MSI 970A Support Question
MSI 970A Support Question
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Question posted by tegel45 on April 2nd, 2023
Have Been Trying To Install A 2nd Hard Drive..hardware Sees It..software Does No
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Current Answers
Answer #1: Posted by SonuKumar on April 3rd, 2023 9:43 AM
SonuKumar
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May 9th, 2021 Points: 16,598,000
Member since:
May 9th, 2021 Points: 16,598,000
If you have installed a second hard drive in your MSI 970A computer and the hardware sees it but the software does not, there could be a few reasons why this is happening. Here are some troubleshooting steps you can try:
- Check the BIOS settings: Make sure that the BIOS settings are properly configured to recognize the second hard drive. You can access the BIOS settings by pressing the "Delete" key when the computer is booting up.
- Check the hard drive connections: Make sure that the second hard drive is properly connected to the motherboard and that the power cable is properly connected. You can also try connecting the hard drive to a different SATA port on the motherboard.
- Check Disk Management: If the hard drive is recognized by the BIOS but not by the operating system, it may need to be initialized and formatted. You can do this in the Disk Management tool in Windows. To access Disk Management, right-click on "My Computer" or "This PC" and select "Manage", then select "Disk Management".
- Update drivers: Make sure that you have the latest drivers installed for your motherboard and hard drive.
- Check for conflicts: Make sure that there are no conflicts between the new hard drive and any existing hardware or software on your computer.
If none of these steps resolve the issue, you may need to contact MSI customer support for further assistance.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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Related MSI 970A Manual Pages
User Guide - Page 4
...Micro-Star International CO., LTD declares that interference will not occur in a residential installation. Micro-Star International MS-7693
This device complies with the emission limits. This ...this device may
cause undesired operation. Operation is encouraged to try to which can radiate radio frequency energy and, if not installed and used in order to comply with Part 15 of the...
User Guide - Page 11
Preface
MS-7693
Chapter 2 BIOS Setup 2-1 Entering 2-2 Overview 2-2 Boot device priority bar 2-3 Operation 2-4 SETTINGS 2-5 OC 2-11 ECO 2-17 BROWSER 2-18 Installing Winki 2-18 UTILITIES 2-19 Updating the BIOS with Live Update 2-21 SECURITY 2-22
Appendix A Realtek Audio A-1 Software Configuration A-2 Hardware Default Setting A-4
Appendix B AMD RAID B-1 RAID Configuration B-2 ...
User Guide - Page 29
... Order4 PCI1 INT E# INT F# INT G# INT H# PCI2 INT F# INT G# INT H# INT E#
1-17 The PCI IRQ pins are hardware lines over which devices can send interrupt requests to the PCI bus pins as discrete graphics or audio cards. PCIe 2.0 x16 Slot
PCIe 2.0 ...expansion card. Chapter 1
MS-7693
Expansion Slot
This mainboard contains numerous ports for any necessary additional hardware or software changes.
User Guide - Page 32
... system has four possible display modes: • SuperTiling • Scissor Mode • Alternate Frame Rendering • Super Anti-aliasing. After all of the hardware and software has been properly installed, reboot the system. For more information, please refer to operate. Depending on the desktop and choose the "Catalyst Control Center".
5. Getting Started 3. The...
User Guide - Page 33
... case or your SATA device for further installation instructions.
• Please do not fold the SATA cable at a 90-degree angle. Important
• Many SATA devices also need a power cable from the power supply. SATA devices include disk drives (HDD), solid state drives (SSD), and optical drives (CD/ DVD/ Blu-Ray). SATA1 SATA2
SATA4...
User Guide - Page 34
... boot up, ensure that there are no cables impeding any fan blades.
1-22 The Control Center II utility can be installed to automatically control the fan speeds according to the CPU's temperature.
• If there are available to connect a fan... support system cooling fans with linear mode. If the mainboard has a System Hardware Monitor chipset on the mainboard to connect all system fans.
User Guide - Page 41
... software installation will then be in OS. 2. Click Install button. 5. Chapter 1
MS-7693
Drivers and Utilities
After you install the operating system you will need to install ...drive. You can protect your mainboard more efficiently and take advantage of any special features we provide. Click Total Installer. Click OK button to utilize your computer from viruses by installing...
User Guide - Page 45
... security features to the settings. This feature is used to specify the boot priority.
■ Boot device icon list
USB Drive
Hard disk drive
USB hard disk drive
USB floppy
Optical disk
USB optical drive
LAN UEFI
BEV Disable
2-3 High priority
Low priority
Click and draw the icon to left or right to enter the MSI...
