Motorola VT2442 Support Question
Motorola VT2442 Support Question
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Question posted by b5tr3nicho on May 7th, 2014
How To Reset Motorola Surfboard To Default
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Current Answers
Answer #1: Posted by online24h on May 7th, 2014 6:57 AM
online24h
Member since:
March 28th, 2014 Points: 531,660
Member since:
March 28th, 2014 Points: 531,660
Hello The reset button is located in the back under the antenna. It is a pin hole that you can use a paper clip. If you press it once, it will restart the modem. If you hold the reset button for 5 seconds, it will reset all values to factory default.
Hope this will be helpful "PLEASE ACCEPT"
Related Motorola VT2442 Manual Pages
User Guide - Page 2
... translation, transformation, or adaptation) without written permission from time to time without warranty of any time. Motorola and the Stylized M logo are the property of such revision or change. Safety and Regulatory Information •
Motorola SURFboard • User Guide
ii All other product or service names are registered trademarks of merchantability and fitness...
User Guide - Page 3
CHANGE THE DEFAULT PASSWORDS 9 Restoring the Default Username and Password 9 Testing Your Internet Connection 10 Configuring TCP/IP for Windows XP 10 Configuring TCP/IP for Windows Vista ... Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK - B
Table of Day Policy (ToD) Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii
User Guide - Page 4
B
Troubleshooting Front Panel Icons and Error Conditions 20 Product Specifications Software License & Warranty Software License...24 Warranty Information...26
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iv
User Guide - Page 5
... on the device.
• This device was qualified under test conditions that included the use .
• Installation of this device. Safety and Regulatory Information •
Motorola SURFboard • User Guide
v
User Guide - Page 6
... FCC Rules. However, there is provided to call Motorola Customer Service for assistance. Safety and Regulatory Information •
Motorola SURFboard • User Guide
vi Keep the device away ...an environment that interference will not occur in a residential environment. Please visit www.motorola.com/recycle for help.
Do not spray cleaners directly on recycling.
SAVE THESE ...
User Guide - Page 7
... transmitter except those already approved in conjunction with Canadian ICES-003. CAUTION: To reduce the potential for an uncontrolled environment. Safety and Regulatory Information •
Motorola SURFboard • User Guide
vii
User Guide - Page 9
..., please contact Motorola Broadband Technical Support at : 1-877-466-8646. Before installing your purchase of the modem and contains the MAC address, serial number, SSID, WPA-PSK, and Passcode (for Windows XP and Windows Vista).
You will need the information located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. If...
User Guide - Page 12
...(WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 This guide provides instructions...unless specified. Indicates a data connection is made
2 USB* 3 RESET 4 CABLE 5
For Windows computers only -
User Guide - Page 14
... TV and communications services. • Follow all local standards for example, if you are
removed from the back of 9.0 mm to mount the gateway.
Installing the Modem •
Motorola SURFboard • User Guide
6 B
Wall Mounting the Modem
If you choose to mount the wireless modem on drywall). See the dimensioned view below for...
User Guide - Page 15
...: The installer must determine the depth of the screw head.
2. Verify the gateway is still securely attached to select the appropriate depth and diameter.
3. Installing the Modem •
Motorola SURFboard • User Guide
7 There must be .10 inch (2.5 mm) between the... damage to mark the holes. Position and secure the wall mounting template on the gateway and the
electrical outlet. 5.
User Guide - Page 17
...; Connecting to the Internet
PROTECT YOUR NETWORK - CHANGE THE DEFAULT PASSWORDS! B
4
Connecting to the Internet •
Motorola SURFboard • User Guide
9
Type in again using the defaults.
Type in the default Password; NEVER configure your new password and default password. Open a browser window. 2. Type in the IP address for the modem 192.168.0.1. 3. Re...
User Guide - Page 18
B
Testing Your Internet Connection
After changing the default passwords, you are ready to enjoy the Internet. Configuring TCP/IP ... to save the TCP/IP settings and exit the TCP/IP Properties window. Select Properties to the Internet •
Motorola SURFboard • User Guide
10 Connecting to display the Local Area Connection Properties window. Click Control Panel. 3. Verify that...
User Guide - Page 20
... after resetting the modem to a safe location on your modem, what devices are functioning and to perform routine maintenance tasks. Click OK when prompted. 4. Click Save. Select Backup from the Basic menu. 2. Save the backup file to the factory settings.
1. Browse to reboot the modem. Status and Basic Settings •
Motorola SURFboard •...
User Guide - Page 22
... AES encryption type
WPA2-PSK Wi-Fi Protected Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Click Apply.
Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Easy and quick start up SES - (Secure Easy Set-up 8. Disable or...
User Guide - Page 23
...AES
provides the strongest encryption,
TKIP
provides strong encryption with Pre-Shared Key
Motorola recommends using AES, the default setting. 8. Name your wireless guest network. 6. Click Guest Network. 4. Enter a new string in to connect.
• Motorola recommends using WPA2-PSK. 7. Click Wireless. 3. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
15
User Guide - Page 24
... 6. Select Restore Wireless Defaults and Apply. 4. Click Basic. 3. Select your network name on the device being used.
Click Wireless. 2. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
...Select your wireless network on the device to your Wi-Fi Network. Select Restore Wireless Defaults and click Apply. 4.
Option 1 - A
page displays "Your AP is now waiting...
User Guide - Page 27
...outlet is working and the picture is working . • Press the RESET button on the SBG6580,
be sure each affected wireless client has the identical... support AES, change the WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19
If this does not solve the problem,...the gateway is connected via the Ethernet port, check the ONLINE icon to identify...
User Guide - Page 31
...Pentium, or later; L2TPv2
Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging, 802.11e WMM admission control, QoS
Power Management 802.11e WMM power save...OS 9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point
NETWORK
Gateway DHCP, NAT, VPN tunneling; port, packet, and URL keyword filtering; ...
Motorola SURFboard • User Guide
23
User Guide - Page 32
... the terms of this License.
Software License & Warranty •
Motorola SURFboard • User Guide
24 BY INSTALLING OR USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE PROVISIONS OF THIS LICENSE AGREEMENT.
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. Software provided by destroying the original and all copies...
User Guide - Page 34
... not warrant this Product, you obtained the Product. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that you may have been provided to your cable...
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