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Lexmark Z605 Support Question

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Question posted by tthor353 on November 2nd, 2011

I Can't Get The Printer To Work. The Ink Cartrides Seem To Get Stuck On Somethi

When I go to print, it starts to work but the print carriage (or whatever you call it) seems to be getting stuck on something and get move as it should

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Answer #1: Posted by LexmarkListens on November 30th, 2011 3:48 PM

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It could be due to the cartridges or the encoder strip (transparent strip found behind the cartridge carrier) has gotten loose from its position. Please follow steps below to identify and fix the problem:

1. Open the printer cover and remove both the cartridges. Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

2. Check the encoder strip and make sure it is secured in its place.

3. Close the printer cover.

4. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

5. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.

6. If no error appears, reinsert the other cartridge. Close the printer cover.

7. Replace whichever cartridge is causing the error to appear with a new cartridge.

8. If no error appears, try to print a document again to verify that the problem is fixed.

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