Lexmark X9575 Support Question
Lexmark X9575 Support Question
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Question posted by GLENMERR on April 16th, 2013
I'm Getting An Error When Sending Faxes That Say, 'remote Fax Error
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Current Answers
Answer #1: Posted by prateekk007 on April 16th, 2013 3:11 PM
prateekk007
Member since:
December 5th, 2012 Points: 2,137,520
Member since:
December 5th, 2012 Points: 2,137,520
Hi GLENMERR
Please click on the link mentioned below and refer to page number 245 that might help you:
Please reply if you have any further questions.
Thanks & Regards
Prateek K
Related Lexmark X9575 Manual Pages
Getting Started - Page 16
... print server
Communicate with your computer to another computer, a local network, an external DSL, or cable modem.
4 LINE port
Connect the printer to an active telephone line to send and receive faxes.
Warning-Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable.
7 Duplex...
Getting Started - Page 23
... For more information, see "Connecting
telephone line.
Choosing a fax connection
You can connect the printer to an
telephone line. Getting the printer ready to send and receive faxes. You can connect the printer with a modem" on
• Send and receive faxes page 24.
without using a computer.
• Send faxes using a computer.
• Receive incoming voice
messages...
Getting Started - Page 28
... a computer with a modem • Two telephone cords • A telephone wall jack
Getting the printer ready to send faxes from the answering machine to the EXT port of the printer.
4 Connect a second telephone cord from the telephone to the answering machine.
5 Connect a third telephone cord from the software application. Note: Setup steps may vary depending ...
User's Guide - Page 12
... photo scans...239 Cannot scan to a computer over a network...239
Fax troubleshooting...239
Cannot send or receive a fax...239 Can send but not receive faxes...241 Can receive but not send faxes...242 Printer receives a blank fax...243 Received fax has poor print quality...244 Caller ID information is not displayed...245 Fax Error ...245 Remote Fax Error...245 Phone Line Busy ...246 Phone Line...
User's Guide - Page 25
... do not connect a DSL (digital subscriber line), ISDN (integrated services digital network), or cable modem to the printer.
5 EXT port
Connect additional devices, such as a data/fax modem, telephone, or answering machine, to send and receive faxes.
1
2
3
45
6
7 8
9
Use the
To
1 Scanner unit
Access the print cartridges.
2 Print cartridge carrier
Install, replace, or remove...
User's Guide - Page 29
... information, see "Connecting to send and receive faxes without using the
computer. Setting up the printer
29 Connecting directly to a telephone wall jack
Connect the printer directly to a telephone wall jack to make copies or to an answering
telephone line.
a modem" on page 32.
• Send and receive faxes
without using a computer.
• Send faxes using a computer.
1 Make...
User's Guide - Page 34
Note: Setup steps may vary depending on page 35.
1 Make sure you have the following: • A telephone • A computer with a modem to send faxes from the EXT port of the printer, and then plug it into an active telephone wall
jack.
3 Remove the protective plug from the software application. Connecting to a computer with a modem...
User's Guide - Page 155
... at a time you choose.
1 Make sure the printer is connected to enter a fax number, see the table that
begins with broadcast fax. • You can include a calling card number ... to send the fax in step 4 on
page 153, until a maximum of 30 fax numbers have been entered.
7 Press or repeatedly until Fax is highlighted. 4 Press .
Sending a broadcast fax at a scheduled time
You can send a fax to...
User's Guide - Page 159
... Size.
View the redial list. Dial a telephone number while listening to send a fax.
Enter a specific time to send a fax. Access the Fax Setup menu. This is useful when you must navigate an automated answering system before setting a specific time to the call through a speaker on the printer. Customizing dial settings using the control panel
Understanding the...
User's Guide - Page 160
... with each letter as you would on Screen
• View a list of all fax history. Access the History and Reports menu. Access the Fax Printing menu. For more information, see "Understanding the Dialing and Sending menu" on page 160.
