answer #1: Posted by support38611 on October 25th, 2012 4:04 AM
support38611
Member since:
March 23rd, 2012 Points: 203,070
Member since:
March 23rd, 2012 Points: 203,070
Hello. I am an Oki Data helpdesk technician from Oki Data America's.
This is a hardware error with the printer. Power the printer off, remove any data cables, and let it sit for 15 minutes, then power the printer back on. If the error does not clear the printer will need to be serviced. I recommend an overnight exchange.
An overnight exchange can be done via the telephone, if the printer was purchased new and under one year. Per the terms of the overnight exchange warranty, the printer is replaced with a factory reconditioned unit. You would keep the drum, toner and cable. We just replace the printer. A credit card is required for security purposes, as we send out a replacement printer before we get the defective unit back. You can use the same carton to return the printer to us. Okidata keeps the defective printer. We provide a call tag to cover the cost of shipping the defective printer back to us. A proof of purchase may be necessary.
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
This is a hardware error with the printer. Power the printer off, remove any data cables, and let it sit for 15 minutes, then power the printer back on. If the error does not clear the printer will need to be serviced. I recommend an overnight exchange.
An overnight exchange can be done via the telephone, if the printer was purchased new and under one year. Per the terms of the overnight exchange warranty, the printer is replaced with a factory reconditioned unit. You would keep the drum, toner and cable. We just replace the printer. A credit card is required for security purposes, as we send out a replacement printer before we get the defective unit back. You can use the same carton to return the printer to us. Okidata keeps the defective printer. We provide a call tag to cover the cost of shipping the defective printer back to us. A proof of purchase may be necessary.
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
Related Oki B410d Manual Pages
B410/B420/B430 Setup Guide (e,f,s,p) - Page 7
... settings in the Menu can think of this as Information Menu or Print Menu. Install Software
B410d - The CD will autorun.
2 Select your printer for display messages is English. Test the Printer Driver Installation
To make sure the printer driver is installed,
follow the on your software application.
The settings are grouped into categories...
B410/B420/B430 Setup Guide (e,f,s,p) - Page 9
... display messages is connected to activate the settings. For additional information about your computer. 4 To view the manual, click Start>
Programs>OkiData B410d/B410dn/ B420dn/B430dn User Guide.
A list of
printer settings appears. 5 Click OK to the network. Install the User Guide
1 Select Driver Setup from the CD menu bar.
2 Follow the...
B410/B420/B430 Setup Guide (e,f,s,p) - Page 10
... the Port: USB or LPT1 (Parallel). 7 Select printer model. 8 If your model is a B430dn, select printer
emulation type (PCL or PS). 9 Follow the on your computer. 4 To view the manuals, click
Start>Programs>OkiData B410d/ B410dn/B420dn/B430dn User Guide.
Install the User Guide
1 Select the Driver Setup from the CD installer menu...
B410//B420/B430 User Guide (English) - Page 2
...B410d/B410dn/B420dn/B430dn User's Guide P/N 59309301, Revision 1.0 July, 2008
Disclaimer
Every effort has been made to ensure that changes in software and equipment made to -date drivers and manuals are available from the web site:
http://www.okiprintingsolutions.com
Trademark Information
Oki..., Internet Explorer are registered trademarks of errors beyond its control. Apple, Macintosh, Mac...
B410//B420/B430 User Guide (English) - Page 3
... Installing paper 30 Paper Tray 30 Multi purpose tray and manual feed tray 32 Paper feed, size and media setting 33 B410d and B410dn 33 B420dn, B430dn 34
Interfaces 36
Printer drivers 37 Windows operating systems 37 Installed options 37 Macintosh operating systems 37 Installed options 37 Choosing a Mac driver 37
Operation...
B410//B420/B430 User Guide (English) - Page 4
... (Windows only 51 Manual duplex printing using the Manual Feed Tray (B410d and B410dn) or the Multi-Purpose Tray (B420dn and B430dn 53 ...B410d and B410dn 67 B420dn, B430dn 67 Cleaning the LED array 69
Troubleshooting 70 Status and error messages 70 Paper Jams 70 Input jam 71 Feed jam or exit jam 71 Print quality problems 74 Paper feed problems 76 Software problems 77 Hardware problems...
B410//B420/B430 User Guide (English) - Page 6
...
storage of additional fonts or bar codes. > USB 2.0 High speed and Parallel interfaces. > 10/100 BASE-TX Network: standard for B410d and B410dn, lets you crisp black and white pages at high speed on your information, a summary of the main features of supporting materials.
Your new printer is given in the following optional...
B410//B420/B430 User Guide (English) - Page 9
... drum
13. Top cover release button
5. Paper Tray level indicator
9. Rear Output cover
11. The important components are described in the next chapter, the B410d/ B410dn/B420dn/B430dn printers look similar from the Operator panels, which are identified in open position)
6. Fuser unit
16. ON/OFF switch
10. LED array
12. Toner...
B410//B420/B430 User Guide (English) - Page 11
.... Operator panels > 11
The meaning of the indicator LEDs when they flash (x) is on using the main power switch. the printer is also applicable for installation of the Printer Menu Setup Tool.)
