Motorola VT2442 Support Question
Motorola VT2442 Support Question
Find answers below for this question about Motorola VT2442 - Broadband Voice Gateway.Need a Motorola VT2442 manual? We have 1 online manual for this item!
Question posted by leckcmitc on April 23rd, 2014
How To Reset Gateway Motorola Sbg6580 To Factory Defaults
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Current Answers
Answer #1: Posted by online24h on May 23rd, 2014 6:51 AM
online24h
Member since:
March 28th, 2014 Points: 531,660
Member since:
March 28th, 2014 Points: 531,660
Hello
Step by step on the link below
http://portforward.com/default_username_password/Motorola.htm
Hope this will be helpful "PLEASE ACCEPT"
Related Motorola VT2442 Manual Pages
User Guide - Page 2
... the right to revise this publication and to make improvements or changes in the product(s) described in this manual at any time. Motorola provides this publication may make changes in any form or by any means or used to make any kind, implied or expressed, including, but not ...
User Guide - Page 3
...Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls... to the Internet PROTECT YOUR NETWORK - CHANGE THE DEFAULT PASSWORDS 9 Restoring the Default Username and Password 9 Testing Your Internet Connection 10 ...
Motorola SURFboard • User Guide
iii
User Guide - Page 7
... person's body (including hands, wrists, feet, and ankles) must not be at the factory to co-channel mobile satellite systems, use only. This equipment should be interoperable with a...est conforme à la norme NMB-003 du Canada.
Safety and Regulatory Information •
Motorola SURFboard • User Guide
vii CAUTION: To reduce the potential for an uncontrolled environment. This...
User Guide - Page 9
... from service providers may not include the CD-ROM.
Introduction •
Motorola SURFboard • User Guide
1 Motorola Broadband Technical Support is located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. Provides basic information for connecting the SBG6580
Contact Information
For technical support or to the network
Contains software license...
User Guide - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Guide - Page 12
... (WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 PORT 1
DESCRIPTION
Connected LED • Green LED is made
2 USB* 3 RESET 4 CABLE 5
For Windows computers only -
This guide provides...
User Guide - Page 13
...WPS Pairing Button on the modem and on the modem.
4. Installing the Modem •
Motorola SURFboard • User Guide
5 Insert the CDROM to connect additional computer and/or other devices... Select the Internet connection type (Ethernet Cable -OR- B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Repeat steps 5 and 6 to access the...
User Guide - Page 14
Installing the Modem •
Motorola SURFboard • User Guide
6 Use anchor bolts if necessary (for example, if you are mounting ..., a wooden stud, or some other solid wall material. See the dimensioned view below for the spacing needed for mounting the gateway. B
Wall Mounting the Modem
If you choose to mount the wireless modem on drywall).
Note: Contact a qualified installer to ...
User Guide - Page 15
... of the hole, the necessary hardware and must be careful to mark the holes.
Reconnect the coaxial and Ethernet (or USB) cables after mounting the gateway. 4. Installing the Modem •
Motorola SURFboard • User Guide
7 Select an appropriate depth and diameter to drill the holes to the wall. Verify the...
User Guide - Page 17
... Change Username field. 6. motorola.
5.
Default passwords are commonly shared on the Internet. Type in your new password in the default Password; Type in your new username in the default Username; Select Yes under Restore Factory Defaults. 2. Connecting to the Internet
PROTECT YOUR NETWORK - Re-enter your configurations. 1. Before resetting the modem, create a backup...
User Guide - Page 18
...the Motorola website,... Vista
1.
Double-click Network Connections to the Internet •
Motorola SURFboard • User Guide
10 Select Obtain an IP address...window. 2. Open a new browser window and type in www.motorola.com. Click Control Panel. 3. Skip the next step
if you...Settings, and Control Panel. 2. Type in www.motorola.com.
Select Internet Protocol (TCP/IP) and click Properties ...
User Guide - Page 20
...and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your backup...the backup copy to quickly restore your custom settings after resetting the modem to perform routine maintenance tasks. Click Save... the factory settings.
1. Click Save. 5. Click Backup. 3.
Status and Basic Settings •
Motorola SURFboard • User Guide...
User Guide - Page 22
... Wireless Network
1. Enable the Primary Network. 5. Select an Automatic Security Configuration option:
Disabled - Use the default key to the modem's interface. 2. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for you change the PreShared Key setting.
9. Click Primary...
User Guide - Page 23
... guest network computer. AES
provides the strongest encryption,
TKIP
provides strong encryption with Pre-Shared Key
Motorola recommends using AES, the default setting. 8. Name your wireless guest network. 6. Click Guest Network. 4.
Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
15 Log in the PRE-SHARED KEY field.
• For better security...
User Guide - Page 24
...then connect using the
PIN. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 After logging in to the modem...successfully connected. Option 2 - Click Wireless. 2. Select WPS from the SBG6580 GUI
1. Select the correct SSID on the wireless adapter and the ...devices to your Wi-Fi Network. Select Restore Wireless Defaults and click Apply. 4. Select WPS from the WPS ...
User Guide - Page 27
...reset the SBG6580 to its original factory settings if the gateway is clear. Call your service provider if you cannot receive regular TV channels, the data service will remove custom settings, including Parental Control, Firewall, and Advanced settings). MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
• Check that the SBG6580...
51BTroubleshooting •
Motorola SURFboard • ...
User Guide - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Guide - Page 31
...or obligation. Product Specifications •
Motorola SURFboard • User Guide
23 UPnP IGD 1.0; L2TPv2
Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging, 802.11e WMM admission control,...OS 9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point
NETWORK
Gateway DHCP, NAT, VPN tunneling; static routing and dynamic IP routing (RIPv1, ...
User Guide - Page 32
... License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA.
If you transfer the...
USE the Software only in whatever form. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE ...
User Guide - Page 34
... states do not affect the performance or use of the Product. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software, will...
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