Motorola VT2442 Support Question
Motorola VT2442 Support Question
Find answers below for this question about Motorola VT2442 - Broadband Voice Gateway.Need a Motorola VT2442 manual? We have 1 online manual for this item!
Question posted by fro000128 on May 1st, 2014
How To Reset Surfboard Sbg6580 Router
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Related Motorola VT2442 Manual Pages
User Guide - Page 2
... kind, implied or expressed, including, but not limited to make changes in content from Motorola, Inc.
All rights reserved. Safety and Regulatory Information •
Motorola SURFboard • User Guide
ii No part of this publication and to , the implied warranties of any derivative work (such as translation, transformation, or adaptation) without...
User Guide - Page 3
...Backup Copy of Day Policy (ToD) Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii B
Table of Contents
Safety and Regulatory Information Introduction In ...-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls ...
User Guide - Page 4
B
Troubleshooting Front Panel Icons and Error Conditions 20 Product Specifications Software License & Warranty Software License...24 Warranty Information...26
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iv
User Guide - Page 5
... connections to rain or moisture. They may be walked on or pinched by items placed upon or against them. Safety and Regulatory Information •
Motorola SURFboard • User Guide
v B
i
Safety and Regulatory Information
IMPORTANT SAFETY INSTRUCTIONS
Read This Before You Begin
When using your dealer or local power company.
• Do...
User Guide - Page 6
... Please do not dispose of the product with residential or commercial waste.
SAVE THESE INSTRUCTIONS
Note to radio communications. Safety and Regulatory Information •
Motorola SURFboard • User Guide
vi Refer all servicing to radio or television reception, which can radiate radio frequency energy and, if not installed and used in...
User Guide - Page 9
Motorola Broadband Technical Support is located on the bottom of the modem and contains the MAC address, serial number, SSID, WPA-PSK, and Passcode (for Windows XP and Windows Vista). If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. Provides basic information for connecting the SBG6580
Contact Information
For technical support...
User Guide - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Guide - Page 12
...connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 PORT 1
DESCRIPTION
Connected LED • Green LED is made
2 USB* 3 RESET 4 CABLE 5
For Windows computers only - This ...port is not included on all SBG6580 models. DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. To increase the...
User Guide - Page 13
... modem.
4. Plug the power cord into an electrical wall outlet.
5. Verify that the coaxial cable is for indoor use only. Installing the Modem •
Motorola SURFboard • User Guide
5 Do not route the USB and/or Ethernet cable(s) outside of the cables to lightning could create a safety hazard and damage the...
User Guide - Page 14
...-mounting template Applicable screwdriver: Phillips or flathead Two M3.5 (#6) screws with a flat underside and maximum screw head diameter of 9.0 mm to mount the gateway. Installing the Modem •
Motorola SURFboard • User Guide
6 See the dimensioned view below for the spacing needed between the screw head and wall:
2.6 mm (0.10") maximum screw...
User Guide - Page 15
... depth of the screw head.
2. Arrange the cables to water, gas, or electrical lines.
1. Verify the gateway is still securely attached to a depth of at least 1½ inches (3.8 cm). Installing the Modem •
Motorola SURFboard • User Guide
7 Re-plug the power cord into the +12VDC Power connector on the wall to...
User Guide - Page 17
... Username and Password
CAUTION: This process removes any custom configurations from unauthorized access; Before resetting the modem, create a backup copy of your new password. 8. Select Yes under Restore... default passwords BEFORE connecting to reset the default username and password. 3. B
4
Connecting to the Internet •
Motorola SURFboard • User Guide
9 change the passwords.
Click...
User Guide - Page 20
...3.
Use the backup copy to quickly restore your custom settings after resetting the modem to a safe location on your modem, what devices are... 2. Click OK when prompted. 4. Status and Basic Settings •
Motorola SURFboard • User Guide
12
Performing a System Status Check
In addition to using ...SBG6580 to observe how your network and modem are Connected to perform ...
User Guide - Page 22
...network by entering a PIN or pushing a button. Click Apply. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Create a Primary Wireless Network
1. User must configure the system manually WPS ...with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. You can quickly add WPS-enabled devices to your wireless...
User Guide - Page 24
...WPS Add Client options and then press the Add button. Select Push-Button from the SBG6580 GUI
1. Select your wireless network on the device being used.
The system reports when... you have successfully connected. Click Wireless. 2. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Some adapters have successfully connected. B
Create a Wi-Fi Network ...
User Guide - Page 27
...reset the SBG6580 to its original factory settings if the gateway is correctly listed.
send or receive data
• Check the Security Mode setting on the SBG6580...the SBG6580 and the computer.
• If a device is working . • Press the RESET button on the SBG6580,
be...SOLUTION
Power light is off
• Check that the SBG6580 is properly plugged into the electrical outlet.
• ...
User Guide - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Guide - Page 31
... protection and intrusion prevention; Product Specifications •
Motorola SURFboard • User Guide
23 Windows Vista™, 2000,...Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging, 802.11e WMM admission control, QoS
Power Management...Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point
NETWORK
Gateway DHCP, NAT, VPN tunneling;
B
UPSTREAM (...
User Guide - Page 32
...applicable) to any copies not transferred. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. Motorola licenses the Software to the original customer and to... connection with the operation of the Product. Software License & Warranty •
Motorola SURFboard • User Guide
24
TRANSFER the Software (including all copies of any "on...
User Guide - Page 34
...the Product, excluding Software, will perform substantially as described in its installation and use of ? Software License & Warranty •
Motorola SURFboard • User Guide
26 B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola...
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