Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by noybandmn on August 1st, 2014
How To Access Motorola Sb6121 Homepage?
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Information Introduction In the Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10...
Installation Guide - Page 4
...the instructions for future reference.
• This device must be installed and used for easy access when disconnecting the power cord of the device from the AC wall outlet.
• Do...so that included the use only the provided power and interface cables and install them . SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document This is included with the device.
• Comply...
Installation Guide - Page 5
... the European Union, have set up systems to lightning and power surges.
• Upon completion of the FCC Rules. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document Caring for the Environment by Motorola for your local authorities for information about practices established for compliance could void the user's authority to part 15 of...
Installation Guide - Page 6
...rique de la classe B est conforme à la norme NMB-003 du Canada. SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document The availability of some specific channels and/or... interference that may cause undesired operation of the 5150-5250 MHz frequency band is not accessible by the end user.
This equipment should be installed and operated with a minimum distance...
Installation Guide - Page 7
... your home or business to the Internet and other online services. B
1
Introduction
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access to the Internet. You can use your high-speed cable modem to directly connect one computer in the box with the following items are included in your service...
Installation Guide - Page 9
... Non-bonded upstream channel is connected Blue*: High-speed Internet connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
3
Uncontrolled Document icon does not flash
ON Green: Power is properly connected
Scanning for a downstream (receive) channel connection
Scanning for...
Installation Guide - Page 11
... an RJ-45 cable
2
Coaxial cable connector
3
+12VDC Power connector
B
MAC Label
The SB6121 Media Access Control (MAC) label is a unique, 48-bit value that identifies each Ethernet network device. Product Overview • MAC Label
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
5
Uncontrolled Document To receive data service, you must provide the MAC...
Installation Guide - Page 16
... automatically and Obtain DNS server address
automatically. 9. For more information, see the Motorola website, you have successfully connected to the Internet. Close the remaining windows and exit... for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
Uncontrolled Document Open a web browser window on your cable modem to display the Network ...
Installation Guide - Page 17
... the Network Properties Options. Right-click the network connection for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
11
Uncontrolled Document Windows needs your network interface. ...and Internet to display the Internet Protocol Properties window. 9. If you to allow access to Verifying the IP Address for Windows XP
1. Select Obtain an IP address ...
Installation Guide - Page 18
...SB6121. Click Accessories. 4. Type ipconfig and press Enter to display the IP Configuration. When Auto-configuration is enabled, Windows will not be able to access the Internet using the cable modem... taskbar, click Start. 2. Verifying the IP Address for Windows 7
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
12
Uncontrolled Document Because this automatically assigned IP ...
Installation Guide - Page 19
...Vista, or XP
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
13
Uncontrolled Document If, after performing this procedure, your computer still cannot access the Internet, call...Select Run to open the Run window. A valid IP address should appear indicating that Internet access is available.
3. B
After successfully verifying your cable connections and proper cable-TV operation,...
Installation Guide - Page 20
B
5
Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to the original factory settings. Starting the Modem Configuration Manager
1. Press Enter. The following Modem Configuration Manager Status page appears when you cannot access the HTML pages in the Address bar. 3.
Type http://192.168.100.1 in the Modem Configuration Manager, please contact your service provider for more...
Installation Guide - Page 24
...in whole or in violation of such Software. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE ... WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. B
B
Software License & Warranty
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Motorola, Inc. Software provided by destroying the original and ...
Installation Guide - Page 25
... SUCH USES. Nothing in this License.
Warranty Information
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Home & Networks Mobility ("Motorola")
What is provided with the terms of the Product. Motorola does not warrant that any matter it is impossible for Motorola to know the purposes for which you can use . Motorola's warranty applies only to a Product that you will...
Installation Guide - Page 26
...EXCLUSIVE REMEDIES for details.
Motorola's warranty is governed by you must do to obtain warranty service. Software License & Warranty • Warranty Information
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
...of or in contract or tort. Contact your Service Provider. IN NO EVENT SHALL MOTOROLA BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, GENERAL, ...
Quick Reference Guide - Page 1
...to 1 Gbps, and upstream throughput up to assist all Technical Operations employees with the proper steps of installing, configuring, and troubleshooting the Motorola SB6121 modem.
This document was developed to a minimum rate of Contents ...1 Introduction ...1 Installation ...2
Additional Warehouse Information 2 Installation Procedure ...2 Rear Panel Connections ...2 Front Panel Display...
Quick Reference Guide - Page 2
... enclosed area, near large appliances, UPS (uninterrupted power supplies), microwaves, computer monitors or 2.4GHz cordless phones. CSG Field SERIAL NUMBER
Motorola SB6121 modem HFC MAC ID
Additional Warehouse Information CSG Equipment Type: M1 CSG Equipment Model: SB6121 CSG Equipment Mode: 0 Installation Procedure Connect one end of 5 An RJ-45 Ethernet port to connect the...
Quick Reference Guide - Page 3
...modem is detected
connected via the Ethernet
(10Base-T) or Fast
Ethernet (100Base-T) port
Blue: High-speed Gigabit Ethernet connection to the Transmitting or receiving Amber: A device,
SB6121 Ethernet data on the Ethernet port computer, or hub is
port is transferring data. Quick Reference Guide: Motorola SB6121... Scanning for how and what the modem is performing.
Use them as a...
Quick Reference Guide - Page 4
Scanning upstream frequencies. F. Powered off , modem is enabled. Modem is successfully registered but Network Access Control (NACO) is connected and blinks when transmitting or
receiving data. Performing firmware upgrade DOCSIS 3.0 modems have dual-colored LEDs to rule out potential signal issues. To restart the Motorola SB6121:
1. Observer the LED light up steps are ...
Quick Reference Guide - Page 5
Quick Reference Guide: Motorola SB6121
Troubleshooting Tips Release and Renew the IP address on computer if its unable to access the internet or the modem's setup page Reboot the computer Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup ...
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