Question posted by empresswalwyn on October 20th, 2012
Caller Id And Incoming Calls
Current Answers
Answer #1: Posted by Odin on October 20th, 2012 5:58 PM
- if you're not logged on to your Windows user account,
- if your magicJack is not running,
- if it's not properly secured,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet,
- if your Internet speed is too low,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. You can also reset the device, as explained here.
If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
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Self-Service Support
... on the National Do Not Call Registry. Do I block telemarketer calls on my magicJack line? Does my computer have traditional “Call Waiting”? Can I have Caller ID with or sold to countries outside the US and Canada on magicJack? Getting Started YES. magicJack users may register their Caller ID on a call your home or mobile phone for 31 days. -
Self-Service Support
... not working? Will my magicJack telephone number be listed in directory assistance? Can I block telemarketer calls on their Caller ID . Can I transfer or "port" Does magicJack receive incoming calls as well? Can I arrange a FREE conference call from me? How do I keep my current land line telephone number? Will my magicJack telephone number be listed in... -
Self-Service Support
Does magicJack receive incoming calls as well? Can I arrange a FREE conference call? Features People receiving a call from me? What if my Caller ID is not working? Will my magicJack telephone number be listed in directory assistance? How do I transfer or "port" Will my magicJack telephone number ...
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