Motorola VT2442 Support Question
Motorola VT2442 Support Question
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Question posted by bassJailan on December 20th, 2013
Cannot Access Motorola Sbg6580 Surfboard Manual
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Related Motorola VT2442 Manual Pages
User Guide - Page 2
...revision or change. Safety and Regulatory Information •
Motorola SURFboard • User Guide
ii No part of this ...Motorola, Inc. Motorola may be reproduced in any form or by any time. B
© 2010 Motorola, Inc. Motorola and the Stylized M logo are the property of merchantability and fitness for a particular purpose. All rights reserved.
Motorola provides this manual...
User Guide - Page 3
...
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii B
Table... of Contents
Safety and Regulatory Information Introduction In the Box ...1 Contact Information ...1 System Requirements...2 Product Overview Front Panel...3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580...
User Guide - Page 5
... This device must be installed and used for easy access when disconnecting the power cord of the device from the...manual before you are dangerous. Use only a main line cord that complies with all applicable device safety requirements of the country of use.
• Installation of the supplied cables between system components.
Safety and Regulatory Information •
Motorola SURFboard...
User Guide - Page 7
... MHz and 5650-5850 MHz frequency bands.
Safety and Regulatory Information •
Motorola SURFboard • User Guide
vii
This Class B digital apparatus complies with IC radiation... that uses Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency-Division Multiple Access (OFDMA) radio technologies.
IC Radiation Exposure Statement
IMPORTANT NOTE: This equipment ...
User Guide - Page 8
...the building or responsible representatives of the organization. Safety and Regulatory Information •
Motorola SURFboard • User Guide
viii B
Restrictions on the Use of Wireless Devices
In some situations ...or environments, the use of wireless devices may be accessible by unauthorized users. SECURITY WARNING: This device allows you are uncertain of the...
User Guide - Page 9
... 1-877-466-8646. The MAC label is also available at http://broadband.motorola.com/consumers/support.
Motorola Broadband Technical Support is located on the modem's Media Access Control (MAC) label. You will need the information located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. NOTE: Devices received from service providers may not include the...
User Guide - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Guide - Page 12
... (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
Rear Panel
Note: The USB port is not included on all SBG6580 models.
To increase the bandwidth available for receiving and transmitting data, your service provider may implement bonded channels...
User Guide - Page 13
B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. ... the product.
1. Verify that the coaxial cable is for indoor use only. Hand-tighten the connectors to access the Wi-Fi wizard -OR- Wi-Fi set up with CD-ROM -OR- Insert the CDROM to ... type (Ethernet Cable -OR- Installing the Modem •
Motorola SURFboard • User Guide
5
User Guide - Page 17
... the Default Username and Password
CAUTION: This process removes any custom configurations from unauthorized access; Before resetting the modem, create a backup copy of your new password. 8....connecting to the Internet •
Motorola SURFboard • User Guide
9 Re-enter your configurations. 1.
Type in again using the defaults. motorola.
5. Protect your information and ...
User Guide - Page 19
...ipconfig /renew and press Enter. A valid IP address (e.g., 192.168.0 .0)
returns indicating that Internet access is available. 4. Test your connection by opening a new browser window and type in Windows XP,...to the Motorola website.
9. Type cmd and click OK to the Motorola website. 8.
Click OK to save the settings, and then click OK to the Internet •
Motorola SURFboard • ...
User Guide - Page 20
... maintenance tasks. B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to a safe location on your modem, ...computer (or an external storage
device). 6. Click Save. 5. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Creating a Backup Copy of Your Modem Settings
After you can use it...
User Guide - Page 21
... to manually configure the IP address assignment range for the Starting Local Address field. 4. B
Using the DHCP Server Feature
A DHCP (Dynamic Host Configuration Protocol) Server automatically assigns IP address to activate the DHCP Server. 3. Select Yes to computers within a set range. Enter a number for your network. Status and Basic Settings •
Motorola SURFboard...
User Guide - Page 22
...Easy Set-up 8. Click Apply.
Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Better security, slow set-up ) -...Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Select the WPA/WPA2 Encryption type. 10. Create a Primary Wireless Network
1. For better security, Motorola...
User Guide - Page 26
... from the pull down menu. 5.
Select the new policy from 9AM to allow or block Internet access. 1. Check the Enabled box. 6. Friday). 7. Re-enter the new password. 3. Click Add...2. Enter a Password. Enter a name in the Add User field. 3. Setting the Parental Control Features •
Motorola SURFboard • User Guide
18 Enter a name in the Add New Policy field. 3. Create a Time of Day...
User Guide - Page 27
... connected to its original factory settings if the gateway is working and the picture is TKIP.
If this...re-enable wireless security.
• On the Wireless Access Control Page, be sure the MAC address for your ... SBG6580,
be sure
each affected wireless client is connected via the Ethernet port, check the ONLINE icon to AES.
51BTroubleshooting •
Motorola SURFboard ...
User Guide - Page 28
... OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard •...
User Guide - Page 31
... or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point
NETWORK
Gateway DHCP, NAT, VPN tunneling;
SPI firewall with WPS compatible device
..., or later; L2TPv2
Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging, 802.11e WMM admission control, QoS
Power Management 802.11e WMM power save...Motorola SURFboard • User Guide
23 UPnP IGD 1.0;
User Guide - Page 32
..., sublicense or otherwise transfer the Software, in whole or in violation of the Product.
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE") CAREFULLY BEFORE YOU...
User Guide - Page 34
...you obtained the Product. Software License & Warranty •
Motorola SURFboard • User Guide
26 B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that...
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