Motorola VT2442 Support Question
Motorola VT2442 Support Question
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Question posted by multgeorge on February 5th, 2014
Where Is The Reset Button On The Motorola Surfboard Sbg6580
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Related Motorola VT2442 Manual Pages
User Guide - Page 2
... without warranty of their respective owners. Safety and Regulatory Information •
Motorola SURFboard • User Guide
ii
B
© 2010 Motorola, Inc. Motorola provides this guide without obligation on the part of Motorola, Inc. All other product or service names are registered trademarks of Motorola to make improvements or changes in the product(s) described in content...
User Guide - Page 3
... Requirements...2 Product Overview Front Panel...3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK - B
Table of Day Policy (ToD) Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii
User Guide - Page 4
B
Troubleshooting Front Panel Icons and Error Conditions 20 Product Specifications Software License & Warranty Software License...24 Warranty Information...26
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iv
User Guide - Page 9
...Motorola Broadband Technical Support is located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway.
If you have all of the items listed In the Box.
Provides basic information for connecting the SBG6580
Contact Information
For technical support or to the network
Contains software license, warranty, and safety information for the SBG6580
Contains the SBG6580...
User Guide - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
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Introduction •
Motorola SURFboard • User Guide
2
User Guide - Page 12
...the SBG6580 Wi-...RESET 4 CABLE 5
For Windows computers only - B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button activates any Wi-Fi Protected Security (WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard...
User Guide - Page 13
... Push the WPS Pairing Button on the modem and on the modem.
4. Installing the Modem •
Motorola SURFboard • User Guide
5 B
3
Installing the Modem
Connecting the SBG6580
This product is connected ...coaxial cable to lightning could create a safety hazard and damage the product.
1. WPS Pairing button).
6. Repeat steps 5 and 6 to access the Wi-Fi wizard -OR- Select the...
User Guide - Page 14
...concrete, masonry, a wooden stud, or some other solid wall material. Installing the Modem •
Motorola SURFboard • User Guide
6 Note: Contact a qualified installer to determine the appropriate screw length needed... minimum screw head to wall spacing
Note: If possible, mount the modem to mount the gateway.
Use anchor bolts if necessary (for example, if you mount the unit on a wall...
User Guide - Page 15
... The installer must determine the depth of at least 1½ inches (3.8 cm). Verify the gateway is still securely attached to prevent any safety hazards. 6. Arrange the cables to the wall.... and must be careful to water, gas, or electrical lines.
1. Installing the Modem •
Motorola SURFboard • User Guide
7 B
Before drilling holes in the wall, check the structure for potential ...
User Guide - Page 17
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4
Connecting to the Internet •
Motorola SURFboard • User Guide
9
change the passwords. Type in the IP address for the modem 192.168.0.1. 3. admin. 4. motorola.
5. Before resetting the modem, create a backup copy of your new password and default password.
Type in the default Username; Click Apply. 10. Write down your configurations. 1. Select ...
User Guide - Page 19
... (TCP/IPv4 or v6) and click Properties to open a command prompt window. 3. Click the Start button and select Run. 2. Click OK. Test your computer and modem. Type cmd and click OK to ...Vista, or 7
1. Renew the IP Address if you can connect to the Internet •
Motorola SURFboard • User Guide
11 Renewing the IP Address in Windows XP, Vista, or 7). Select ...
User Guide - Page 20
... Basic Settings •
Motorola SURFboard • User Guide
12 Click Save.
Browse to your modem, save a copy of the new settings and store the file in a safe location. Click Save. 5.
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5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your custom settings after resetting the modem to...
User Guide - Page 22
...Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key.
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6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi...8226;
Motorola SURFboard • User Guide
14 Create a Primary Wireless Network
1. Better security, slow set-up ) - Enter the name of your Wi-Fi network by entering a PIN or pushing a button. ...
User Guide - Page 24
... you are pairing, and then connect by pushing
the device's WPS button. Select Push-Button from the Automatic Security Configuration pull-down menu. 6. Note: The method of the following options to connect. Enter the Device Name. 7. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Click Wireless. 2. After logging in to the...
User Guide - Page 25
....
Click Add New Policy. 3. Select the newly created policy from the pull-down menu (located beside the Remove
Policy button). 4. Go to Block or Allow Content
1. Setting the Parental Control Features •
Motorola SURFboard • User Guide
17 Click Apply. Enter the name of your new policy in to the modem's interface. 2. B
7 Setting...
User Guide - Page 27
...reset the SBG6580 to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19
If this does not solve the problem, check whether the wireless client
supports WPA.
• If you enabled WEP and configured a key on the SBG6580... . • Press the RESET button on the SBG6580,
be sure the MAC address... original factory settings if the gateway is connected via the Ethernet ...
User Guide - Page 28
... OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard •...
User Guide - Page 31
... Specifications •
Motorola SURFboard • User ...notice or obligation. L2TPv2
Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging, 802.11e WMM admission control, QoS
Power Management 802.11e WMM power...9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point
NETWORK
Gateway DHCP, NAT, VPN tunneling; full suite of Windows, although not ...
User Guide - Page 32
..., sublicense or otherwise transfer the Software, in whole or in violation of any copies not transferred. Motorola and its 3rd party licensors retain the ownership of such Software.
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Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc.
Software provided by destroying the original and all copies of the Product. You may...
User Guide - Page 34
... EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT. General Information. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding...
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