Motorola SB4200 Support Question
Motorola SB4200 Support Question
Find answers below for this question about Motorola SB4200 - SURFboard - 38 Mbps Cable Modem.Need a Motorola SB4200 manual? We have 1 online manual for this item!
Question posted by Ejarrin on September 12th, 2011
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Current Answers
Answer #1: Posted by kcmjr on September 12th, 2011 10:48 AM
kcmjr
Member since:
May 5th, 2011 Points: 4,254,255
Member since:
May 5th, 2011 Points: 4,254,255
You have not left enough information for us to assist you.
Has your cable provider hooked you up yet? What part of the setup is the issue?
You cannot do anything until the cable company gets you wired up. From then on it should just work unless you want to customize the settings.
Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.
Related Motorola SB4200 Manual Pages
User Manual - Page 1
...Up for Service, and Computer System Requirements. Installation and Configuration Overview
Provides an overview and links to common questions about the SURFboard cable modem. Next page
SURFboard R Cable Modem
Troubleshooting
Provides suggestions to install your SURFboard cable modem and the controls on the Top and Front Panel and Rear Panel.
Before You Begin
Lists the items needed to fix...
User Manual - Page 2
... with regulations, the user must be used for connections to which this device is connected. Installation of use cleaning fluid or similar chemicals. Wipe the cable modem with national wiring codes. X
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SURFboard Cable Modem User Guide CAUTION: TO ENSURE REGULATORY AND SAFETY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE...
User Manual - Page 3
... of Microsoft Corporation.
Motorola provides this product, please ask your service provider or point-of merchantability and fitness for a particular purpose. X
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SURFboard Cable Modem User Guide All other countries. This product is a registered trademark of any time.
MOTOROLA'S WARRANTIES DO NOT APPLY TO PRODUCT THAT HAS BEEN REFURBISHED OR...
User Manual - Page 4
... 8 Cabling and Startup for a Single User 9 Setting Up a USB Driver ...11 Setting Up a USB Driver in Windows 98 12 Setting Up a USB Driver in Windows 2000 16 Setting Up a USB Driver in Windows Me 20 Setting Up a USB Driver in Windows XP 21 Configuring TCP/IP ...22
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SURFboard Cable Modem...
User Manual - Page 5
... 95, 98, or Me 30 Verifying the IP Address in Windows 2000 or XP 31 Cabling for Multiple Users ...33
Ethernet and USB ...33 Ethernet ...34 Troubleshooting ...35 Front-Panel...38 Removing the USB Driver from Windows 2000 42 Removing the USB Driver from Windows XP 47 Contact Us ...54 Frequently Asked Questions 55 Glossary ...57 Software License ...59
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SURFboard Cable Modem...
User Manual - Page 6
....
Just open your SURFboard cable modem is always online.
Your cable modem is up to a single SURFboard cable modem using an Ethernet hub
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SURFboard Cable Modem User Guide It provides high-speed access to the USB port on the SURFboard cable modem
I A single computer equipped with over 50 years of cable TV expertise. This cable modem transmits and receives data...
User Manual - Page 7
...downstream channel is
(downstream) channel connection connected
Scanning for a network connection
The startup process is complete
Transmitting or receiving data
Transferring a large amount of the SURFboard cable modem (as illustrated) or on and the Activity light flashes when the cable modem is blocked because the Standby button was pressed.
All other lights are on the front.
User Manual - Page 8
...the appropriate communications channels.
4 CABLE The CABLE port provides a connection to the coaxial cable (coax) outlet.
5 POWER The POWER connector provides power to Ethernet equipped computers
using a cable terminated with an RJ-45 connector. Key Item Description
1
The Ethernet port provides a connection to the cable modem.
