Motorola SB6121 Support Question
Motorola SB6121 Support Question
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Question posted by Whaat on December 19th, 2013
How To Access Setup Menu Sb6121
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Information Introduction In the Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10...
Installation Guide - Page 4
...test conditions that included the use .
• Installation of this device only from the cable modem or user's PC.
• It is recommended that the customer install an AC surge ...be exposed to the main power supply circuit. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document Retain the instructions for easy access when disconnecting the power cord of the device ...
Installation Guide - Page 5
...-5250 MHz frequency band is encouraged to try to correct the interference by Motorola for proper grounding and, in accordance with residential or commercial waste. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document Refer all servicing to qualified service personnel.
• This device should not be used in particular, specifies that exceeds...
Installation Guide - Page 6
...following two conditions: • This device may cause undesired operation of the device.
SB6121 Cable Modem • Installation Guide
vi
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FCC Radiation Exposure Statement
This equipment complies..., the separation distance between the radiator and your body. Operation is not accessible by the end user. To comply with any interference, including interference that may...
Installation Guide - Page 7
... or business to directly connect one computer in the box with the modem. This guide provides product overview and setup information for installing the cable modem and configuring the Ethernet, router, DHCP, and security settings. In the Box
Before installing the SB6121 cable modem, make sure the following operating systems:
Introduction • In the Box...
Installation Guide - Page 9
...Scanning for an upstream (send) channel connection
Scanning for power, communications, and errors:
ICON 1 2
3
4
FLASHING
Not applicable - 2
Front Panel
B Product Overview
The SB6121 front panel icons provide the following modem status information for an Internet connection
Green: Non-bonded downstream channel is connected Blue*: High-speed Internet connection with bonded downstream channels...
Installation Guide - Page 10
Your service provider may also implement bonded channels for high-speed Internet and Ethernet connections. Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
4
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Note: To increase the bandwidth available for receiving and transmitting data, your service provider.
*Blue icon operation is made. B
...
Installation Guide - Page 11
...modem. Product Overview • MAC Label
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
5
Uncontrolled Document To receive data service, you must provide the MAC address marked HFC MAC ID to your Internet Service provider. The SB6121... connector
B
MAC Label
The SB6121 Media Access Control (MAC) label is a unique, 48-bit value that identifies each Ethernet network device....
Installation Guide - Page 12
...; Installation Guide
6
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Connect the other end of the coaxial cable to the Ethernet port on the modem. 4. B
3
Installing the Modem
Connecting the SB6121
This product is connected to the Ethernet port on the modem. Plug the other end of the Ethernet cable to the Cable connector on your computer. 6. Hand-tighten the...
Installation Guide - Page 13
... Conservation switch is disconnected from the back of 9.0 mm to concrete, masonry, a wooden stud, or some other solid wall material. Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
7
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Use anchor bolts if necessary (for installing a network interface unit/network interface device (NIU/NID).
•...
Installation Guide - Page 14
...Template
Print the wall mounting template on the cable modem and
the electrical outlet. 5. Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
8
Uncontrolled Document See ... depth and diameter to drill the holes to the wall.
Verify that the cable modem is still securely attached to a depth of at least 1½
inches (3.8 cm...
Installation Guide - Page 15
B
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document
Installation Guide - Page 16
...and click Properties to the Internet • Checking for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
Uncontrolled Document Connecting to
display the Internet ... B
4
Connecting to the Internet
Checking for an Internet Connection
After installing your cable modem, you are now ready to connect your network interface. 6. Right-click the network ...
Installation Guide - Page 17
... the Network and Internet window. 4. When you to allow access to display the Local Area Connection
Properties window. Double-click Network... Properties window. Right-click the network connection for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
11
Uncontrolled Document Open the Control Panel...drop-down menu to the Network Properties Options. Select Obtain an IP ...
Installation Guide - Page 18
... server. Because this automatically assigned IP address is unable to access the Internet using the cable modem. Click All Programs. 3. Click Accessories. 4. The Auto-...Address for Windows Vista
1. When Auto-configuration is reserved for Windows 7
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
12
Uncontrolled Document Click Accessories. 4. If an Auto...
Installation Guide - Page 19
... and press Enter. If, after performing this procedure, your computer still cannot access the Internet, call your IP address. Connecting to close the command prompt window. B. Renewing the IP Address for Windows 7, Vista, or XP
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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See Renewing the IP Address for more...
Installation Guide - Page 20
....168.100.1 in the Modem Configuration Manager, please contact your cable modem. 2. B
5
Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to the original factory settings. Press Enter.
Starting the Modem Configuration Manager
1.
Open any web browser on .
The following Modem Configuration Manager Status page appears when you cannot access the HTML pages in the...
Installation Guide - Page 21
...Defaults. WARNING: This will delete your SB6121 modem configuration to the factory default settings. 1.
Select Configuration from the menu bar.
2. Monitoring Your Modem • Restoring Your Modem Settings
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Restoring Your Modem Settings
You can reset your existing modem configuration settings.
Quick Reference Guide - Page 4
...Modem is successfully registered but Network Access Control (NACO) is connected and blinks when transmitting or
receiving data. Observer the LED light up steps are acceptable, most issues can be corrected by restarting the cable modem... Guide: Motorola SB6121
Start-Up Sequence
The SB6121 goes through a series of 5 B. F. Shutdown the computer
2. Plug the cable modem back into power...
Quick Reference Guide - Page 5
Quick Reference Guide: Motorola SB6121
Troubleshooting Tips Release and Renew the IP address on computer if its unable to access the internet or the modem's setup page Reboot the computer Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup of the gateway. Always...
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