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Lexmark X9575 Support Question

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Question posted by pat86350 on July 10th, 2014

Right Cartridge Missing Message Error - Cartridge Not Missing

Despite having loaded the printer correctly with a new colour cartridge it returns the nessage right cartridge missing when I try and print. Now do I clear the error message please

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Answer #1: Posted by waelsaidani1 on July 10th, 2014 4:07 AM

waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,777

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An 'incorrect cartridge' or 'missing cartridge' error can be displayed if:
The wrong cartridge is installed, or
The cartridge is not installed properly, or
The cartridge is missing.

WHAT TO DO

1. Open the printer.
2. Press down on the cartridge carrier
levers.
3. Remove the used print cartridge or
cartridges.
4. If you are installing new print
cartridges, remove the tape from the
back and bottom of the black cartridge,
and insert the cartridge in the left
carrier.
WARNING: Do not touch the gold
contact area on the back or the metal
nozzles on the bottom of the cartridge.

5. Close the black cartridge carrier lid.
6. Remove the tape from the back and
bottom of the color cartridge, and
insert the cartridge in the right-hand
carrier.
WARNING: Again, do not touch the
gold contact area on the back or the
metal nozzles on the bottom of the
cartridge.

7. Close the color cartridge carrier lid.
8. Close the printer.
The control panel display will prompt
you to load paper and press THE TICK MARK to print
an alignment page.
NOTE: The printer must be closed to
start a new scan, print, or copy job.

Related Lexmark X9575 Manual Pages

Getting Started - Page 34

...; Know the password that came with a USB cable" on a network lets users at different computers print to a common printer. Notes: - Wireless networking Information you need to set up the printer on a wireless network To set up the printer on a wireless or wired network. If you will reside. This is also known as the Service...

Getting Started - Page 41

..., depending on the operating system version you are using . 2 From the list of printers, double-click your security keys A security key is like a password. To resume print jobs: 1 From the Finder desktop, choose Applications ª Utilities ª Print Center or Printer Setup Utility, depending on the operating system version you are using . 2 From the...

Getting Started - Page 49

... Settings ª Printers. 2 Right-click the Lexmark 9500 Series icon. 3 Click Properties ª Ports. 4 Verify that uses the network printer. Mac users only 1 From the Finder desktop, click Applications. 2 From Applications, double-click Utilities. CHECK IF PRINTER IS CONNECTED TO THE WIRELESS NETWORK 1 Print a network setup page. CHECK PRINTER PORTS Make sure the correct printer port is not...

Getting Started - Page 50

c Close the window, and try printing again. 3 Double-click Printer Setup Utility. Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the effective range for optimal performance is generally 100-150 feet. • The printer is located away from other electronic devices that XXXX Series is the default...

User's Guide - Page 9

... menu...178 Installing print cartridges...178 Removing a used print cartridge...180 Refilling print cartridges...180 Using genuine Lexmark print cartridges...180 Improving print quality...181 Aligning print cartridges...181 Cleaning the print cartridge nozzles...182 Wiping the print cartridge nozzles and contacts 182 Preserving the print cartridges...183 Removing the printer from the Tray...

User's Guide - Page 21

...: Your power cord may look different from the one shown. Initial setup directions Printed booklet that serves as a guide. Note: Cartridge combinations vary depending on page 28. Setting up the printer Checking the box contents 1 2 3 4 9 8 Name 1 Black print cartridge 2 Color print cartridge 3 Telephone cord 4 Power cord 5 Installation cable 6 Quick Setup sheet 7 Getting Started Guide...

User's Guide - Page 178

... 178 From here View Ink Levels Clean Cartridges Align Cartridges Change Print Cartridges Print Test Page Call Diagnostics Reset Defaults You can See the current ink levels for both print cartridges. Run modem diagnostic routines. Maintaining the printer Understanding the Maintenance menu The Maintenance menu lets you are installing new print cartridges, remove the tape from the back and...

User's Guide - Page 180

... the second cartridge. Removing a used print cartridge. If you are designed to the printer. Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are removing both cartridges, repeat step 3 and step 4 for superior print quality. The print cartridge carrier moves and stops at the loading position, unless the printer is on the cartridge carrier latch...