5
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SURFboard Cable Modem User Guide
User Manual - Page 9
... connect your cable modem to use both the TV and the cable modem. If a TV is connected to the cable outlet, you received the following items with your SURFboard cable modem:
Item
Power cord
10/100Base-T Ethernet cable USB cable
Description
Connects the SURFboard cable modem to the AC electrical outlet Connects to the Ethernet port
Connects to the USB port
SURFboard Cable Modem CD-ROM...
User Manual - Page 10
..., dry cloth. To prevent overheating the cable modem, do not block the ventilation holes on the cable modem. Wipe the cable modem with static electricity:
Always make the wall connection first.
Do not open the cable modem. Do not spray cleaners directly on the cable modem to your cable service provider. X
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SURFboard Cable Modem User Guide
I Always first connect the...
User Manual - Page 11
... address here:
00 You should ask your local cable service provider.
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SURFboard Cable Modem User Guide I Do I begin to use e-mail? You can I need to download after I Are there any special system requirements? I am connected? To activate your service, call your cable service provider the following questions: I Do you have any files I need...
User Manual - Page 12
... Me, or Windows XP that is supplied on the SURFboard Cable Modem CD-ROM. X
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SURFboard Cable Modem User Guide
The USB connection requires special USB driver software...Internet.
For Microsoft Windows computers, the Installation Assistant application automatically checks your SURFboard cable modem. Ethernet Card
You can use the Ethernet connection with any Windows, ...
User Manual - Page 13
... PC running Microsoft Windows, you are using the Installation Assistant application. Otherwise, to install and configure your cable modem: 1 Install the cables as described in one of :
I "Cabling and Startup for a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the USB port only, go to "Setting Up a USB Driver" on page 11. In...
User Manual - Page 14
....
1 Be sure your computer is on and the cable modem is locked. I Online flashes while the cable modem downloads configuration data and changes to the CABLE connector on the cable modem. This turns your CD-ROM drive.
4 Plug the power cord into your SURFboard cable modem on the front of the coaxial cable to solid green when the download is locked...
User Manual - Page 15
... USB port on your CD-ROM drive. Computer Home
SURFboard cable modem
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SURFboard Cable Modem User Guide Introduction Before You Begin
Installation & Configuration Troubleshooting FAQ Glossary Cabling and Startup for "Configuring TCP/IP" on your computer. Connect the USB cable to the Ethernet port on the cable modem.
Connect the other end to the same computer.
User Manual - Page 19
... CD-ROM drive letter (for "Removing the USB Driver from Windows 98 or Me" on page 38.
If this procedure.
9 After the window at bottom left is displayed, click Next. displays and... and click OK. and click Next.
Then repeat this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is in Windows 98, continued
License
8 Select The updated driver... If you still cannot...
User Manual - Page 20
... loaded, the window at bottom left is displayed.
11 Click Yes to restart your SURFboard cable modem for information about obtaining warranty service.
If that does not correct your problem, see ...the Software License and Warranty Information card provided with "Configuring TCP/IP" on page 38 and repeat this procedure.
If you can continue with your computer. When you finish ...
User Manual - Page 41
..., your TV is working and the picture is off except the Standby light, the cable modem is properly connected to the cable modem and your computer.
Note the first light from Windows 2000" on page 42
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SURFboard Cable Modem User Guide Follow the instructions in Standby mode. This light indicates where the error...
User Manual - Page 43
... from Windows 98 or Me
1 On your SURFboard cable modem model number may be different than in the images in this guide, the procedure is displayed.
2 Click the Motorola SurfBoard USB Cable Modem.
Although your Windows Desktop, right-click the Network Neighborhood icon and select Properties. X
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38
SURFboard Cable Modem User Guide The Network window is the...
User Manual - Page 62
... use the Internet to download files from a server to your cable modem an IP address to 10 megabits per second (Mbps), usually over twisted-pair wire. IP address
An Internet Protocol address is an identifier for cable modems and supporting equipment.
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57
SURFboard Cable Modem User Guide Introduction Before You Begin Installation & Configuration Troubleshooting FAQ...
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