Motorola VT1005 Support Question
Motorola VT1005 Support Question
Find answers below for this question about Motorola VT1005 - Vonage VOIP Broadband Gateway Modem.Need a Motorola VT1005 manual? We have 1 online manual for this item!
Question posted by mkkoul on January 22nd, 2011
Off&on Gets Disconnected On Conversation
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Related Motorola VT1005 Manual Pages
User Guide - Page 4
Broadband Communications Sector 101 Tournament Drive Horsham, PA, U.S.A. No part of this guide without written permission from time to time without obligation on the part of ...
User Guide - Page 7
... adds Voice over Internet Protocol (VoIP) connections for one telephone line VT1005v Provides two telephone lines
You can be through either: I A cable modem high-speed data service from a...are referred to any : I Cable modem or DSL modem (broadband modem) I Microsoft Windows®, Macintosh®, or UNIX® computer with any broadband Internet connection. VT1003v Provides one or ...
User Guide - Page 8
Sample Configuration Without A Home Network
You can connect a Motorola voice terminal to any cable modem or DSL modem:
Internet
Broadband modem
Motorola voice terminal
Ethernet cables
2
For simplicity, not all cables are shown.
User Guide - Page 9
... page 12. VT1000v Series Voice Terminal User Guide
Sample Configuration With A Home Network
You can connect a Motorola voice terminal to configure the Motorola voice terminal. Broadband modem
Router
Motorola voice terminal
Only if necessary 3
User Guide - Page 10
...)
LINE 1 RJ-11 Telephone line one
POWER 12 V An adapter that you plug into an AC power outlet
WAN
RJ-45 Ethernet connector to your broadband modem, router, switch, or hub. ("WAN" means "wide area network")
PC
RJ-45 Ethernet connector to a computer
The WAN and PC connectors each have every connector...
User Guide - Page 11
... to an AC electrical outlet
Ethernet cable
Connects the Ethernet port on the Motorola voice terminal to a computer, if necessary
You also need:
I DSL, cable modem, broadband gateway, or other high-speed Internet connection
I One or two touch-tone telephones
You may need an additional 10/100Base-T category 3 or better straight-through Ethernet...
User Guide - Page 12
Connect each LINE port to your VoIP provider. Refer all service to a telephone only; Wipe the Motorola voice terminal with a clean, dry cloth. If you have a DSL modem, you need to obtain the Service Name, User Name, and Password from your existing telephone... voice terminal to remove dust. Do not open the Motorola voice terminal. Contact your VoIP provider before connecting your...
User Guide - Page 13
...Guide
To computer
To modem, gateway, or router
Installation
Depending on the same network.
7 Connect each LINE port to existing phone wiring. Contact your VoIP provider before connecting your... Motorola voice terminal to a telephone only; never to wall jacks on whether you have a single computer or a home network with multiple computers and a broadband...
User Guide - Page 14
... terminal turns on the computer.
4 Connect a telephone to the Ethernet connector on your broadband modem. Broadband Modem
Ethernet port
WAN
Motorola voice terminal
LINE 1
PC
Ethernet port
Phone
Computer
Installation With ...A Single Computer
1 Be sure the Motorola voice terminal is off to your broadband modem (cable or DSL) and computer.
2 Connect one end of another Ethernet cable ...
User Guide - Page 15
...before you would with any problems, please refer to step 10.
9 If you have a cable modem, skip to "Troubleshooting" on page 21 or call your Motorola voice terminal, please refer to "... set and listen for a dial tone. If your broadband Internet service does not work as you installed your VoIP provider.
9 If you have a DSL modem, enable PPPoE on your Motorola voice terminal as described...
User Guide - Page 16
... green. Wait about two minutes for it when not in use. Power on your Motorola voice terminal.
3 Connect a telephone to the POWER connector on your broadband modem, following the instructions provided with the router. You do not need to unplug it to the WAN connector on your router, following the instructions provided...
User Guide - Page 17
... you still do not hear a dial tone, you normally would on page 21 or call anyone as you may need to connect a computer to your VoIP provider.
11
User Guide - Page 19
... default. Type the Static IP Address and IP
addresses for the Subnet Mask, Default Gateway they provide. If either of the following is true, no configuration on this page... If you have a DSL modem and no router and your cable provider
assigns IP addresses dynamically, the Motorola voice terminal obtains its IP address dynamically from your broadband provider requires a static IP ...
User Guide - Page 20
... about two minutes.
After the Motorola voice terminal reboots, click the web browser Refresh button to type the DNS server IP addresses provided by your broadband provider.
4 Verify that all fields are checked, Specify DNS Servers is displayed.
5 Click OK. Specify DNS Servers
Enables you to specify Domain Name System (DNS...
User Guide - Page 21
... 8 or "Installation With A Home Network" on page 21. I Contact your service. VT1000v Series Voice Terminal User Guide
If you enter the correct
information for your VoIP provider.
15
User Guide - Page 23
... associates a particular service to a specific device, such as your broadband service provider. Are you type a value in , click to restart the Motorola voice terminal.
Rebooting takes about two minutes.
17 VT1000v Series Voice Terminal User ...
User Guide - Page 24
I For a cable modem with no router where the cable provider assigns IP addresses dynamically, these are obtained dynamically from the cable provider. Field
Description
WAN IP Address Assignment
Displays the method chosen on the Basic Configuration page. IP Address Subnet Mask Default Gateway
These fields display the Motorola voice terminal IP address, subnet...
User Guide - Page 27
... indicates the error.
VT1000v Series Voice Terminal User Guide License
Troubleshooting
If the solutions listed here do not solve your problem, check your broadband modem user guide or contact your VoIP provider. Problem
Possible Solutions
Green POWER light is often helpful to the Motorola voice terminal. Cannot send or receive data or calls;
User Guide - Page 28
... static IP addresses by "leasing" an IP address and subnet mask to IP addresses such as 192.169.9.1. broadband service If you have a DSL modem, the company from your home computer. cable modem
A device enabling a broadband connection to IP addresses. The shield minimizes electrical and radio frequency interference. The DNS lookup table is the...
User Guide - Page 29
...using a dedicated circuit for household or office phones. Your broadband service provider assigns your broadband service provider.
23
A measure of local area network (...IP
Transmission Control Protocol/Internet Protocol is a method to an Ethernet network.
VoIP provider
The company from your cable modem an IP address to travel as discrete data packets on the destination IP...
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