B410D AND B410DN
OPERATOR PANEL
The B410d and B410dn operator panel consists of the menu control panel on the B420dn, B430dn (See...
B410//B420/B430 User Guide (English) - Page 29
... sheet. > Carrier sheet or adhesive must be able to Manual Feed Tray is for the B410d and B410dn models and the Multi Purpose Tray is for use envelopes with self sealing flaps. ... Tray or Multi Purpose Tray. > Always use rear output. > Media must be designed for use in laser printers or photocopiers and must not be stored flat and away from moisture, direct sunlight
and heat sources. > Use ...
B410//B420/B430 User Guide (English) - Page 33
... set the media type in your printer driver.
B410D AND B410DN
You can change the media type as described here.
> Envelopes should be set in the printer driver for normal paper after printing on...with media it is used when printing on the paper tray being used . However, the
printer driver settings will give the paper a nearly straight path through the machine, avoiding paper jams...
B410//B420/B430 User Guide (English) - Page 37
....
2. INSTALLED OPTIONS
Certain options may have been installed in the Open field.
3. CHOOSING A MAC DRIVER
The B410d, B410dn and B420dn models allow you to the readme file on the CD for the latest information on printer driver installation. If the CD does not run automatically.
7.
See "Changing language" on OK. 4. MACINTOSH OPERATING...
B410//B420/B430 User Guide (English) - Page 39
... 50. Paper size should also be the same as a set them individually each time you will feed into the printer.
2. A variety of the paper to feed, which may be 2 or 4) for printing scaled down pages at...sheet, or N-up (where N can be Tray 1 (the standard paper tray), Manual Feed Tray (B410d and B410dn), Tray 2 (if you have changed some printing preferences before and saved them as the page ...
B410//B420/B430 User Guide (English) - Page 40
... of the page image is useful for marking documents as follows.
> The ProQ1200 setting for B410d and B410dn prints at 600 x 600dpi and is suitable for B430dn). Operation > 40 The output...some print jobs.
2. Your printed pages can be set as draft, confidential, etc. Job options tab
My Printer Printing Preferences
4
5 1
6
2
3 7
1. You can select Toner Saving to save toner for example,...
B410//B420/B430 User Guide (English) - Page 43
...> The High Quality setting prints at 1200 x 600dpi for B410d, B410dn and B420dn, and 1200 x 1200dpi for B430dn and is suitable for most printer memory and takes the longest to print. Operation > 43
This...using the Advanced button you have access to the same set as follows. > The ProQ1200 for B410d and B410dn setting prints at 600 x 600dpi and is the best option for printing vector objects...
B410//B420/B430 User Guide (English) - Page 48
... THE LENGTH OF TIME BEFORE ENTERING POWER SAVING MODE
B410d and B410dn
Use the Menu Setup Tool
1. Press .
2. Press
or
until System Configuration Menu appears. Click OK.
Select Start > Programs > Oki Data > OKI B410 printer Menu Setup Tool > Printer
Menu Setup Tool. 2. B420dn and B430dn
Use the Printer Menu via the Operator Panel
1. Operation > 48 An...
B410//B420/B430 User Guide (English) - Page 50
This printer has the option of two-sided printing, using less paper and making large documents easier to handle.
To carry ... NOTE The steps in the process relate to your printing preferences. 4.
Select the input tray: Tray1 (or optional Tray2), or Manual Feed Tray (B410d and B410dn), or Multi Purpose Tray (B420dn, B430dn) from 60 - 105g/m2 (16 - 28 lb). Click the OK button. It also ...
B410//B420/B430 User Guide (English) - Page 53
... preferences. When every second page has printed, take the paper from the Source drop down. 6. MANUAL DUPLEX PRINTING USING THE MANUAL FEED TRAY (B410D AND B410DN) OR THE MULTI-PURPOSE TRAY (B420DN AND B430DN)
NOTE You can use A4, A5, A6, B5, Letter, Legal 13 and ... according to 50 sheets in position. 3. On the 2-sided printing drop down and the top of the page facing into the printer.
B410//B420/B430 User Guide (English) - Page 61
... the printer will resume after installation. It can cause an explosion and you install the new one came in the toner cartridge.
CONSUMABLE ORDER DETAILS
ITEM
Toner, 3.5K: B410d/B410dn/...TONER CARTRIDGE
WARNING
> Never expose a toner cartridge to 5% print density; Remember, this printer normally produces about 100 more pages then display Toner Empty and stop printing. CONSUMABLES AND...
B410//B420/B430 User Guide (English) - Page 67
... Letter/A4 plain paper between the
paper guides, then click OK. 5. Using the Online button
1. B410D AND B410DN
Using the Printer Menu Setup Tool
1. Start the Printer Menu Setup Tool for at least seven seconds. 4. Click Maintenance Menu. 3.
The printer grips the paper and prints a cleaning page. 5.
Pull down the Online button for the...
Similar Questions