User Guide - Page 49
...to keep it with operating systems that is part of speed for USB keyboards, mice and floppy drives. You will be able to use these devices with a specific range. If the current CPU ... ▶ Serial Port0 Settings Select an address and corresponding interrupt for the serial port. ▶Hardware Monitor Press to enter the sub-menu. ▶ CPU Smart Fan Target Controls CPU fan speed ...
User Guide - Page 50
... sub-menu.
▶ Windows 8 Feature When enabled, the system will not support RTC wake up events. Before enabling this field, please make sure all installed devices & utilities (hardware & software) meet the Windows 8 system requirements. ▶ MSI Fast Boot This setting enables or disables the MSI Fast Boot function. ▶ Fast Boot When enabled...
User Guide - Page 51
...== ▶ 1st~9th Boot These items are used to prioritize the installed boot devices. ▶ USB KEY Drive BBS Priorities/ UEFI Boot Drive BBS Priorities
▶ 1st~8th Boot These items are used to RAM...system will be awakened from S3 (Suspend to prioritize the installed USB key drives/ hard disk drives/ UEFI boot drives.
2-9 Chapter 2
MS-7693
▶ Date/ HH:MM:SS If Resume By RTC...
User Guide - Page 60
Insert MSI Driver Disc into the optical drive. Click Driver tab. 4. Select Winki to access the Internet, e-mail and instant messaging. When finished, restart your computer and enter Windows operating system. 2. Then you can click the BROWSER to start installing. 6.
The setup screen will automatically
appear. 3. Installing Winki
To install Winki, follow the steps below...
User Guide - Page 61
...2
▶ HDD Backup Hard disk storage backups and restoring...to back up (/restore) image to (/from MSI Driver Disc in USB flash drive/ MSI Driver Disc by clicking their respective buttons.
2-19 Executing Winki stored in ... for OS; 2nd for HDD Backup are: 1.
Important
HDD Backup and Live Update request Winki, please install the "Winki" software application from ) a partition where itself...
User Guide - Page 65
To achieve the 8-channel sound effect, the 7th and 8th channels must be plugged into the output on the front panel. The section will tell you how to install driver and use the software. Appendix A
Realtek Audio
The Realtek audio provides 8-channel DAC.
User Guide - Page 66
... the icon
It is also available to enable the audio driver by clicking the Realtek HD Audio Manager from the Control Panel.
Software panel overview
The following figure describes the function of the screen). Realtek Audio
Software Configuration
After installing the audio driver, the "Realtek HD Audio Manager" icon will pop up accordingly.
User Guide - Page 71
... multiple drives. RAID 5 defines techniques for performance and reliability. Drives configured for RAID Striping are said to two drives. Appendix...RAID 10 is implemented as data is not lost if a drive fails as a mirrored array whose segments are said to form... written to form a RAID 0 set, while drives configured for RAID 0 (Striping), RAID 1 (Mirroring), RAID 10 (Striping & Mirroring)...
User Guide - Page 75
... the default 64KB is best for most applications. Then press [Ctrl+Y] to ignore this option.
On the Drives Assignments window, use the space key to change the assignment to erase the MBR data of the disk. ...
only. ■ Gigabyte Boundary, allows use of the LD, use the arrow key to choose the hard drives
which you are sure to "Y". A message will show , press [Ctrl + Y] to input a LD...
User Guide - Page 76
Important
• The default capacity is the full capacity of the selected hard drives. 7. The LD creation is going to the main screen.
8. Press ESC ... LD information as below.
Are You Sure?" B-6 AMD RAID 6. The message will reboot.
ing capacity of the selected hard drives. • If you allocate the first LD capacity manually, you can create second LD with remain- Press ESC
key...
User Guide - Page 78
... be shown a list of available SCSI Adapters. 7. Press
ENTER again to select "Specify Additional Device". 3. You have successfully installed the RAID driver, and Windows setup should confirm that you can use CD/ DVD/ USB drive.
Windows setup will
need to copy the files from the medium again after selecting the location to...
User Guide - Page 79
... the setup screen will be automatically installed. ■ Confirming Windows Driver Installation 1. From Windows, open the Control Panel from My Computer followed by your need.
B-9 Insert the MSI DVD into the DVD-ROM drive. 2. The driver will appear. 3. The driver
AMD RAID Controller should appear. Choose the Hardware tab, then click the Device Manager...
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