The printer automatically assigns a new entry a Speed Dial number. Add Group
Create a Group Name and...
User's Guide - Page 161
... printer will print all
Understanding the Ringing and Answering menu
From here
You can choose to print a fax that is turned off.
Manual Pickup Keycode Set the manual pickup code so you can
Print Fax Activity History Print a report detailing the last 40 faxes sent and received. The default manual pickup keycode is a transmission error...
User's Guide - Page 162
...a digital image ready for sending faxes. This number is shown on or off your list of the printer by pressing . Enter the name of blocked numbers.
Faxing using the keypad.
Choose...Sending menu
Use this Your Fax Number
Your Fax Name
Cover Page
Color Quality
Lighter/Darker Dial Method
Redial Time Redial Tries
Dial Prefix
Dial Volume Scan
Max Send Speed
Auto Fax Conversion
Error...
User's Guide - Page 214
... according to clean the print cartridge nozzles.
Windows XP users only
1 Click Start ŒSettings ŒPrinters or Printers and Faxes. 2 Make sure:
• The printer icon does not say "Paused." Windows 2000 users only
1 Click Start ŒSettings ŒPrinters. 2 Right-click the Lexmark 9500 Series icon.
Try one or more information, see the program...
User's Guide - Page 220
... shown as Shared on the host computer.
TRY TO LOCATE THE PRINTER FROM THE REMOTE COMPUTER
If the printer is shown as Shared in the Printer folder on Windows Vista, or the Printers and Faxes folder in
Windows XP, or the Printers folder in Windows 2000 on the host computer, but you still cannot print, try to...
User's Guide - Page 242
...CHECK THE DIAL PREFIX SETTING
1 From the control panel, press or repeatedly until Fax is highlighted. 2 Press . 3 Press or repeatedly until Fax is highlighted. 4 Press .
Troubleshooting
242 Try one or more of the ...
To make sure the printer is set for faxing:
1 Press or repeatedly until Fax Setup is highlighted. 2 Press . Can receive but not send faxes
These are possible solutions.
User's Guide - Page 249
...
These are possible solutions. Troubleshooting
249 MAKE SURE THE PRINTER DETECTS DIAL TONE
• See "Sending a fax while listening to a call to the telephone number to which you get to step 3, select Printed Document from the Documents to Send list box, and then click Next.
6 Click Send to make sure that begins with the quality of...
User's Guide - Page 250
... Send Fax wizard appears.
5 Follow the instructions on the printer display
Alignment Error
These are possible solutions.
For more of the following :
1 Close the Fax Solutions Software. 2 Manually launch the software program used to finish sending your printer,
and then click OK. The Print dialog appears.
4 From the Name drop-down menu, select the printer that begins with "Fax...
User's Guide - Page 279
... camera using PictBridge 223 cannot scan to computer over network 239 cannot send or receive fax 239 cards
capacity for Tray 2 84 loading 77 loading in Tray 2 84 memory card 112 printing 97 carrier jam error 252 cartridge error 251 cartridge missing error 257 cartridges, print aligning 181 cleaning 182 installing 178 ordering 185 preserving...
User's Guide - Page 282
... driver not installed 260 understanding 48 using 169 fax troubleshooting Caller ID not displayed 245 can receive but not send fax 242 can send but not receive fax 241 cannot send or receive fax 239 conversion error 249 conversion failed 250 printer receives blank fax 243 received fax has poor print
quality 244 faxing
adding fax groups to Speed Dial 174
adding numbers...
User's Guide - Page 288
... 248 unsupported paper size 248 unsupported paper size / type
(duplex error) 225 troubleshooting, fax
Caller ID not displayed 245
can receive but not send fax 242 can send but not receive fax 241 cannot send or receive fax 239 conversion error 249 conversion failed 250 printer receives blank fax 243 received fax has poor print
quality 244 troubleshooting, jams and misfeeds
banner...
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