User's Guide - Page 182

.... If you aligned the cartridges to two more times. Maintaining the printer 182 A page prints, forcing ink through the print cartridge nozzles to clean them. 6 Print the document again to verify that the print quality has improved. 7 If print quality has not improved, try cleaning the nozzles up to improve print quality, print your document again. If print quality has not improved...

User's Guide - Page 183

...completely. 7 Reinsert the print cartridges. 8 Print the document again. 9 If the print quality does not improve, clean the print nozzles. Preserving the print cartridges • Keep a new cartridge in an airtight container. The stored photo cartridge should be stored upright, as it hangs or sits on the shelf in the store. • Do not remove a cartridge from the printer except to replace...

User's Guide - Page 200

... back of the following : - Troubleshooting 200 c Close the window, and try printing again. In Windows Vista, click . - If you set a network name. For example, if you . Checking printer ports Make sure the correct printer port is selected. 1 Do one of the network that the printer and computer are not using a unique network name, consult the documentation...

User's Guide - Page 207

... LOWER PRINT QUALITY 1 With a document open , click File Œ Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Advanced tab. 4 From the 2-Sided Printing area, select 2-Sided printing. 5 Select Extend dry time. 6 Click OK. The Print Setup tab appears. 3 Select a lower print quality. USE THE TYPE OF INK RECOMMENDED FOR THE PRINTER Lexmark printers and print cartridges are...

User's Guide - Page 208

... 208 ARE THE STICKER AND TAPE REMOVED FROM THE CARTRIDGES? Install a new cartridge. Ink levels seem incorrect These are printing a large file. The ink levels may seem inconsistent in the printer software are not updated during a print job; Checking the print cartridges ARE THE PRINT CARTRIDGES PROPERLY INSTALLED? Press down on a cartridge, the ink level is low. they represent the ink...

User's Guide - Page 209

... to the computer. If you , check for proper print cartridge installation. Try one or more of the computer is properly installed in the right carrier. To reduce ink usage, select Best only when you are printing on printout are missing or unexpected These are removed from the print cartridge carrier. Make sure the sticker and tape are possible...

User's Guide - Page 215

... on either of the following . Install a new cartridge. Try one of the print cartridges, the ink level is not selected. MAKE SURE THE PRINTER HAS PAPER AND IS PROPERLY LOADED Make sure you have followed the correct loading instructions for your printer. Troubleshooting 215 3 Make sure: • Set as Default Printer is selected. • Pause Printing is not selected. • Use...

User's Guide - Page 217

.... • If the printer is properly installed in the right carrier. Try printing a different image. For more square end of the USB cable is plugged into the back of the printer facing you are using . Make sure the sticker and tape are removed from the print cartridges: 1 Lift the scanner unit. 2 Remove the print cartridges from the print cartridge carrier. 3 Make...

User's Guide - Page 219

... one or more of the following : MAKE SURE THE PRINTER IS SET AS THE DEFAULT PRINTER Try printing a test page. Printer is trying to print to File If the computer is sending the print jobs to File rather than to the printer connected to the computer, first make sure the printer is attached with computers over peer-to-peer network...

User's Guide - Page 254

... sheet" on page 127. For more photos selected for duplex printing. The printer supports Baseline JPEG files (including Exif) ending with the camera into the PictBridge port on the memory card or flash drive. Load plain letter- Paper Size/Type error The paper loaded in the printer, or change the paper size to scan document" section...

User's Guide - Page 256

... panel. 1 Load the correct size paper. 2 Press . NO PHOTO SIZE OR PAPER SIZE SELECTION HAS BEEN MADE Make sure that you have selected images for specific instructions. 2 After correcting the error condition, click Continue to fill in the error message. Error messages on the proof sheet to select which photos to clear the error message: 1 Click Cancel Printing. Troubleshooting 256...

User's Guide - Page 285

... 45 print cartridge checking 208 print cartridge carrier 22 print cartridge nozzles, cleaning 182 print cartridges aligning 181 cleaning 182 installing 178 ordering 185 preserving 183 refilling 180 removing 180 using genuine Lexmark 180 wiping 182 print file error 259 Print Files Mode menu 107 print is too dark or smudged 211 print jobs canceling 96 print quality, improving 181, 203 print settings...