Question posted by Anonymous-51574 on February 19th, 2012
Purchased A Chain Saw.tried It And Don't Like It.can I Return It?
Current Answers
Answer #1: Posted by 1stLadyDawn on March 5th, 2012 12:47 AM
The Lowe's Return Policy is below:
If you receive an item you're dissatisfied with, you may return it within 90 days** to any Lowe's store for a refund or exchange within our current return policy guidelines. For additional assistance, visit your local Lowe's store or call toll-free 1-800-44-LOWES (56937) and one of our customer service representatives will be glad to recommend alternate return options that may be available.
Information contained on the invoice will be necessary to process the return or refund. Please have the invoice ready when you call. After the return period,** products will be covered by the manufacturer's warranty as applicable.
**30 Days for Outdoor Power Equipment and Major Appliances
Outdoor power equipment purchases and major appliance purchases may be returned within 30 days of the date of purchase, with the original receipt. Outdoor power equipment includes mowers, chain saws, generators, pressure washers and more. Major appliances include refrigerators 9 cubic feet or larger, washing machines, dryers, range hoods and more. Lowe's will repair it, replace it or refund the purchase price based on the original method of payment.
Products must be in like-new condition in order to receive a refund. Items still covered by the manufacturer's warranty will be repaired at no cost to the customer. Repairs not covered under the warranty are the responsibility of the customer.
For manufacturer defects, please call Lowe's Service Advantage hotline toll-free at 1-888-77-LOWES (56937) to set up a factory-certified service appointment in your home or for any general assistance
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