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Netgear R6220 Support Question

Netgear R6220 Support Question

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Question posted by Cityslacker06 on November 28th, 2015

Hard Reset Options

Besides pressing the reset button on the rear of the product, is there another way to reset this router? I need to reset my router due to installing a firmware file and now my router is locked out. Can't log on into it and I've pressed the reset button for at least 2 minutes with nothing. The router stays lit up on the USB light. Router is only 3 months old.

Current Answers

Answer #1: Posted by Odin on November 28th, 2015 7:30 PM
This answer was accepted by the poster of the original question.
Odin

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No; that's the only way. If you can't get the reset button to work, your best course is to phone Netgear. (See the contact information here: https://www.contacthelp.com/Netgear/customer-service.) If your unit is under warranty, Netgear will if necessary replace or repair it. Good luck!


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Related Netgear R6220 Manual Pages

Installation Guide - Page 1

... router's user interface. Ethernet cable Power adapter 6. Remove the battery, if present. 2. Use an Ethernet cable to connect your smartphone, tablet, or laptop. 7. Launch a web browser. Get the genie app. Get the user manual. If the Power LED does not light, press the Power On/Off button. To connect with External Antennas Model R6220...
Product Data sheet - Page 1

It delivers the speed and reliability needed for applications such as lag-free multiple HD video streaming, ...installation and home network management. R6220 • 880 MHz processor delivers high-performance connectivity • USB 2.0 port-Wirelessly access & share USB hard drive • Connectivity for dual band WiFi devices like iPad® and iPhone5®. AC1200 Smart WiFi Router...
Product Data sheet - Page 2

... Antennas Speed Speed makes HD video better. Everything you need speed, with NETGEAR you got it . Ultimate WiFi Speed ...Sheet R6220 WiFi Range Homes come in all your devices really go. Find photos, videos and music stored on a shared USB hard drive.... AC1200 Smart WiFi Router with Gigabit wired and wireless connection. The NETGEAR AC1200 Smart WiFi Router with External Antennas provides...
Product Data sheet - Page 3

...Router with External Antennas Ease Of Use Data Sheet R6220 NETGEAR makes it easy to do not have access to your home network or to the Internet and a secure wireless connection. Secure WiFi connections offer the highest level of a button. And the simple browser-based installation...-fast, reliable connection to the shared USB hard drive with all your Internet browsing experience safe...
Product Data sheet - Page 4

AC1200 Smart WiFi Router with External Antennas Connection Diagram Data Sheet R6220 USB 2.0 Internet Push 'N' Connect with WPS WiFi On/Off Gigabit Ethernet Power On/Off PAGE 4 OF 5
Product Data sheet - Page 5

...; AC1200 Smart WiFi Router with External Antennas (R6220) • Ethernet cable • Quick Start Guide • Power adapter, localized to country of sale P S • Dimensions: 239.65 x 181.45 x 40.6 mm (9.43 x 7.14 x 1.59 in) • Weight: 385 g (0.84 lb) W • For details visit www.netgear.com/about this product's compatibility with a limited...
User Manual - Page 1

AC1200 Smart WiFi Router with External Antennas Model R6220 User Manual November 2014 202-11443-01 350 East Plumeria Drive San Jose, CA 95134 USA
User Manual - Page 9

...; Solid green. AC1200 Smart WiFi Router with External Antennas Unpack Your Router Your package contains the following items. Router Ethernet cable Figure 1. Package contents Power adapter (varies by region) LEDs The status LEDs are located on device is sending or receiving WiFi traffic. • Off. The firmware is upgrading or someone pressed the Reset button. • Off.
User Manual - Page 10

... two minutes. AC1200 Smart WiFi Router with External Antennas Table 1. Someone pressed the WPS button on page 14. Someone used WPS to connect to join the WiFi network without typing the WiFi password. See WiFi Connection on the router to connect. • Off. Pressing the Reset button restores the factory settings. See Factory Settings on page 157...
User Manual - Page 15

... of logins serve different purposes. If you in a letter or some other way. This logs you cannot find this login information in to the router interface from a web browser as admin. NETGEAR genie Automatic Internet Setup You can set up your router with the NETGEAR genie automatically, or you this login information, contact your...
User Manual - Page 48

...Click either the Windows Users or Mac Users button. 6. AC1200 Smart WiFi Router with External Antennas Set Up Parental Controls The ...first time that is admin. The default password is working, the browser automatically goes online and displays the Live Parental Controls web page. 5. The user name is connected to download and install...
User Manual - Page 58

.... Set Up Security Event Email Notifications The router can email you its logs of the trusted computer. 7. Scroll down and select the Allow trusted IP address to the network. 2. Click the Apply button. AC1200 Smart WiFi Router with External Antennas The user name is password. The user name and password are case-sensitive. The...
User Manual - Page 59

... router cannot email the log and the log buffer fills, the router overwrites the log. Select the Turn Email Notification On check box. 6. In the Your Outgoing Mail Server field, enter the name of your email program. Email alerts are sent automatically according to visit a blocked site. 10. (Optional) Send logs based on a schedule. Click the Apply button. Logs...
User Manual - Page 64

... use Time Machine to your USB hard disk drive and specify partitions: 1. Physically connect the USB hard drive to back up your router. Click the Options button. Click the OK button. 10. Your settings are saved.... install it on a Mac NETGEAR recommends that is connected to use a new USB HDD or format your backup. Use a blank partition to the router USB port. 2. AC1200 Smart WiFi Router ...
User Manual - Page 74

...computer or wireless device that is added to the network. 2. Share a Storage Device Attached to the router and take the drive offline.  To remove a USB disk drive safely: 1. To work ... router user name and password. Launch a web browser from the router USB port, log in to the Router 74 AC1200 Smart WiFi Router with another USB device, first click the Safely Remove USB Device button...
User Manual - Page 97

... Antennas View and Manage Logs of Router Activity The log is admin. Enter the router user name and password. The user name is a detailed record of the websites you accessed or attempted to 256 entries are case-sensitive. To clear the log entries, click the Clear Log button. 8. Up to access and other router actions. Manage Your Network...
User Manual - Page 110

... device name displays in the file manager when you browse your network.  To change takes effect. Launch a web browser from a computer or wireless device that is password. Enter the router user name and password. The... > LAN Setup. Network Settings 110 Click the Apply button. AC1200 Smart WiFi Router with External Antennas A login screen displays. 3. Click the Apply...
User Manual - Page 127

... this option effectively requires advanced network experience. Click the Apply button. The other router on each router. You can also turn off the wireless radio on the other routers or gateways in AP mode. • Enable fixed IP settings on this device (not recommended). The IP address of the router changes, and you use the R6220 router only...
User Manual - Page 132

... system, the VPN client is installed on your computer, you cannot access your home router or your computer to NETGEAR-VPN. Click the Finish button. 11. b. Select the local...R6220 router must use the same LAN IP scheme, when the VPN tunnel is established, you can open a VPN tunnel from that you downloaded and copy them to the folder where the VPN client is installed at C:\Program files...
User Manual - Page 134

... are using the same IP scheme, the remote R6220 icon does not display in the router). 2. For example, your Netflix account might be...VPN to update the screen. In Windows file manager, select the Network folder. The router lets you usually use at Home When you... the Refresh button to Access Your Network 134 The ReadySHARE icon is in the Computer section and the remote R6220 icon is in...

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